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Ring Road
2 minutes walk to Surat Railway Station
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Property Rules at HOTEL O ROYAL INN
29 Ratings
Last 10 Customer Ratings (Latest First)
It's really pathetic
No television in the room, no hot water in the bathroom. Only one staff member was in the hotel, he is the manager, receptionist and also housekeeping.
Room: Classic
Terrible Stay
Stay is not good i want my refund. In photo is is good but in reality is very bad
Room: Classic
Very average
Very ordinary room, bathroom was stinky, there was pegion nest in bathroom, hot water facility was not there, no tv, no ac,
Room: Classic
Terrible
Entry is hopeless. Early check in charges @ rs 100 / - per hour. Further even if it is five minutes above one hour, charged for another full hour. Minimum basic facilities only and charged three hundreds extra for less charged on booking. In the night, ac stopped working and shifted to another room mic h smaller than previous one. No eater except drinking water. Enc-ashing your renowned name and defaming your esteem name.
Room: Saver Double
Hotel is not good
Very bad experience, service is very bad, lot of kocroches on the floor and beds, while complaining, they told we saw you the room
Room: Classic (2X)
Good
Nice & peaceful stay. Good services
Room: Classic (2X)


HOTEL O ROYAL INN has replied on Mon Apr 04 08:21:51 IST 2022
Hi, krishnan sharma! thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon again with a pleasant experience. Regards, rachit
Very bad
Horrible very bad staff and very bad service of make my trip
Room: Classic (2X)
Bad
Very bad location.
Room: Saver Double (X)
HOTEL O ROYAL INN has replied on Fri Oct 22 16:27:02 IST 2021
Sorry for the unpleasant experience you had with us, mahesh kalathiya! thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, sara!
Hotel royal inn
Very bad hotel. Acutel showing room and hotel room very different. Washroom is not clean. Tv not working. All travelers not book this hotel.
Room: Classic (2X)

Very bad experience
Very bad experience, showed different images and in actual is horrible seen
Room: Deluxe (3X)
HOTEL O ROYAL INN has replied on Mon Aug 30 12:03:18 IST 2021
Hi, rameez! we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time regards, amelia.
Worthless hotel total waste for my money spent.
The hotel displays very lovely pics of the rooms but in actually when you reach there after booking you get room untidy room that is not even fully packed, they give an AC for name sake which doesn't even turn on, specially the bathroom which was so lovely that a cow shed will also look cleaner than that, the bathroom was so dirty & unhygienic with the rotten and leaking ceiling, I wish I had not booked this filthy hotel room and had stayed on station only that would have been also more comfortable than this hotel room. The way to go in the hotel is of semi broken steps, from which we had to climb till 4th floor, lift was for name sake. If anyone is thinking of going to this hotel please change the plan as you will regret for sure like us, there really good hotels nearby also that are far, more cheaper & luxurious then this filthy hotel. Spend your money wisely & never think about going to this ghost house like hotel.
Room: Saver Double (X)
HOTEL O ROYAL INN has replied on Mon Apr 05 10:56:21 IST 2021
Hi, vassudev narvekar. Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead regards, walter
Royal inn, surat, gujarat
The hotel is not as per expectations, very cheap and not a clean, the staff is rude, not cooperative, also, there is no location ad per on sight, i suggested not to recommends this hotel to anyone, so execuze me,
Room: Classic (2X)
HOTEL O ROYAL INN has replied on Sat Jan 23 23:30:35 IST 2021
Thank you for letting us know about this, jitendra deorukhkar. We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Regards, james!
Hotel visibility
Was on 4 th floor. With no direct lift service. We confusing entrance only on person to handle to all the jobs. Locating hotel was very troublesome
Room: Saver Double (X)
HOTEL O ROYAL INN has replied on Fri Dec 25 01:00:10 IST 2020
Hi dinesh kumar jain, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, james!
Good
Hotel was good. Service is also nice and helpful staff.
Room: Deluxe (3X)
HOTEL O ROYAL INN has replied on Sun Oct 11 05:00:14 IST 2020
Hi, praveen kumar divedi! thank you for sharing your love with us. We will look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, james!
Worst experience ever... hotel loaction is worst
There no such sanitization or hotelier to attend... please don't book this hotel ever🙄
Room: Saver Double (X)
HOTEL O ROYAL INN has replied on Wed Sep 09 17:29:32 IST 2020
Hi, parth! regret the experience you have gone through. Being a visitor, we do realize how it feels in such circumstances, however, we have immediately shared the feedback to our relevant team to look into this concern so that our other guests should not face such trouble further. Hope to make your future experience delightful and we assure you that we would not let you down this time. Regards vishal
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jitendra deorukhkar
The HOTEL O ROYAL INN is not as per expectations, very cheap and not a clean, the staff is rude, not cooperative, also, there is no location ad per on sight, i suggested not to recommends this HOTEL O ROYAL INN to anyone, so execuze me,
Good
Praveen Kumar Divedi
Hotel was good. Service is also nice and helpful staff.
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Nice & peaceful stay. Good services
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