The Wave Lakeview Resort & Spa

I am very disappointed with a hotel. The only positive thing is a hotel location. Apart from everything was bad. No running restaurant, you have to order 2 hrs in advance to get even a coffee. Rooms were terrible, stinky. No toilet paper, No basic amenities. Bath tub in a bathroom which is stinky even to take a bath on that. We stayed there for 3 nights, wasted. Main doors are not locking from inside, TV running but no volume in it. Everything falls apart.

Wonderful property.... had great experience.. staff is very helpful..i will surely suggest this stay

Road bad food also bad no proper service for customer we have lift our own luggage property food is all package no fresh

It's wonderful stay good Hospitality and food taste awesome.

The property is in a remote place which is good if you want peaceful stay and with birds all around.. but the property is not well maintained as the walls has seepage from the toilet which has peeled off resulting in some fungus growth. Swimming pool floor tiles are chipped off. Food was decent. But for the price it is good stay. Location is definitely a plus point

It was beautiful, staff are good, polite, approachable. Room was decent is size and clean with all required amenities

We was stayed this resort 3 times all are 3 nights package Happy with the service and Good property

Excellent stay . Bcoz the room very spacious. And also good view. The room is very neat and clean, atmosphere was awesome..

The property is 5 km away from the main city and offers good views. The rooms are big but a bit old. The staff is courteous but they are understaffed. Network issues are there at property. Pool was not very clean. The only have pre ordered meals at restaurants so you have to decide 4 hrs earlier if you want to have any meals there. Meals are slightly expensive. The rooms are located on a slope with lift, so not worth for people with accessibility issues.

It was a pleasant experience, out from the hustle and bustle of the city. Staff behaviour was good and the location was superb. Food quality also met our expectations. The only issue was "language barrier" which we faced as a Bengali but they tried their best to serve us. The resort is 2km inside the jungle with a very narrow and rough road. Overall we had the best times here.

Good location helpful staffs well maintained We are happy with the service Near to City Worth Stay

we have an excellent stay there. the staff was so friendly , location was fine and their services was excellent.

Make my trip help me to find the property and booking,when we book in make my trip app , we got a lot benefits of mobey. The property is beautiful, service is amazing and worth for money.The view of the property is very nature one.

The experience was terrible the resort is too far from every tourist spot and the roads are very bad. The night staff and most of the staff takes forever to respond. After multiple calls they don’t respond and even if they do they end up providing the bad service. The ceiling of the room had cob webs the blanket and bedsheet was dirty worst service received.

we want SPA but they don't provide pool water full of chloride

Yes

Need to improve / in all manner especially room cleaning

We had a great stay amazing view and pool was clean and stunning views. The food was very delicious and the staffs were very friendly and kind. The property could be maintained a bit more cleaner. Overall great experience would love to visit again and recommend friends and family .

Stay and amenities are very good but the food is expensive and the female staff are very bad at understanding English.They know only their local language I suggest learning them at least basic english

Owner’s response to Customer was not as expected by me