Lumino Skypark

Lumino Skypark has replied on Mon Oct 28 13:18:05 IST 2024

Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the regular power cuts and any service issues you encountered during your stay at Lumino Skypark, Kodaikanal. Being located in a hill station, power cuts can be a common occurrence, but we understand how this can impact your experience. Your feedback is important to us, and we are committed to making necessary improvements to enhance our guests' experience. We appreciate your understanding and hope to have the opportunity to provide you with a better stay in the future.

Lumino Skypark has replied on Fri Oct 04 15:32:35 IST 2024

Dear Guest, Thank you for sharing your feedback about your stay at Lumino Skypark Kodaikanal! We appreciate your positive comments and are glad to hear that overall, you had a good experience. Regarding the outside sounds, we apologize for any inconvenience. We understand how important a peaceful environment is for our guests. While we don’t currently have a soundproofing system in place, we’ll certainly take your feedback into consideration for future improvements. We hope you’ll consider staying with us again in the future. If there’s anything else we can do to enhance your next visit, feel free to reach out.

Lumino Skypark has replied on Fri Oct 04 15:35:38 IST 2024

Dear Guest, Thank you for sharing your feedback about your stay at Lumino Skypark Kodaikanal! We appreciate your insights, and I apologize for any inconvenience you experienced. Indeed, being nestled in the serene hills of Kodaikanal means we’re surrounded by nature’s beauty, but it also comes with occasional power cuts. While we do our best to minimize disruptions, power fluctuations are a common occurrence in hill stations. We appreciate your understanding and hope that despite this, you were able to enjoy the tranquility and breathtaking views that Kodaikanal offers. If there’s anything else we can do to enhance your next visit, feel free to reach out.

Lumino Skypark has replied on Fri Oct 04 15:39:08 IST 2024

Dear Guest, Thank you for sharing your feedback about your recent stay at Lumino Skypark Kodaikanal. We appreciate your honesty, and I apologize for any inconveniences you encountered during your visit. Let me address your points: Hot Water Timing: We understand that limited hot water availability can be inconvenient. Our team will review this and explore ways to extend the hot water hours to better accommodate our guests. Leaking Taps and Shower: I apologize for the inconvenience caused by the leaking taps and shower. We take maintenance seriously, and I assure you that we’ll address this promptly. Your feedback helps us improve, and we appreciate your patience. Room and Hotel Area: We’re delighted that you found the room and hotel area excellent. It’s heartwarming to know that you enjoyed the ambiance. Our team works hard to create a comfortable and pleasant environment for our guests. Parking Facility: We’re glad you appreciated our parking facility. Providing convenient parking is essential for our guests’ comfort. Once again, thank you for choosing Lumino Skypark Kodaikanal. We hope you’ll consider staying with us again in the future. If there’s anything else we can do to enhance your next visit, feel free to reach out.

Lumino Skypark has replied on Fri Oct 04 15:47:04 IST 2024

Dear Guest, Thank you for sharing your feedback about your recent stay at Lumino Skypark Kodaikanal! 🌟 We’re thrilled to hear that you found our hotel good and appreciated its proximity to the lake. Being close to the natural beauty of Kodaikanal is indeed a special feature of our location. Whether you were exploring the serene lake, enjoying the pleasant weather, or simply relaxing in our comfortable rooms, we hope your memories of Lumino Skypark are nothing but delightful. We look forward to hosting you again soon. If there’s anything else we can do to enhance your next visit, feel free to reach out.

Lumino Skypark has replied on Fri Oct 04 15:55:24 IST 2024

Dear Guest, Thank you for sharing your feedback about your recent stay at Lumino Skypark Kodaikanal. We appreciate your honesty, and I apologize for any inconveniences you encountered during your visit. Let me address your concerns: We take cleanliness and maintenance seriously, and I apologize if the room and toilet did not meet your expectations. We’ll review our processes to ensure better standards moving forward. Your feedback helps us improve, and we appreciate your patience. Being close to Kodaikanal Lake is indeed a special feature of our location. However, it also means that guests may hear sounds associated with the lake area. We appreciate your understanding regarding the nearby bar. While it’s not our property, we’ll continue to work on minimizing any disturbances. Our team strives to create a comfortable and pleasant environment for our guests. We regret any inconvenience you faced. We hope you were able to enjoy the natural beauty around despite the challenges. Once again, thank you for choosing Lumino Skypark Kodaikanal. We hope you’ll consider staying with us again in the future. If there’s anything else we can do to enhance your next visit, feel free to reach out.

Lumino Skypark has replied on Fri Oct 04 15:59:18 IST 2024

Dear Guest, Thank you for sharing your fantastic experience at Lumino Skypark Kodaikanal! 🌟 We’re thrilled to hear that you had such a positive stay with us. Our friendly and welcoming staff takes great pride in making every guest feel at home, and it warms our hearts to know we succeeded with you. The cozy common areas are indeed perfect for relaxing and connecting with fellow travelers—it’s where stories are shared and friendships are made. Being close to the main attractions and easily accessible by public transport is a definite advantage. Kodaikanal’s natural beauty is something we cherish, and we’re glad you got to explore it from our convenient location. Thank you for recommending Lumino Skypark to others. We hope to welcome you back soon for another memorable stay. If there’s anything else we can do to enhance your next visit, feel free to reach out.