Kasauli Pinegroove Inn | Rooms & Caretaker

They gave me a room near reception which did not have proper washroom or privacy. I spoke to the customer care and then to manager they said will take action and they did not do anything regarding my issues. Staff in the Kasauli Pinegroove Inn | Rooms & Caretaker was very good and they helped me to resolve my issues by providing better room and the food made was very good. They both were very kind and gave good hospitality. Owner of the Kasauli Pinegroove Inn | Rooms & Caretaker has attitude and he never tried to resolve problem. Make my trip is also worst in problem resolving, its better to go with others instead of them. They are useless in customer service.

It was a very comfortable stay, it felt like home. Mr manoj(vinod) and mr dharmendra were very polite, helpful and caring. Food was simple and very tasty and customized according to our requirements. Only suggestion is to get a side railing on the stairs from the ground floor to the first floor as it will become comfortable for older and those with health issues and to provide some more lightbulbs in rooms on the first floor.

the stay is just beneath kimu ghat having a good mountain view from windows, The care taker is polite,humble, rooms are good but the wifi is not working and tv don't have recharge. rooms are attached with a balcony with good view of distillery. Bathrooms are clean , Most importantly they allow us to make our own maggi in there kitchen. pricing is decent.

Very good location, superb hospitality, good rooms, super view, good food, overall a comfortable and peaceful stay.

Property location is in between the mountains and good parking space. Staff is also helpful and food offered here is also of good quality. But if you are looking for big rooms to stay then this place is not for you. Room view is also good👍

The stay was good and affordable. And the view from the room was amazing it's was a great stay

Very Nice Experience and The host himself was so sweet with us! Highly recommend

Great room and home like feeling. Caretaker was so friendly. I would rate 5/5.