IRA By Orchid Bhubaneswar

IRA By Orchid Bhubaneswar has replied on Mon Dec 01 03:51:08 IST 2025

Dear Amit Choudhary, Namaskar !!! We are pleased to note that you appreciated our well-maintained hotel and the accessibility to the airport and Nexus Mall. It indeed is a primary concern and commitment for us to ensure a satisfying guest experience. We have taken note of your observations related to the service by our staff. Your feedback is important as it helps us identify the areas we can improve the guest experience. Your comment about staff behavior towards non-airline guests is especially troubling. This is not the standard of service our guests receive and we certainly don’t want you or any other guest to feel this way. We have taken your feedback very seriously and addressed it with our team to ensure this doesn't happen in the future. We will work harder to avoid such misunderstanding and provide an equitable service to all our valued guests. We take pride in meeting our guests' needs and are very eager to accommodate you again with improved services. Your satisfaction is our deep concern and promise to you! Thanks & Regards, Saumya Ranjan

IRA By Orchid Bhubaneswar has replied on Mon Dec 01 03:51:29 IST 2025

Dear Harish Nachnani, Namaskar !!! I'm sorry to hear that your experience did not match your expectations. It's unfortunate you faced issues with our check-in process and found our elevators outdated. Your feedback is invaluable and we will definitely address these issues. It's our goal to ensure that all our guests have a pleasant stay and any deviation from that is taken seriously. We will conduct a review of our procedures and make the necessary improvements in a bid to serve you better. We hope you will give us another chance to prove that this is not how we usually operate and exceed your expectations. Thanks & Regards, Saumya Ranjan

IRA By Orchid Bhubaneswar has replied on Mon Oct 06 23:10:33 IST 2025

Dear BYARLA VINOD KUMAR, Namaskar !!! It's wonderful to hear about your recent stay with us and we're thrilled to know that you had a remarkable experience. Your detailed feedback about our location, food, amenities, and friendliness of our staff will surely motivate us to keep up the good work. We take pride in providing excellent service to our guests, and it's encouraging to know that we were able to achieve this during your stay. We're elated to learn that your stay was excellent, and we hope that we have an opportunity to serve you again. It would be our pleasure to ensure that your next visit is just as enjoyable as the last one! Thanks & Regards, Saumya Ranjan

IRA By Orchid Bhubaneswar has replied on Mon Oct 06 23:10:44 IST 2025

Dear Sarbajit Rath, Namaskar !!! We're so glad to hear that you had a wonderful experience at our establishment. It pleases us to know that both the accommodation and food met your expectations. Our team is always working tirelessly to maintain high standards of both our facilities and cuisine, thus your feedback means a lot to us. It motivates us to continue delivering quality and hospitality. We understand how important these aspects are to enhance the overall experience of your stay. To know that we were successful in providing that is indeed rewarding. We'll pass your positive comments to our culinary and accommodation team. Remember, your comfort, satisfaction, and well-being are our top priority. Thus, we continuously aim to improve our services and facilities. We look forward forward to welcoming you back in the future and hope we can exceed your expectations once more. Do recommend us to your friends and family. Feel free to let us know if there's any way we can make your next stay even better. Have a great day! Thanks & Regards, Saumya Ranjan

IRA By Orchid Bhubaneswar has replied on Mon Oct 06 15:28:18 IST 2025

Dear Avagadda srinivas, Namaskar !!! We're pleased to know that you had a pleasant experience with us. Knowing the room was maintained to your satisfaction and your appreciation for the prompt service fills us with joy. We diligently strive to provide unmatched comfort and convenience to our valuable guests. Your positive feedback fuels our enthusiasm to continue delivering top-notch services. We would love to have you back at our property for more memorable experiences and flawless services! Thanks & Regards, Saumya Ranjan

IRA By Orchid Bhubaneswar has replied on Mon Oct 06 15:26:41 IST 2025

Dear Avijit Jena, Namaskar !!! We are delighted to hear that you had a nice experience dining with us. Your feedback about our yummy food is truly appreciated. We put a lot of emphasis on maintaining the ambiance of our restaurant, and we're glad you found the environment enjoyable. If you have more feedback or suggestions, please feel free to share. Look forward to serving you again soon. Thanks & Regards, Saumya Ranjan

IRA By Orchid Bhubaneswar

Dear DURGA PRASAD, Namaskar !!! We're thrilled to read your positive review. It's gratifying to know that you highly appreciate the location and facilities at our place. We put in a lot of effort to provide excellent service and it appears our hard work resonated with you. Our staff will be pleased to learn how their manner of presenting themselves has left a favorable impression. We understand how vital it is to make our guests' feel heard and solve all their queries on the spot ensuring a smooth experience. Your gratifying comments encourage our team to keep raising the bar. We hope to uphold this image and impress you during all of your future reservations with us. So, look forward to serving you again. Until then, take care. Thanks & Regards, Saumya Ranjan

IRA By Orchid Bhubaneswar has replied on Mon Oct 06 15:26:02 IST 2025

Dear KARTIK SRINIVASAN, NAMASKAR !!! It's heartening to hear about your great experience at our IRA Royal Orchid hotel. We are glad that Sambit was able to make you feel welcomed and that you appreciated the refreshing lemon juice. It's encouraging to hear that the location, cleanliness and service lived up to your expectations. Your compliments about our tasty Odiya food and the excellent service by Satyam at the restaurant indeed boosts our morale. It makes us thrilled knowing that you consider our hotel excellent, with friendly and approachable staff, and it's great to know that you would like to return. Your feedback encourages us to work harder in providing an incredible experience for our guests. We look forward to welcoming you back. Thanks & Regards, Saumya Ranjan

IRA By Orchid Bhubaneswar

Dear Dilip NATHANI, NAMASKAR !!! We appreciate you taking the time to share your thoughts on your recent stay. We understand that the room size was not as expected which might have caused some discomfort. Please note that we try to be as accurate as possible with our photo representation but we will definitely work on improving that for better guest experience. Regarding the food, we are dedicated to using high quality ingredients and our chefs aim to please, so we regret that this wasn't reflected in your experience. We would like to assure you that we are continuously working on improving our food selection. We take safety and security very seriously, and have a strict policy against such incidents. We are going to launch an immediate and detailed investigation to address and rectify this situation as swiftly as possible. Your critique is of great value to us, for it is from such detailed feedback that we can continually improve our services to our guests. Thanks & Regards, Saumya Ranjan

IRA By Orchid Bhubaneswar has replied on Mon Oct 06 15:25:48 IST 2025

Dear Pradeep Panigrahi, Namaskar !!! It's wonderful to read your feedback, particularly about our team's proactiveness and kindness. We take pride in our culinary team and the cleanliness standards we maintain. It's gratifying to see these aspects highlighted in your review. Your positive comments on our location also gladdens us. Rest assured all of us are always eager to be of help and will continue to provide the best service to enhance your experience even more. Look forward to serving you again! Thanks & Regards, Saumya Ranjan

IRA By Orchid Bhubaneswar has replied on Mon Oct 06 15:25:25 IST 2025

Dear Cyrus Randelia, Namaskar !!! We're over the moon hearing how you adored every aspect of your stay with us! It's especially wonderful to know that the hospitality extended to you resonated with you and your family. Delighting you with our pristine, spacious rooms and dedicated service is indeed our priority. We strive to create an atmosphere where guests feel both cared for and at home, and it’s immensely satisfying to realize we have succeeded in your case. Your flattering words have empowered us to push our boundaries further so that we can cater to our guests with an even more phenomenal experience the next time. We understand the importance that food plays in a memorable stay; hence we're chuffed you savored our mix of local and continental dishes. Finding the hotel's location convenient and its ambiance calming has really made our day. Our aim is to blend comfort, convenience, and care seamlessly. It appears from your review that we have managed to achieve this goal - and that has made us feel really proud! Hearing that IRA by Orchid has been one of your best family stays, lets us know that our efforts are well received, and the fact that Thanks & Regards, Saumya

IRA By Orchid Bhubaneswar has replied on Mon Oct 06 15:25:36 IST 2025

Dear Sekar, Namaskar !!! We appreciate your positive rundown of your experience at our facility. Your comments about the comfort of our rooms, hygiene, prompt room services, and good coordination with the front desk are very encouraging. We always aim to offer top-notch services to our customers and it's great to know we hit the mark in your case. Also, our culinary team will be thrilled to know you enjoyed the freshness and taste of our breakfast. We can't wait to serve you on your next visit. Until then, we wish you safe travels. Thanks & Regards, Saumya Ranjan