Hotel VERTEX

Very good stay. Food was excellent. Staff and hospitality 200. Chef and food is 500. Must must try if in varanasi. Rooms are spacious.

Booked for lice seminar. Without notice cancel & sift 2 km far treat with consumer law & refund my money.

No wifi. I my 6 days of stay, i could find their wifi working even for a second. Location is good. Room size is also good.

Rooms are not clean and noticed many cockroaches in the room. For bath hot water is not available and we need to call reception to arrange for hot water for bath.

Hotel infra is good, situated on the main road, good location to get toto the local drives, the only thing which is not good is food serving time and room service.

I stayed with my mother and wife. The rooms were spacious though but service was terrible. Very bad management. They are giving r. O water to drink unless you scold them and ask for mineral water (complimentary. No hot running water. Only thing that goes with this is the location. Need a lot of improvements.

Very poor condition of room, poor service, also poor response of mmt customer, yadi k oi direct jay to shay-ad ye log shahi response de

Hotel rooms are spacious but air ventilation system is not proper. Toilet smell persist in the wash room. Hotel reception staff is not polite and pantry staff is late in responding to customer request. Customer car parking is horrible. Very dirty and there is no lift connection till parking basement. Service staff is not adequate.

Hotel servic was very poor, in a bathroom hot water not availabal, staff behavir was not good

It’s ok to stay for single day or you have to face local politicians in the hotel with rude behaviours

Overall experience was very good. Food quality and rooms were nice. Really felt happy at staying surabhi hotel. I hope the same service will continue for long. Thanks

Room is not clean, water not coming in washroom, ac not working properly, food is not tasty. Price is high according hotel

From services to stay experience totally disappointed, 6k for room not worthy over-budget pricing

I stayed there in january and i had a very bad experience, we were not even provided with the hot water/geyser because for no reason, they charged extra in cash even after booking, the reception staff was worst and rude. Overall a very bad experience

I could not sleep whole night due to high sound of vehicles coming from road side in both rooms. Hotel may be put out from make my trip.

3

Room was average but dirty, hot water not coming, location of hotel was not good, Lift was very slow, room passage was dirty, some wall in the passage was broken. Restaurants was ok ok, food okok. overall our experience was not good.

room were very big and clean and location was easily accessible

Worst room too duty staff is irrogent. Hotel staff is not responding, he said no service

Bad experience very bad room quality and service