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Shivam Hotel

0123401234
Shivam Hotel
Room
hotel image

About Property

near picture palace bus stand mussoorie 50 m drive to the mall road (near radhakrishnan mandir) ...Read more

Amenities

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+91

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3.3
Good(64 RATINGS)
Kulri Chowk

Kulri Chowk

About a minute walk to The Mall Road

Change Dates and Guest(s)

Check-in: 1 PM | Check-out: 11 AM

Check-in date
Check-out date
Rooms, Guests

Shivam Hotel Location

location iconLocation rated 2.9 by guests

What guests said

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Guests appreciated the property's proximity to mall road, making it convenient for shopping and sightseeing. However, multiple reviews noted discrepancies in the location information, mentioning that the map showed it was farther away than it actually was, which led to confusion. Some guests also encountered issues with transportation access, particularly during rain, highlighting the lack of nearby parking and difficulties with luggage transport.

Property Rules at Shivam Hotel

Check-in: 1 PM Check-out: 11 AM
  • Couple, Bachelor Rules

    Unmarried couples/guests with Local IDs are allowed.
  • Primary Guest should be atleast 18 years of age.
  • Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
  • Pets are not allowed
  • Must Read Rules
  • Guest Profile
  • ID Proof Related

Shivam Hotel Photos by Guests

  • +10 Guest Photos

User Rating & Reviews

  • everyone
  • group
  • couple
  • solo
  • family
3.3
Good

64 Ratings, 30 Reviews

excellent
23%
very good
28%
average
17%
poor
14%
bad
17%

Last 10 Customer Ratings (Latest First)

  • 3
  • 1
  • 4
  • 4
  • 1
  • 1
  • 4
  • 5
  • 2
  • 1

Rating Categories

  • Location2.9
  • Cleanliness2.4
  • Value For Money3.5
  • Child Friendliness3.0
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We are using generative AI to show you summarised user review

Reviews Summary

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The property boasts a great location near Mall Road, making it convenient for guests who want easy access to local attractions. Guests have mentioned that the staff can be friendly and helpful, enhancing the overall experience. However, there are consistent concerns about cleanliness, with reports of dirty rooms, unwashed linens, and a lack of basic amenities like towels and food options. Despite the friendly demeanor of some staff, service issues and miscommunication have been highlighted.

Sort by:

Latest first
1.0

Worst

nayana s.group

Worst stay ever, very bad room condition, Manager was rude and no request were taken serious careless staff

Travel Month: Aug 2025

Room: Deluxe Room

1.0

Terrible Stay

utkarsh s.family

Worst stay. No cleaniness. No air flow in the rooms. Cockroaches, cigarette ash on bed back. I wouldn’t not recommend to book this hotel at all at any point if time.

Travel Month: Jun 2025

Room: Standard Room

5.0

Excellent Stay

shreeram m.family with 1 kid

5

Travel Month: Jun 2025

Room: Standard Room

2.0

Not worth giving this amount

princy p.family

Rooms are very small and no ventilation . Its very smelly and no proper cleaning. Hotel staff very dull

Travel Month: Jun 2025

Room: Standard Room

1.0

waste of mone

arun s.family

smelly fishy room uncomfortable bed fan without regulator tv is not working only hanging in wall room service is not available

Travel Month: Jun 2025

Room: Standard Room

2.0

Poor Stay

ajay k.family with 1 kid

Room and bathroom was very dirty

Travel Month: Jun 2025

Room: Deluxe Room

4.0

Good Stay

deepak.family with 2 kids

Rooms are not so clean and due to on mall road location parking is a problem.

Travel Month: Jun 2025

Room: Standard Room

2.0

poor receptionist in the hotel was there

ashutosh.couple

He charged us 1k more for room as that room which was offered was too dirty to live. The hotel location is good

Travel Month: Jun 2025

Room: Standard Room

4.0

Good Stay

nikhil s.family with 2 kids

Ohk

Travel Month: Jun 2025

Room: Standard Room

3.0

Average Stay

customer.family with 1 kid

The room was not having the things as it was mentioned . when asked the hotel staff, he said that has added it and they are not accountable for that. So it is my request not mention anything which is not there from hotel side.

Travel Month: Jun 2025 (3-Night Stay)

Room: Standard Room

1.0

Worst Experience at Shivam Hotel

deepika s.family

Pathetic service, pathetic staff and pathetic hotel. No towel, no soap, no hand-wash, dirty floor, dirty bedsheets, charging for water bottle, dirty kitchen, no kettle nothing. stinking rooms.

Travel Month: Apr 2025

Room: Standard Room

  • user photos
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Shivam Hotel has replied on Sat May 03 16:33:06 IST 2025

There was some work going on in the hotel for a few days and that is why the guests were complaining. Now all the work in the hotel is done and there is no problem now.

1.0

Hotel room is pathetic

sagar g.family with 1 kid

room is pathetic & my deluxe room is provided to someone else this is not accepted , we have managed in the other family room .

Travel Month: Mar 2025

Room: Deluxe Room|Family Room

5.0

nice sta

anjaneya b.group

Nice hotel at this price and behavior is good all good it is near to picture palace radha shyam temple

Travel Month: Jan 2025

Room: Standard Room

Shivam Hotel has replied on Thu Mar 06 14:02:44 IST 2025

Dear Guest, Greetings!!! Thank you for valuable feedback, We look forward to welcome you again. Thanks Team Reservations

4.0

Best hotel .

shivam d.couple

Best experience, humble staff, clean room b

Travel Month: Jan 2025

Room: Standard Room

  • user photos
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Shivam Hotel has replied on Thu Mar 06 14:02:52 IST 2025

Dear Guest, Greetings!!! Thank you for valuable feedback, We look forward to welcome you again. Thanks Team Reservations

2.0

Poor Stay

pratap.

Night shift reception bed behaviour and talking toxic

Travel Month: Dec 2024

Room: Deluxe Room

3.0

Average Stay

chintan s.loyalty-icongroup

First of all property location is wrong they don't tell you this until you are a girl, they even offered to send a guy to pick her up when he was on call with lady customer but when i called firstly it was raining and he was guiding me in a very rudely manner. Also when i called them to inform that i will be checking-in late, not sure why but he told me that my booking is cancel-led (which was not. Then when we asked for 3 towel he was keep saying that it will come in 1/2 hour but it never came until i have to personally go to reception and asked for it, that too they were giving excuses that they will give it next morning, but i asked them to give me right way on which i got only 1 towel.

Travel Month: Dec 2024

Room: Standard Room

2.0

Poor Stay

mahavir j.

Hotel didn't have proper washroom and it wasn't clean the place around the bed was all spots red colour the bedsheet. Hotel in mall road didn't have taxis coming in n not mention about so we have to pay person to get a luggage from the barrier to the gate and back while going

Travel Month: Dec 2024

Room: Family Room

5.0

SHOCKED

anuj v.group

The experience was very awesome but, the hotel manager got shocked that we got 4 rooms at the price of two standard rooms. overall the experience was very good. Thanks Make My Trip!!!

Travel Month: Dec 2024

Room: Standard Room

  • user photos
  • user photos
  • user photos

Shivam Hotel has replied on Thu Mar 06 14:03:03 IST 2025

Dear Guest, Greetings!!! Thank you for valuable feedback, We look forward to welcome you again. Thanks Team Reservations

3.0

Service

d c.couple

We stayed for one day at Hotel Shivam on 07/12/2024. Property's location was good but room allotted below basement. Only tea was available but not food.

Travel Month: Dec 2024

Room: Standard Room

4.0

Good hot

deepak k.family

Pros: this hotel is one of the best budget hotels in mussoorie. The location is nearby just after the check post of the mall road. Staff behaviour and cleanliness is very good. Cons: this location showing in the map is wrong. It is showing 1 km away. Initially we went to the wrong location, which is very hectic because of ups and down hills. Rented bikes and scooty are not allowed to this area, which is a big trouble and there is no parking area nearby. You have to park anywhere on the road side which is risky. Food was not available during my stay.

Travel Month: Nov 2024

Room: Standard Room

Shivam Hotel has replied on Thu Dec 19 10:22:29 IST 2024

Dear Guest, Greetings! Thank you for your valuable feedback, we look forward to welcome you again. Thanks Team Reservations

Shivam Hotel Other Details

Questions & Answers - When Booking Shivam Hotel

Q: How far is Shivam Hotel from the city center ?

A: From City Center its 0.32 kms away.

Q: What are the customer ratings for Shivam Hotel?

A: The overall rating for Shivam Hotel stands at out of 5, as reviewed by 0 guests on MakeMyTrip. You can explore in-depth guest reviews and browse through photos shared by visitors directly on the MakeMyTrip platform.

Q: Any options for booking on partner website?

A:

You can explore Shivam Hotel on our partner website www.goibibo.com

Q: What are the Check-In and Check-Out times of Shivam Hotel, Mussoorie?

A: Check-In Time: 1 PM
Check-Out Time: 11 AM. Early check-ins and late check-outs are subject to availability

Q: How many types of rooms are available at Shivam Hotel in Mussoorie?

A: At Shivam Hotel, we offer 4 room types tailored to meet the needs of every traveler. Check detailed room features, images, and the latest availability. Each room is designed to make your stay unforgettable.

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Planning to Book Shivam Hotel ? Get inspired by Popular Reviews

Good hot

Deepak Kumar Mahapatra

4

Pros: this Shivam Hotel is one of the best budget Shivam Hotels in mussoorie. The location is nearby just after the check post of the mall road. Staff behaviour and cleanliness is very good. Cons: this location showing in the map is wrong. It is showing 1 km away. Initially we went to the wrong location, which is very hectic because of ups and down hills. Rented bikes and scooty are not allowed to this area, which is a big trouble and there is no parking area nearby. You have to park anywhere on the road side which is risky. Food was not available during my stay.

SHOCKED

Anuj Verma

5

The experience was very awesome but, the Shivam Hotel manager got shocked that we got 4 rooms at the price of two standard rooms. overall the experience was very good. Thanks Make My Trip!!!

Excellent Stay

Shreeram Mahto

5

5

Good Stay

DEEPAK

4

Rooms are not so clean and due to on mall road location parking is a problem.

nice sta

Anjaneya Bhanja

5

Nice Shivam Hotel at this price and behavior is good all good it is near to picture palace radha shyam temple

Best hotel .

shivam dhiman

4

Best experience, humble staff, clean room b

Good Stay

Nikhil Singh Maravi

4

Ohk

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