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- HOTEL NAMAN PALACE - Hotel, Ujjain
HOTEL NAMAN PALACE
About Property
Hotel Naman Palace is situated in the pious and religious city of Ujjain. The city bombards one with an overwhelmingly large num ...Read moreAmenities
- 24-hour Room Service
- Laundry Service
- Power Backup
- Elevator/Lift
- Housekeeping
- Air Conditioning
- + More Amenities
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Good(30 RATINGS)
Jaisinghpura
2 minutes walk to Mahakaleshwar Jyotirlinga
Change Dates and Guest(s)
Check-in: 10 AM | Check-out: 9 AM
Check-in date
Check-out date
Rooms, Guests
HOTEL NAMAN PALACE Location
Location rated 4.3 by guests
What guests said
Guests appreciate the property's prime location near Mahakaleshwar temple, offering convenient access to multiple mandirs within walking distance. The area is praised for its significance for pilgrims, making it an excellent choice for those seeking easy access to religious sites. Overall, visitors express satisfaction with the location's proximity to major attractions.
Property Rules at HOTEL NAMAN PALACE
Check-in: 10 AM Check-out: 9 AM
- Primary Guest should be atleast 18 years of age.
- Groups with only male guests are not allowed at this property
- Aadhaar is accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Smoking within the premises is not allowed
Couple/Bachelor RulesUnmarried couples are not allowed. Local ids not allowed
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
User Rating & Reviews
- everyone
- group
- couple
- solo
- family
Good
30 Ratings, 15 Reviews
Last 10 Customer Ratings (Latest First)
- 1
- 3
- 2
- 3
- 3
- 3
- 3
- 1
- 5
- 4
Review Summary
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- Rooms are not maintained properly and cleanliness is very bad.
- Locks are damaged and some windows can't be locked.
- There is no restaurant or room service available, requiring food orders from outside.
- Location is great, very close to Mahakaleshwar temple.
Sort by:
Latest first
3.0
Average Stay
pradeep k.
Hotel was okay but lot of improvements are required. Rooms are not maintained properly. Locks are damaged and there is one window which cant be locked
Room: Deluxe AC Three Bed Room (No Parking)
HOTEL NAMAN PALACE has replied on Wed Dec 18 12:16:06 IST 2024
We're sincerely sorry for your disappointing experience with us. Your feedback is invaluable, and we apologize for any inconvenience caused. Rest assured, we take your concerns seriously and are actively working to prevent similar issues in the future.
1.0
Dirty as hel
subhanu v.group
This is not even a 1 star. I spent almost rs 1 lakh with make my trip and this has been my worst experience. I may not be booking hotels through make my trip in future. It's such a rip off.
Room: Deluxe AC Four Bed Room (No Parking)
HOTEL NAMAN PALACE has replied on Thu Apr 11 12:21:45 IST 2024
We're sincerely sorry for your disappointing experience with us. Your feedback is invaluable, and we apologize for any inconvenience caused. Rest assured, we take your concerns seriously and are actively working to prevent similar issues in the future.
2.0
Toilets are not that good
mahesh.
group
groupRoom was ok, and the Hotel is near the temple also, but the toilets are not that good
Room: Deluxe A/C Three Bed Room (No Parking)
HOTEL NAMAN PALACE has replied on Sat Feb 15 16:20:45 IST 2020
Dear guest, greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experience. We regret the inconvenience you faced and the inferring disappointment. We have made a careful note of your low marking on our various parameters. Please be assured that the concerns are being looked into and the necessary action will be taken. Thank you for bringing it to our attentions. We would request you to treat this as one-off aberration and not a true reflection of the services of our hotel. We value your patronage and look forward to hosting your stay once again and aspire to exceed all expectations. Thank you once again for choosing us.
2.0
Hotel location was good but cleanness was bad
mahesh k.family
Door handle were broken there were mosquito in the room cleanliness was very bad
Room: Deluxe A/C Double Bed Room (No Parking)
HOTEL NAMAN PALACE has replied on Sat Feb 15 16:20:08 IST 2020
Dear guest, Greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experience. We regret the inconvenience you faced and the inferring disappointment. We have made a careful note of your low marking on our various parameters. Please be assured that the concerns are being looked into and the necessary action will be taken. Thank you for bringing it to our attention. We would request you to treat this as one-off aberration and not a true reflection of the services of our hotel. We value your patronage and look forward to hosting your stay once again and aspire to exceed all expectations. Thank you once again for choosing us.
1.0
Bad experience
durgesh s.family
Hotel in very bad shape. It's below than good guest house. No restaurant. Interior is very bad shape. Wooden things in bed were so ugly and infected.
Room: Deluxe A/C Four Bed Room (No Parking)
HOTEL NAMAN PALACE has replied on Tue Dec 10 12:02:34 IST 2019
Dear guest, greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experience. We regret the inconvenience you faced and the inferring disappointment. We have made a careful note of your low marking on our various parameters. Please be assured that the concerns are being looked into and the necessary action will be taken. Thank you for bringing it to our attentions. We would request you to treat this as one-off aberration and not a true reflection of the services of our hotel. We value your patronage and look forward to hosting your stay once again and aspire to exceed all expectations. Thank you once again for choosing us.
1.0
Dirty hotel
srikant s.family
Room and bathroom both were very dirty. Staff behaviour was not good. Waste of money. Room smell very bad. Poor service. Bad experience.
Room: Deluxe A/C Double Bed Room (No Parking)
HOTEL NAMAN PALACE has replied on Tue Dec 10 12:02:59 IST 2019
Dear guest, greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experience. We regret the inconvenience you faced and the inferring disappointment. We have made a careful note of your low marking on our various parameters. Please be assured that the concerns are being looked into and the necessary action will be taken. Thank you for bringing it to our attentions. we would request you to treat this as one-off aberration and not a true reflection of the services of our hotel. We value your patronage and look forward to hosting your stay once again and aspire to exceed all expectations. Thank you once again for choosing us.
1.0
Naman palace worstly experience
sanjay a.family
Worst stay at a hotel in my life. Nothing can change this bad experience.
Room: Deluxe A/C Three Bed Room (No Parking)
HOTEL NAMAN PALACE has replied on Tue Dec 10 12:03:20 IST 2019
Dear Guest, Greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experience. We regret the inconvenience you faced and the infer ring disappointment. We have made a careful note of your low marking on our various parameters. Please be assured that the concerns are being looked into and the necessary action will be taken. Thank you for bringing it to our attentions. We would request you to treat this as one-off aberration and not a true reflection of the services of our hotel. We value your patronage and look forward to hosting your stay once again and aspire to exceed all expectations. Thank you once again for choosing us.
4.0
Devotional tour
navakanth r.family
Stay is good and staff is also good. But the maintenance is not up to mark
Room: Deluxe A/C Four Bed Room (No Parking)
HOTEL NAMAN PALACE has replied on Tue Dec 10 12:11:29 IST 2019
Dear guest, greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experience with us. We are glad to know that you had a pleasant stay. We are happy to learn that our product, facilities, food and services met your expectations. Your feedback is deeply appreciated and will be shared with my entire team. We value your patronage and look forward to hosting your stay once again and aspire to exceed all expectations. Thank you once again for choosing us! Warm regards,
5.0
Excellent stay
vikash m.family
Hotel very close to Mandir. Very cordial staff. Overall a very good stay
Room: Family Six Bed A/C Room (No Parking)
HOTEL NAMAN PALACE has replied on Tue Jul 23 11:49:44 IST 2019
We're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better. Hope to welcome you soon again with wonderful experience further
3.0
Average Stay
amar j.couple
Everything is fine, food room and hospitality
Room: Deluxe A/C Three Bed Room (No Parking)
HOTEL NAMAN PALACE has replied on Tue Jul 23 14:33:05 IST 2019
We're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better. Hope to welcome you soon again with wonderful experience further
4.0
Good Stay
siddhartha g.
Location was very near Mahakaleswar temple with the VIP gate and Gate no 4 the nearest. Road in front of the hotel was very narrow and difficult for two standard vehicles to pass each other. Room was spacious, but attached toilet not so clean. Food not available from hotel, but can be ordered from a nearby place through reception. Lift facilities yet to be installed. In case of power off, fan and bathroom light keeps working.
Room was standard, considering the location near Mahakaleshwar temple. No lift and no restaurant was there. Was told that work was on and by next year both should be in place.
Room: Deluxe A/C Double Bed Room
HOTEL NAMAN PALACE has replied on Tue Jul 23 11:52:23 IST 2019
We're extremely apologetic to know that your experience with us has not been a pleasant one. We d definitely work on your feedback to provide the best possible experience next time regards,
4.0
Good stay
subardhan b.group
Very good stay for a pilgrimage at Ujjain. Very close to magical temple. Only con is--they do not have a restaurant---room service get the food order from a nearby restaurant which takes some time to get the item. Front office and sleep quality is good.
Room: Family Six Bed A/C Room
HOTEL NAMAN PALACE has replied on Tue Dec 10 12:11:42 IST 2019
Dear guest, greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experience with us. We are glad to know that you had a pleasant stay. We are happy to learn that our product, facilities, food and services met your expectations. Your feedback is deeply appreciated and will be shared with my entire team. We value your patronage and look forward to hosting your stay once again and aspire to exceed all expectations. Thank you once again for choosing us! Warm regards,
3.0
Overall Stay was Good
muralidhar k.couple
This hotel is walkable to Ujjain Mahala Mandir which is the most comfortable thing for people going on to Darshan. Absolutely no dependency on transportation and we walked to all the nearest Mandir's Not a bad pick to stay at this hotel. One concerning thing is there is no elevator in the hotel and difficult for old age people unless they get room on the ground floor. There is no back up Generator and we had to face some difficulty as we had to go to temple early in the morning and bathing was a concern as there was no light. Staff was good and courteous and good behavior. Room was neat.
Room: Deluxe A/C Double Bed Room
HOTEL NAMAN PALACE has replied on Tue Dec 10 12:12:28 IST 2019
Dear guest, greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experience. We regret the inconvenience you faced and the inferring disappointment. We have made a careful note of your low marking on our various parameters. Please be assured that the concerns are being looked into and the necessary action will be taken. Thank you for bringing it to our attentions. we would request you to treat this as one-off aberration and not a true reflection of the services of our hotel. We value your patronage and look forward to hosting your stay once again and aspire to exceed all expectations. Thank you once again for choosing us.
4.0
Value for money.
rajesh k.other
Location is great and so is the hotel. But they don't have room service and restaurant, that being the only negative point. All in all good and clean hotel at affordable price. It is a nice and comfortable place to stay with family.
Room: Deluxe Ac Double Bed Room
HOTEL NAMAN PALACE has replied on Tue Dec 10 12:12:41 IST 2019
Dear guest, greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experience. We regret the inconvenience you faced and the inferring disappointment. We have made a careful note of your low marking on our various parameters. Please be assured that the concerns are being looked into and the necessary action will be taken. Thank you for bringing it to our attentions. We would request you to treat this as one-off aberration and not a true reflection of the services of our hotel. We value your patronage and look forward to hosting your stay once again and aspire to exceed all expectations. Thank you once again for choosing us.
3.0
WiFi not working toilet lock
ranjit k.family
WiFi not working toilet lock broken few things was not good but staff was very good and services too. Hotel was quite costlier than the service but staff response was goodWiFi not working toilet lock broken few things was not good but staff was very good and services tooWiFi not working toilet lock broken few things was not good but staff was very good and services too
Room: Deluxe A/C Double Bed Room
HOTEL NAMAN PALACE has replied on Tue Dec 10 12:12:54 IST 2019
Dear guest, greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experience. We regret the inconvenience you faced and the inferring disappointment. We have made a careful note of your low marking on our various parameters. Please be assured that the concerns are being looked into and the necessary action will be taken. Thank you for bringing it to our attentions. We would request you to treat this as one-off aberration and not a true reflection of the services of our hotel. We value your patronage and look forward to hosting your stay once again and aspire to exceed all expectations. Thank you once again for choosing us.
