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About Property
near picture palace bus stand mussoorie 50 m drive to the mall road (near radhakrishnan mandir) ...Read moreLogin to unlock deals & manage your bookings!
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Kulri Chowk
About a minute walk to The Mall Road
Change Dates and Guest(s)
Check-in: 1 PM | Check-out: 11 AM
Location rated 2.9 by guests
What guests said
Guests appreciated the property's proximity to mall road, making it convenient for shopping and sightseeing. However, multiple reviews noted discrepancies in the location information, mentioning that the map showed it was farther away than it actually was, which led to confusion. Some guests also encountered issues with transportation access, particularly during rain, highlighting the lack of nearby parking and difficulties with luggage transport.
Property Rules at Shivam Hotel
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.64 Ratings, 30 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts a great location near Mall Road, making it convenient for guests who want easy access to local attractions. Guests have mentioned that the staff can be friendly and helpful, enhancing the overall experience. However, there are consistent concerns about cleanliness, with reports of dirty rooms, unwashed linens, and a lack of basic amenities like towels and food options. Despite the friendly demeanor of some staff, service issues and miscommunication have been highlighted.
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Worst
Worst stay ever, very bad room condition, Manager was rude and no request were taken serious careless staff
Room: Deluxe Room
Terrible Stay
Worst stay. No cleaniness. No air flow in the rooms. Cockroaches, cigarette ash on bed back. I wouldn’t not recommend to book this hotel at all at any point if time.
Room: Standard Room
Excellent Stay
5
Room: Standard Room
Not worth giving this amount
Rooms are very small and no ventilation . Its very smelly and no proper cleaning. Hotel staff very dull
Room: Standard Room
waste of mone
smelly fishy room uncomfortable bed fan without regulator tv is not working only hanging in wall room service is not available
Room: Standard Room
Poor Stay
Room and bathroom was very dirty
Room: Deluxe Room
Good Stay
Rooms are not so clean and due to on mall road location parking is a problem.
Room: Standard Room
poor receptionist in the hotel was there
He charged us 1k more for room as that room which was offered was too dirty to live. The hotel location is good
Room: Standard Room
Good Stay
Ohk
Room: Standard Room
Average Stay
The room was not having the things as it was mentioned . when asked the hotel staff, he said that has added it and they are not accountable for that. So it is my request not mention anything which is not there from hotel side.
Room: Standard Room
Worst Experience at Shivam Hotel
Pathetic service, pathetic staff and pathetic hotel. No towel, no soap, no hand-wash, dirty floor, dirty bedsheets, charging for water bottle, dirty kitchen, no kettle nothing. stinking rooms.
Room: Standard Room
Shivam Hotel has replied on Sat May 03 16:33:06 IST 2025
There was some work going on in the hotel for a few days and that is why the guests were complaining. Now all the work in the hotel is done and there is no problem now.
Hotel room is pathetic
room is pathetic & my deluxe room is provided to someone else this is not accepted , we have managed in the other family room .
Room: Deluxe Room|Family Room
nice sta
Nice hotel at this price and behavior is good all good it is near to picture palace radha shyam temple
Room: Standard Room
Shivam Hotel has replied on Thu Mar 06 14:02:44 IST 2025
Dear Guest, Greetings!!! Thank you for valuable feedback, We look forward to welcome you again. Thanks Team Reservations
Best hotel .
Best experience, humble staff, clean room b
Room: Standard Room
Shivam Hotel has replied on Thu Mar 06 14:02:52 IST 2025
Dear Guest, Greetings!!! Thank you for valuable feedback, We look forward to welcome you again. Thanks Team Reservations
Poor Stay
Night shift reception bed behaviour and talking toxic
Room: Deluxe Room
Average Stay
First of all property location is wrong they don't tell you this until you are a girl, they even offered to send a guy to pick her up when he was on call with lady customer but when i called firstly it was raining and he was guiding me in a very rudely manner. Also when i called them to inform that i will be checking-in late, not sure why but he told me that my booking is cancel-led (which was not. Then when we asked for 3 towel he was keep saying that it will come in 1/2 hour but it never came until i have to personally go to reception and asked for it, that too they were giving excuses that they will give it next morning, but i asked them to give me right way on which i got only 1 towel.
Room: Standard Room
Poor Stay
Hotel didn't have proper washroom and it wasn't clean the place around the bed was all spots red colour the bedsheet. Hotel in mall road didn't have taxis coming in n not mention about so we have to pay person to get a luggage from the barrier to the gate and back while going
Room: Family Room
SHOCKED
The experience was very awesome but, the hotel manager got shocked that we got 4 rooms at the price of two standard rooms. overall the experience was very good. Thanks Make My Trip!!!
Room: Standard Room
Shivam Hotel has replied on Thu Mar 06 14:03:03 IST 2025
Dear Guest, Greetings!!! Thank you for valuable feedback, We look forward to welcome you again. Thanks Team Reservations
Service
We stayed for one day at Hotel Shivam on 07/12/2024. Property's location was good but room allotted below basement. Only tea was available but not food.
Room: Standard Room
Good hot
Pros: this hotel is one of the best budget hotels in mussoorie. The location is nearby just after the check post of the mall road. Staff behaviour and cleanliness is very good. Cons: this location showing in the map is wrong. It is showing 1 km away. Initially we went to the wrong location, which is very hectic because of ups and down hills. Rented bikes and scooty are not allowed to this area, which is a big trouble and there is no parking area nearby. You have to park anywhere on the road side which is risky. Food was not available during my stay.
Room: Standard Room
Shivam Hotel has replied on Thu Dec 19 10:22:29 IST 2024
Dear Guest, Greetings! Thank you for your valuable feedback, we look forward to welcome you again. Thanks Team Reservations
Q: How far is Shivam Hotel from the city center ?
Q: What are the customer ratings for Shivam Hotel?
Q: Any options for booking on partner website?
You can explore Shivam Hotel on our partner website www.goibibo.com
Q: What are the Check-In and Check-Out times of Shivam Hotel, Mussoorie?
Q: How many types of rooms are available at Shivam Hotel in Mussoorie?
Landour
Mussoorie
Mall Road
Mussoorie
Kempty Fall Road
Mussoorie
Kempty Fall Road
Mussoorie
Mussoorie
Mussoorie
Mall Road
Landour
Kulri Chowk
Gandhi/Library Chowk
Mussoorie
Gandhi/Library Chowk
Mall Road
Gandhi/Library Chowk
Mussoorie
Mall Road
Mussoorie
Mussoorie
Mussoorie
Mussoorie
Kempty Fall Road
Mussoorie
Good hot
Deepak Kumar Mahapatra
Pros: this Shivam Hotel is one of the best budget Shivam Hotels in mussoorie. The location is nearby just after the check post of the mall road. Staff behaviour and cleanliness is very good. Cons: this location showing in the map is wrong. It is showing 1 km away. Initially we went to the wrong location, which is very hectic because of ups and down hills. Rented bikes and scooty are not allowed to this area, which is a big trouble and there is no parking area nearby. You have to park anywhere on the road side which is risky. Food was not available during my stay.
SHOCKED
Anuj Verma
The experience was very awesome but, the Shivam Hotel manager got shocked that we got 4 rooms at the price of two standard rooms. overall the experience was very good. Thanks Make My Trip!!!
Excellent Stay
Shreeram Mahto
5
Good Stay
DEEPAK
Rooms are not so clean and due to on mall road location parking is a problem.
nice sta
Anjaneya Bhanja
Nice Shivam Hotel at this price and behavior is good all good it is near to picture palace radha shyam temple
Best hotel .
shivam dhiman
Best experience, humble staff, clean room b
Good Stay
Nikhil Singh Maravi
Ohk
Mall Road
Mall Road
Mall Road
Mall Road
Mall Road
Kulri Chowk
Mall Road
Kulri Chowk
Mall Road
Mall Road
Mall Road
Camel's Back Road
Mall Road
Mall Road
Kulri Chowk
Mall Road
Mussoorie
Mussoorie
Gandhi/Library Chowk
Mussoorie
Mussoorie
Mussoorie
Gandhi/Library Chowk
Mall Road
Mall Road
Tapovan
Tapovan
Sturida Colony
Malsi
Amkholi
Ganga Vatika
Malsi
Tapovan
Tapovan
Shivpuri
Mall Road
Kempty Fall Road
Mussoorie
Landour