Review Of Hotel Hinduja Forts

Hotel Hinduja Forts

Dear Guest, Greetings from Hinduja Fort team, We are truly sorry to hear about your disappointing experience and sincerely apologize for the inconvenience you faced during your stay. The concerns you mentioned regarding room hygiene, maintenance, and food quality are extremely serious and certainly not reflective of the service standards we strive to maintain at Hinduja Fort. Please be assured that your feedback has been shared with our housekeeping, maintenance, and restaurant teams for immediate investigation and corrective action. Clean, comfortable rooms and hygienic dining experiences are core to our commitment toward every guest. We deeply regret that we fell short of expectations on this occasion. Our team is reinforcing training and quality checks to ensure such lapses do not recur. We value your feedback as it helps us improve and hope you may consider giving us another opportunity to restore your confidence in Hinduja Fort and provide the warm, reliable hospitality our guests usually enjoy. Warm regards, Team Hinduja Fort