THE NALANDA HERITAGE - HOTEL IN RAJGIR

The hotel is located in the middle of the market. There was no mention or photos of the location of the place. The place is dirty, unclean and unhygienic. There was no water in the washroom. The hotel is understaffed. We ordered breakfast and did not get it even after waiting for an hour. There is a strong strange smell in every room and the washroom smells of cigarette. The rooms are not ventilated.

Terrible. So many issues. We were 8 persons all together. 4 were from usa. Too many bathroom issues. Hot water not available drainage in bathrooms not working as such water came out into the room. Food not proper. No cleaning very dirty utensils we checked out next morning and took other hotel. We claimed refund from mm t no refund till now

Subject: unpleasant stay experience - the nalanda heritage, rajgir i am compelled to provide detailed feedback regarding my recent stay at the nalanda heritage, and unfortunately, my experience was far from satisfactory. Upon arrival, the state of the bed was alarming. The sheets were visibly dirty, and the blanket, not only lacking a cover but also appearing excessively dusty, raised serious concerns about hygiene. It was evident that the housekeeping standards were severely lacking. Equally distressing was the absence of a reception area. The hotel's failure to provide a dedicated space for guest services resulted in a chaotic and unprofessional atmosphere. The lack of a centralized point for inquiries, check-ins, and assistance significantly impacted the overall guest experience. In addition to the cleanliness and organizational issues, the overall ambiance and decor of the hotel left much to be desired. The outdated furnishings and a general lack of maintenance contributed to an unappealing atmosphere. I sincerely hope this feedback is taken seriously, as improvements are essential to maintain the reputation of the nalanda heritage and ensure a more pleasant stay for future guests.

Food service & quality poor, as per room amenities rate is very very high, it's charge is maximum 2000 per night i was booked at 4000/night which is too high