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Classic
Fits 2 Adults
₹ 3,663Per Night:
Palayam
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Check-in: 12 PM | Check-out: 11 AM
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₹ 3,663
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+₹ 180 taxes & fees Per Night
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Property Rules at Townhouse OAK Central Suits
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.101 Ratings, 32 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guest reviews highlight issues such as dirty rooms, broken amenities, rude staff, extra charges, unhygienic conditions, and poor service. Guests mentioned problems like soiled bedsheets, expired pillows, lack of cleanliness, and misleading room facilities. Some guests faced challenges with check-in delays, lack of basic amenities, and unprofessional behavior. Overall, the property seems to have cleanliness, maintenance, and customer service issues according to guest feedback.
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pathetic , awful nd wat else can describe
Worst stay ever We were travelling from erkm to wayanad and picked this hotel to stay The location is terrible like we have to make an adventure trip to reach there and want to submit our car key in the desk. No lift or attender to assit or just show the room . The stair and corridors were like ksrtc bus stand and spits all over the steps and walls also all the used bedsheets piled up in the stairs like a dustbin. We were shocked to see the room cz its entirely diff than the pics locks and sockets were broken and lights were burned off. When we just remove the bedsheet we saw a used earbuds with wax and few cigarettes ashes on the bed and bed and pillows smells like some one being used and they just handed over to us without cleaning. The room smell like rotting meat and in the washroom the closet is with yellow stain and we felt like start to vomit. We bought food from paragan to eat wen we reach in the hotel but we couldn’t wen we turned on the ac all the dust was spreading all over the room , my cosuin started to having breath issues and dizziness and i had headache after spending a 30 minuets we had checked out at the same time by saying in the desk pls provide basic cleanliness in the room. they didnt even provide any basic cleanliness or at least a bottle water . So im requesting u guys to not choose this hotel for anyone especially family this isnt a good place to stay and stay away from it .
Room: Classic
Poor Stay
Romm not clean , No drinking water, & cockroach distrub, ac complaint- drop water.....................
Room: Classic
Terrible Stay
lights were not working on first room they gave me so I asked for change of room.and the only available room was filthy as hell door knob of bathroom was broken shelf was also broken bed was notat all comfortable
Room: Classic
Terrible Stay
Very terrible experience i have got from this property
Room: Deluxe
worst experience in my life..not worthy of money
The stay was very bad, which I have booked was breakfast included and when I reach the property they were saying they don’t have in-house restaurant I told them I have paid for the meal they just told me to talk with the customer care and which is I have spoken and they told me that they will make sure that I will get refunded, bedroom and bathroom were smell cigarettes smoke and cigarette ash were found bed side table. I won’t recommend this property to any.
Room: Deluxe
Poor Stay
Actually we were disappointed. Because the stay was absolutely awful. They don’t even cleaned the room. They did not changed the bed sheets pillow covers and the comforter. And one of the pillows was very old and very dirty. They don’t have a phone in that room. And don’t have proper towels for a shower. Bathroom door was broken. First thing that the room was not cleaned properly. And the bed sheets and pillow covers were dirty. That time we didn’t have any options. So we stayed there. Moreover we reached there 12 pm. But they allowed the room at 1. 30 pm only. shows the check in time is 12 pm. We had a very bad experience.
Room: Deluxe
Terrible Stay
When i reach hotel to checkin they ask extra money and their behavior and approach was very rude. Denied my checkin and i talk with my partner and they arranged alternative stay after 2hrs of my communication. Its horrible experiance with this property. Dont recommend to any one.
Room: Deluxe
Disappointed
Worst experience, room was not cleaned enough, compensation breakfast not available which i have paid for, poor service
Room: Deluxe
WORST !!!
I felt very worst things are there , bed,bedsheet, pillows are expired a long ago. Not recomended, for who thinking about hygiene…
Room: Deluxe
Worst exp
The room was not clean and not neat and not arranged. All we could see was waste and the washroom was terrible with a foul smell. I suggest everyone not to visit there anymore. This place is not as per the image says.
Room: Deluxe
Terrible Stay
Absolute rip off, paid in advance based on the snaps, saw property absolute crap soiled bedsheets, wasn't happy asked for cancelling and also cancelled, but refund was not processed stating the Property manager has checked us in, and even though it was advertised 100 ℅ REFUND on cancellation they never paid it back, Never checked in, ruined the entire day...never would recommend to anyone.
Room: Deluxe
Terrible Stay
Service sucks 😷 unhygienic. Untidy no parking and no security for family. I will never recommend this to any one. Watch out for bugs and mosquitoes. Nightmare.
Room: Deluxe
Do not book
Had to wait long for the room even after check in time. Poor service, unhealthy because of insects terrible service. Do not stay there
Room: Deluxe
Poor experience
The room facilities are misleading. The stay is providing none of them. I paid 1800 above for the room and it only has an ac. I am totally unsatisfied with the stay.
Room: Deluxe
Tidy nd clean rooms
Stayed there 3 nights, was a pleasant experience, rooms where so clean and the team were helpful about all requests
Room: Deluxe
Poor Stay
Dealing of staff worse, no hot water, air conditioner leaking, no glass, no kettle, no tissue papers
Room: Deluxe
Poor Stay
The room we booked was with tv, but when we checked in the tv was not working and on informing them they said they said it is the last deluxe room they had, and had to pay another 500 for another room
Room: Deluxe
Terrible Stay
Terrible hospitality and rooms weren't clean and i paid for breakfast and they didn't provide breakfast
Room: Deluxe
Comfortable stay
Stay was very nice. Staff is good. Environment is friendly. Facilities are very good. Rooms are neat and clean.
Room: Deluxe
Poor Stay
Very bad experience 😕 Service was very bad 👎🏻
Room: Deluxe
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Mohammed Anshad
Stayed there 3 nights, was a pleasant experience, rooms where so clean and the team were helpful about all requests
Comfortable stay
Surinder Singh
Stay was very nice. Staff is good. Environment is friendly. Facilities are very good. Rooms are neat and clean.
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