Sharma Residency Tiruvannamalai by Royal stay

Sharma Residency Tiruvannamalai by Royal stay has replied on Thu Feb 29 00:02:55 IST 2024

Thank you for taking the time to share your feedback regarding your recent stay at Hotel Sharma Residency in Tiruvannamalai. We appreciate your honest feedback, and we apologize for any inconvenience caused by the presence of mosquitoes during your stay. We understand that mosquitoes can be disruptive and impact the comfort of our guests. Please know that we take the issue of pest control seriously, and we are constantly working to minimize the presence of mosquitoes on our premises. We will review our pest control measures to ensure that we are taking all necessary steps to address this issue effectively. We value your feedback as it helps us identify areas for improvement, and we hope that despite this issue, you were able to enjoy your overall stay with us. Your comfort and satisfaction are important to us, and we regret that we fell short of meeting your expectations in this regard. If you have any further concerns or if there is anything else we can do to enhance your experience, please do not hesitate to contact us directly. We appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Sharma Residency Tiruvannamalai by Royal stay has replied on Thu Feb 29 00:03:36 IST 2024

We sincerely apologize for the disappointing experience you had during your recent stay at our hotel. It is deeply concerning to learn about the issues you encountered with maintenance, cleanliness, and the delay at reception during check-in. Maintaining a high standard of cleanliness and providing prompt service are fundamental aspects of our commitment to guest satisfaction, and we regret that we failed to meet your expectations in these areas. Please rest assured that we take your feedback very seriously, and we will address the issues you have raised with our housekeeping and reception teams immediately. We will reinforce our procedures to ensure that all rooms are thoroughly cleaned and prepared for our guests' arrival, and that our reception staff provide efficient and attentive service to minimize any delays during check-in. We understand the importance of providing a comfortable and welcoming environment for our guests, and we apologize for falling short of this standard during your stay. Your feedback is invaluable to us, and we appreciate the opportunity to improve. If there is anything else we can do to address your concerns or if you would like to discuss your experience further, please do not hesitate to contact us directly. We sincerely hope that you will give us another chance to provide you with the excellent service and hospitality that we strive to deliver to all our guests.

Sharma Residency Tiruvannamalai by Royal stay has replied on Fri Jan 12 13:32:37 IST 2024

Thank you for taking the time to share your positive feedback regarding your recent stay at Sharma Residency Tiruvannamalai. We are thrilled to learn that you had an excellent experience and that you found our rooms to be clean and well-maintained. It's great to hear that the parking facility met your expectations and accommodated your needs for multiple cars within the property. We understand the importance of a hassle-free parking experience for our guests, and we are delighted that this aspect of our service contributed to your satisfaction. We appreciate your kind words and are grateful for your acknowledgment of our efforts to provide a comfortable and enjoyable stay. If there's anything specific you loved about your visit or if you have any suggestions for improvement, please do not hesitate to share. We look forward to welcoming you back to Sharma Residency Tiruvannamalai for another excellent stay in the future.

Sharma Residency Tiruvannamalai by Royal stay has replied on Wed Jan 03 22:04:12 IST 2024

We sincerely apologize for the disappointment and inconvenience you encountered during your recent stay at Sharma Residency in Tiruvannamalai. Your feedback regarding room maintenance, the absence of basic facilities like hot water, and inadequate pillows is deeply concerning, and we regret that we fell short of meeting your expectations. Please be assured that we take your comments seriously, and our team is actively addressing the issues you raised. We understand the importance of a comfortable and well-maintained room, along with essential amenities such as hot water and sufficient pillows for a good night's sleep. Your experience does not align with the standards we strive to maintain, and we are committed to rectifying these shortcomings. As a gesture of goodwill, we would like to express our sincere apologies and assure you that necessary steps are being taken to improve the overall quality of our services. We value your feedback as it helps us identify areas for enhancement, and we appreciate your patience as we work towards resolving these issues. We hope you will consider giving us another opportunity to host you in the future, where we aim to provide you with a significantly improved and enjoyable stay. Thank you for bringing these concerns to our attention.

Sharma Residency Tiruvannamalai by Royal stay has replied on Fri Jan 12 13:33:52 IST 2024

We sincerely apologize for falling short of your expectations during your recent visit to our establishment. We deeply regret that your experience was unsatisfactory, and we would like to express our genuine concern and commitment to addressing the issues you encountered. Your feedback is invaluable to us, and we take it seriously. If you could provide more details about the specific aspects that led to your disappointment, it would greatly assist us in identifying areas for improvement. We understand the importance of delivering a positive guest experience, and we assure you that your concerns will be thoroughly investigated and addressed to prevent such occurrences in the future. Our team is dedicated to learning from this feedback and taking corrective measures to enhance the quality of our services. We would appreciate the opportunity to discuss your concerns further and work towards making amends. If you could reach out to us directly or provide more information, we would be grateful. Once again, we apologize for the inconvenience you experienced, and we hope to have the chance to regain your trust in the future.

Sharma Residency Tiruvannamalai by Royal stay has replied on Wed Jan 03 22:05:03 IST 2024

We appreciate your feedback regarding the hot water issue during your recent stay at Sharma Residency in Tiruvannamalai. We sincerely apologize for any inconvenience this may have caused you. Our team is actively looking into the hot water problem to identify and address the root cause. Your comfort is our priority, and we are committed to resolving this issue promptly to ensure a more enjoyable experience for our guests in the future. We value your understanding and thank you for bringing this matter to our attention. If you have any additional details or specific concerns, please feel free to share them with us, as it will assist us in addressing the issue more effectively. We hope to have the opportunity to welcome you back in the future and provide you with an improved and seamless stay.

Sharma Residency Tiruvannamalai by Royal stay has replied on Wed Jan 03 22:05:59 IST 2024

We sincerely apologize for the subpar experience you encountered during your recent stay at Sharma Residency in Tiruvannamalai. Your feedback regarding the lack of hot water and the cleanliness of the bathroom is deeply concerning, and we regret any inconvenience and disappointment caused. Please be assured that we take your comments seriously, and we are conducting a thorough investigation into the issues raised. Maintaining a high standard of cleanliness and ensuring the availability of essential amenities like hot water is paramount to us. We understand that we fell short of your expectations, and we are committed to addressing and rectifying these issues promptly. As a gesture of goodwill, we would like to express our sincere apologies and assure you that corrective measures are being implemented to enhance the overall quality of our services. We appreciate your feedback as it helps us identify areas for improvement. We understand the impact this may have had on your stay, and we hope you will consider giving us another opportunity to provide you with the experience you rightfully expect from Sharma Residency. Thank you for bringing these concerns to our attention.

Sharma Residency Tiruvannamalai by Royal stay has replied on Wed Jan 03 22:07:03 IST 2024

Dear [Reviewer, We sincerely apologize for the inconvenience and frustration you experienced during your recent stay at Sharma Residency in Tiruvannamalai. Your feedback about the discrepancy in room allocation and the prolonged internet issue is deeply concerning, and we regret any inconvenience caused. Please know that we take your comments seriously, and our team is actively investigating the circumstances surrounding the room allocation discrepancy and the extended internet problem. Such lapses are not reflective of our usual standards, and we are committed to addressing these issues promptly. We understand the impact this may have had on your stay, and we sincerely apologize for any frustration it caused. As a gesture of goodwill, we would like to discuss this matter further and explore ways to make amends for the inconvenience you endured. Thank you for bringing these concerns to our attention, and we appreciate your patience as we work towards resolving these issues.

Sharma Residency Tiruvannamalai by Royal stay has replied on Wed Jan 03 22:07:53 IST 2024

We appreciate you taking the time to share your feedback about your recent stay at Hetich. We regret to hear about the issues you encountered, and we sincerely apologize for any inconvenience caused during your visit. Regarding the distance discrepancy from the temple, we understand the importance of accurate information and apologize for any confusion. We will review and update our mapping information to ensure it reflects the correct distance for future guests. We also apologize for the cleanliness concerns in the washroom and the inconvenience caused by a non-functional air conditioner. Please be assured that we take these matters seriously, and our team is working diligently to address these issues promptly. Additionally, we understand that the proximity to the highway may have contributed to unwanted noise disturbances. We regret any discomfort caused and will explore ways to minimize such inconveniences for our guests. Your feedback is valuable to us, and we appreciate your understanding. We are committed to resolving these issues and hope to have the opportunity to welcome you back for an improved experience in the future. Thank you for bringing these matters to our attention.

Sharma Residency Tiruvannamalai by Royal stay has replied on Tue Nov 21 01:01:23 IST 2023

Thank you for taking the time to share your positive experience during your recent stay at Sharma Residency Tiruvannamalai . We are delighted to hear that you found your stay excellent and that our staff were helpful in every aspect. Providing exceptional service and ensuring our guests' comfort are top priorities for us, and it's gratifying to know that our team met your expectations. We appreciate your kind words about the cordial and friendly nature of our staff. Creating a welcoming atmosphere is something we take pride in, and your feedback reinforces our commitment to hospitality. We understand that the lack of nearby restaurants may have been a disappointment for you. We're pleased to hear that our staff was able to assist you in commuting, showcasing our dedication to ensuring our guests have a seamless experience, even beyond the confines of our property. Your feedback is valuable to us, and we hope that, despite the restaurant situation, your overall experience at Moshis Nest was enjoyable. If there's anything specific you loved about your stay or any suggestions you may have for improvement, please feel free to share. We look forward to the opportunity to welcome you back in the future.

Sharma Residency Tiruvannamalai by Royal stay has replied on Sun Oct 29 00:55:27 IST 2023

I'm sorry to hear about the challenges you faced during your stay at the hotel. Your feedback is important for both the hotel and future guests. Here's a response that you can use to express your concerns: "Thank you for taking the time to share your feedback about your recent stay. We deeply regret that your experience did not meet your expectations, and we apologize for the inconveniences you faced. We understand that a comfortable stay is crucial, and we appreciate your comments about the lack of backup electricity during power cuts. We are actively working to improve our infrastructure and backup facilities to ensure a more seamless experience for our guests during such situations. We also take your concerns about the room's environment and mosquito issue seriously. We are committed to providing a comfortable and mosquito-free stay and will look into ways to address this. We apologize for not having a mosquito repellent or a hand fan readily available in the room. Your feedback regarding the absence of a dental kit, water bottle, and a dust bin in the room is duly noted, and we will work on enhancing our room amenities to better serve our guests. We appreciate your honest feedback as it helps us identify areas for improvement. We hope you would consider giving us another chance to provide you with a more enjoyable stay in the future, as we strive to make necessary improvements based on your comments. Thank you for your valuable input" Your feedback can assist the hotel in making necessary improvements, and it also provides potential guests with insights into areas that might need attention during their stay.