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Hotel Narayan Niwas Palace

0123401234
Hotel Narayan Niwas Palace
Room
hotel image

About Property

Hotel Narayan Niwas Palace is a luxury heritage hotel built in golden sandstone in the 1980s, in the golden city of Jaisalmer. More

  • Food and DiningFood and Dining
  • Location & SurroundingsLocation & Surroundings

Amenities

  • amenities-ratingIconAmenities rated 2.3 by guests
  • Swimming Pool
  • Restaurant
  • Bar
  • Air Conditioning
  • Power Backup
  • Housekeeping
  • + More Amenities

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Hotel Narayan Niwas Palace

Hotel Narayan Niwas Palace is a luxury heritage hotel built in golden sandstone in the 1980s, in the golden city of Jaisalmer.

Food and Dining

The hotel has an in-house bar and multi cuisine restaurant.

The Turban Restaurant and Cafe which is 350 m away from the hotel serves authentic local cuisine. Hotel Lalgarh serves local Rajasthani food and is 260 m away from the hotel.Hotel Pol Haveli Restaurant which is located 600 m from the hotel serves delicious and famous Lal Maas.

Location & Surroundings

The hotel is located near Jain Bhavan in Malkapol in Jaisalmer. It is close to the markets and forts in Jaisalmer.

Property Highlights

  • The hotel has a spacious swimming pool, well-equipped gym with sauna and steam, indoor games and library for the convenience of the guests.
  • The hotel also arranges for folk dance and music shows, camel safaris and village safaris at the request of the guests.
  • The hotel has 24-hour security with CCTV surveillance.
  • The hotel has 52 air-conditioned rooms with authentic art deco furniture.
  • Every room is equipped with modern amenities such as air conditioning, telephones, TV, safety lockers, coffee/tea maker, luxurious linen, and attached washrooms with toiletries and modern fixtures.
  • The Standard AC Room is the basic room equipped with all common amenities and suitable for solo travellers and couples.
  • The Royal Room comes with luxurious interiors and is spacious with a larger sitting area, large-size bed, mini fridge and is suitable for couples.
  • The Courtyard Room is suitable for families being the largest accommodation space equipped with a large sitting area, mini fridge and large-size bed.

Room details and Amenities

  • The hotel has 52 air-conditioned rooms with authentic art deco furniture.
  • Every room is equipped with modern amenities such as air conditioning, telephones, TV, safety lockers, coffee/tea maker, luxurious linen, and attached washrooms with toiletries and modern fixtures.
  • The Standard AC Room is the basic room equipped with all common amenities and suitable for solo travellers and couples.
  • The Royal Room comes with luxurious interiors and is spacious with a larger sitting area, large-size bed, mini fridge and is suitable for couples.
  • The Courtyard Room is suitable for families being the largest accommodation space equipped with a large sitting area, mini fridge and large-size bed.

Activities & Nearby Attractions

  • Salim Singh Ki Haveli is a heritage site in Jaisalmer which can take you back in time, located 700 m from the hotel.
  • Jain Temples are one of the best places to visit in Jaisalmer and it is just 1.2 km away from the hotel.
  • Gadisar Lake is a calm and serene place to visit and is located 1.5 km away from the hotel.

How to Reach the Property

The hotel is located 2.1 km from Jaisalmer Railway Station and 14.2 km from Jaisalmer Airport.

Add dates to check availability

3.0
Good(58 RATINGS)
Sadar Bazar

Sadar Bazar

10 minutes walk to Jaisalmer Fort

Change Dates and Guest(s)

Check-in: 2 PM | Check-out: 10 AM

Check-in date
Check-out date
Rooms, Guests

Hotel Narayan Niwas Palace Location

location iconLocation rated 3.2 by guests

What guests said

icon

Guests appreciate the property's prime location near Jaisalmer Fort, providing easy access to local attractions. Many enjoyed the beautiful views from the rooftop and the ample space around the property. However, several reviews mentioned issues with cleanliness and service, stating that maintenance was lacking, and staff responsiveness was poor.

Property Rules at Hotel Narayan Niwas Palace

Check-in: 2 PM Check-out: 10 AM
  • Primary Guest should be atleast 18 years of age.
  • Unmarried couples are not allowed
  • Aadhar is accepted as ID proof(s)
  • Pets are not allowed
  • Must Read Rules
  • Guest Profile
  • Guest Profile (Hourly)

User Rating & Reviews

  • everyone
  • group
  • couple
  • solo
  • business
  • family
3.0
Good

58 Ratings

excellent
22%
very good
21%
average
14%
poor
16%
bad
28%

Last 10 Customer Ratings (Latest First)

  • 4
  • 4
  • 2
  • 5
  • 1
  • 1
  • 3
  • 1
  • 1
  • 2

Rating Categories

  • Location3.2
  • Cleanliness3.5
  • Room2.9
  • Food3.9
  • Hospitality2.9
  • Value For Money3.3
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We are using generative AI to show you summarised user review

Reviews Summary

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This property boasts a stunning heritage look, with spacious and beautifully decorated rooms that provide great views, especially from the rooftop terrace. Many guests appreciated the friendly staff, good food, and prime location near attractions like Jaisalmer Fort. However, issues include inconsistent service, inadequate housekeeping, and maintenance problems. While some enjoyed the ambience and dining experiences, others faced challenges with cleanliness and staff response, highlighting a mixed bag of experiences.

4.0

Hotel Narayan Palace

navdeep j.family

It was quiet on that day and have really good experience, you will get nice views from your room.

Travel Month: Feb 2020

Room: Standard A/C Room

Hotel Narayan Niwas Palace has replied on Wed Mar 11 12:30:58 IST 2020

Dear guest, thanks for the feedback. Looking forward to host you again

4.0

Hotel Narayan

navdeep j.family

It was a good experience good value for money

Travel Month: Feb 2020

Room: Standard A/C Room

Hotel Narayan Niwas Palace has replied on Wed Mar 11 12:30:07 IST 2020

Dear guest, thanks for the feedback. Please visit us again

5.0

Stay was okay

gopal j.couple

Property is beautiful only issue with warm water staff is very good owner of property is also concern with guest issue and was very caring

Travel Month: Dec 2019

Room: Standard A/C Room

Hotel Narayan Niwas Palace has replied on Sat Jan 18 10:29:48 IST 2020

Dear guest, thanks for the feedback. Looking forward to host you again.

1.0

Worst experience

jitender k.family

One of the worst hotel I have ever seen. Extremely bad housekeeping and no support staff. It has old liquor bottle spread all around and bad stench. Nobody to address our concern. We did not stay in this hotel after reaching there. Complete waste of my money.

Travel Month: Jan 2020

Room: Standard A/C Room

Hotel Narayan Niwas Palace has replied on Mon Jan 13 12:03:49 IST 2020

Dear Guest, we sincerely regret the inconvenience caused. Will definitely investigate the your case and find out what exactly happened. Will make sure that nothing of this sort happens again.

1.0

Experience not good

mandar g.family

Shockingly, hotel asked to mandatory take Gala dinner per head. Since I had booked with Make my trip, I sought their help, but was totally disappointed with Make my trips response. Therefore, have decided not to use Make my trip henceforth.

Travel Month: Dec 2019

Room: Standard A/C Room

Hotel Narayan Niwas Palace has replied on Mon Jan 13 11:58:24 IST 2020

Dear guest, we have mentioned the same everywhere that there is a mandatory Gala Dinner on 31st December. That was there in your booking voucher as well. You should have checked all the policies before processing the booking as almost all the hotels charge mandatory Gala Dinner charges from guests on 31st December, there was nothing new in it. MMT also tried their best to explain you the same.

1.0

Worst service

kedar d.family

Only 3-4 housekeeping staff with 40 room working 24 hours.

Travel Month: Dec 2019 (3-Night Stay)

Room: Standard A/C Room

Hotel Narayan Niwas Palace has replied on Mon Jan 13 11:49:20 IST 2020

Dear guest, we genuinely were not expecting this bad review from you as you availed gala dinner and paid nothing for it till date, our staff is trying to reach you for same. Please let us know the status for same first before complaining.

1.0

Worst hotel, please avoid

prashanth n.family

Worst hotel in my life. No room service. No intercom. No hot water. First time I have seen that receptionist is useless and not available except check-in time. Morning room boy not available even at 8 am to carry luggage. All were sleeping. I just checked out without paying the lunch bill and the supervisor is least bothered to collect money. Please stay away from this third class hotel.

Travel Month: Dec 2019

Room: Standard A/C Room

Hotel Narayan Niwas Palace has replied on Sat Jan 18 10:27:05 IST 2020

Dear guest, we sincerely regret the inconvenience caused. We will definitely work towards making our guests feel comfortable. Please visit us again, will provide our best of services.

2.0

The service was very bad. We had a late check-in and it took multiple reminders and follow up just to put the extra bed in our rooms

satish b.family

The service was very bad. We had a late check-in and it took multiple reminders and follow up just to put the extra bed in our rooms.

Travel Month: Dec 2019

Room: Standard A/C Room

Hotel Narayan Niwas Palace has replied on Sat Jan 18 10:28:08 IST 2020

Dear guest, we sincerely regret the inconvenience caused. We will definitely work towards making our guests feel comfortable. Please visit us again, will provide our best of services.

5.0

Heritege stay feel

vishnu c.family

Good hotel at prime location nearby Patwon kl Haveli. Mahal mandir local site seen. Heritage look. Good and comfortable stay.

Travel Month: Dec 2019

Room: Standard A/C Room

Hotel Narayan Niwas Palace has replied on Sat Dec 28 14:27:28 IST 2019

Dear guest, thanks for the feedback. Looking forward to host you again.

4.0

Good location, room size is good, friendly staff

ajay v.family

Had a good stay for 2 nights. It is the first star hotel in Jaisalmer- a little run down. Vegetarian food was average. However the staff and service was very good.

Travel Month: Nov 2019

Room: Standard A/C Room

Hotel Narayan Niwas Palace has replied on Mon Dec 09 12:17:11 IST 2019

Dear guest, thanks for the feedback. Looking forward to host you again.

4.0

Good Stay

harsh.couple

Food, service and location very friendly, room cleanliness good.

Travel Month: Nov 2019

Room: Standard A/C Room

  • user photos

Hotel Narayan Niwas Palace has replied on Sat Nov 30 11:07:23 IST 2019

Dear guest, we are glad that you enjoyed the stay with us. Looking forward to host you again.

5.0

Great location

vinod s.solo

Stunning property. This is a truly friendly place to stay. The owners helped us with everything, we felt really cared for. If we needed a ride up to old to old Town or a relaxed drink at the fabulous roof terrace it was done within a minute. It was like a home away from home. The food is excellent, we had most of our meals at the Hotel. I highly recommend it. The rooms are spacious and very clean.

Travel Month: Nov 2019

Room: Courtyard Room

Hotel Narayan Niwas Palace has replied on Sat Nov 30 11:07:52 IST 2019

Dear guest, we are glad that you enjoyed the stay with us. Looking forward to host you again.

5.0

Good stay

sushil p.family

We were quite happy with our stay, The staffs were all very friendly and try to make sure we were happy at all time, we had a special request for our food at 1 am and they were happy to assist us, food, ambience, staffs, service and all were excellent. Extremely comfortable stay at affordable price.

Travel Month: Nov 2019

Room: Courtyard Room

Hotel Narayan Niwas Palace has replied on Sat Nov 30 11:08:34 IST 2019

Dear guest, we are glad that you enjoyed the stay with us. Looking forward to host you again.

5.0

Excellent stay

sunil t.family

It was a great experience staying in this Hotel, the Hotel was extraordinarily clean, the staff were ultimately polite and help full. The area was extremely convenient, I would like to recommend this Hotel for all those families, couples and those who are planning a stay in Jaisalmer.

Travel Month: Nov 2019

Room: Courtyard Room

Hotel Narayan Niwas Palace has replied on Sat Nov 30 11:08:53 IST 2019

Dear guest, we are glad that you enjoyed the stay with us. Looking forward to host you again.

5.0

Prime location

rajnish u.business

Hotel was easy to locate. Rooms were spacious and well maintained. Food was yum.

Travel Month: Nov 2019

Room: Courtyard Room

Hotel Narayan Niwas Palace has replied on Sat Nov 30 11:09:18 IST 2019

Dear guest, we are glad that you enjoyed the stay with us. Looking forward to host you again.

1.0

Terrible nothing as shown in image

jay n.family

Nothing as shown in image, restaurant, lift, swimming pool, nothing in working conditions, very dirty.

Travel Month: Oct 2019

Room: Standard A/C Room

4.0

Service

kapan s.family

There is no room service in Hotel, only two persons in Hotel. If you want anything waiting for it. There is not maintenance room and amities like so dirty swimming pool and bathroom.

Travel Month: Oct 2019

Room: Standard A/C Room

Hotel Narayan Niwas Palace has replied on Sat Nov 30 11:09:42 IST 2019

Dear guest, we are glad that you enjoyed the stay with us. Looking forward to host you again.

4.0

Exotic place and excellent location

umesh m.family

Pretty place to stay at decent location. Ambiance of Hotel is very beautiful. Rooftop and courtyard is the main highlight of the Hotel. Views of the Golden City and Fort from rooftop were superb. In fact one can opt for a private dinning on rooftop. Courtyard area is very huge with seating arrangements. The night dinner arranged at the courtyard with folk dance performers was really awesome and gives a royal feel. Rooms are basic but quiet good. Front office team is very supportive. Me and my family enjoyed a lot. It was comfortable and enjoyable holiday for all of us.

Travel Month: Sep 2019

Room: Standard A/C Economy Room

Hotel Narayan Niwas Palace has replied on Mon Oct 07 13:50:14 IST 2019

Dear guest, thanks for the kind words. Looking forward to host you again.

5.0

Great option for business delegates

nishant s.business

Nice place for business delegates. It will give you local rajasthani feeling in the interior and hospitality. Pool area was well maintained. Food was decent

Travel Month: Sep 2019

Room: Standard A/C Economy Room

Hotel Narayan Niwas Palace has replied on Mon Oct 07 13:51:03 IST 2019

Dear guest, we are glad that you enjoyed the stay with us. Looking forward to host you again.

5.0

Wonderful location

sanjay s.family

It was a family trip in Jaisalmer and we choose this Hotel. Great hospitality, rooms were well maintained and clean. All of us enjoyed very much. Fort was at walking distance. Dining was also a great exp with fine interior and yum food.

Travel Month: Sep 2019

Room: Standard A/C Economy Room

Hotel Narayan Niwas Palace has replied on Mon Oct 07 13:51:43 IST 2019

Dear guest, thanks for the feedback. Looking forward to host you again.

Hotel Narayan Niwas Palace Other Details

Questions & Answers - When Booking Hotel Narayan Niwas Palace

Q: How many types of rooms are available at Hotel Narayan Niwas Palace in Jaisalmer?

A: At Hotel Narayan Niwas Palace, we offer 2 room types tailored to meet the needs of every traveler. Check detailed room features, images, and the latest availability. Each room is designed to make your stay unforgettable.

Q: Any options for booking on partner website?

A:

You can explore Hotel Narayan Niwas Palace on our partner website www.goibibo.com

Q: What are the customer ratings for Hotel Narayan Niwas Palace?

A: The overall rating for Hotel Narayan Niwas Palace stands at 3.0 out of 5, as reviewed by 58 guests on MakeMyTrip. You can explore in-depth guest reviews and browse through photos shared by visitors directly on the MakeMyTrip platform.

Q: How far is Hotel Narayan Niwas Palace from the city center ?

A: From City Center its 3.6 kms away.

Q: What are the Check-In and Check-Out times of Hotel Narayan Niwas Palace, Jaisalmer?

A: Check-In Time: 2 PM
Check-Out Time: 10 AM. Early check-ins and late check-outs are subject to availability

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Planning to Book Hotel Narayan Niwas Palace ? Get inspired by Popular Reviews

Exotic place and excellent location

Umesh Mishra

4

Pretty place to stay at decent location. Ambiance of Hotel is very beautiful. Rooftop and courtyard is the main highlight of the Hotel. Views of the Golden City and Fort from rooftop were superb. In fact one can opt for a private dinning on rooftop. Courtyard area is very huge with seating arrangements. The night dinner arranged at the courtyard with folk dance performers was really awesome and gives a royal feel. Rooms are basic but quiet good. Front office team is very supportive. Me and my family enjoyed a lot. It was comfortable and enjoyable holiday for all of us.

Great location

Vinod Sharma

5

Stunning property. This is a truly friendly place to stay. The owners helped us with everything, we felt really cared for. If we needed a ride up to old to old Town or a relaxed drink at the fabulous roof terrace it was done within a minute. It was like a home away from home. The food is excellent, we had most of our meals at the Hotel. I highly recommend it. The rooms are spacious and very clean.

Good stay

Sushil Paliwaal

5

We were quite happy with our stay, The staffs were all very friendly and try to make sure we were happy at all time, we had a special request for our food at 1 am and they were happy to assist us, food, ambience, staffs, service and all were excellent. Extremely comfortable stay at affordable price.

Excellent stay

Sunil Thakur

5

It was a great experience staying in this Hotel, the Hotel was extraordinarily clean, the staff were ultimately polite and help full. The area was extremely convenient, I would like to recommend this Hotel for all those families, couples and those who are planning a stay in Jaisalmer.

Wonderful location

Sanjay Sikarwar

5

It was a family trip in Jaisalmer and we choose this Hotel. Great hospitality, rooms were well maintained and clean. All of us enjoyed very much. Fort was at walking distance. Dining was also a great exp with fine interior and yum food.

Good location, room size is good, friendly staff

AJAY VAGERIA

4

Had a good stay for 2 nights. It is the first star Hotel Narayan Niwas Palace in Jaisalmer- a little run down. Vegetarian food was average. However the staff and service was very good.

Stay was okay

gopal joshi

5

Property is beautiful only issue with warm water staff is very good owner of property is also concern with guest issue and was very caring

Good Stay

harsh patel

4

Food, service and location very friendly, room cleanliness good.

Service

Kapan Shah

4

There is no room service in Hotel, only two persons in Hotel. If you want anything waiting for it. There is not maintenance room and amities like so dirty swimming pool and bathroom.

Hotel Narayan Palace

navdeep johal

4

It was quiet on that day and have really good experience, you will get nice views from your room.

Prime location

Rajnish Uppal

5

Hotel was easy to locate. Rooms were spacious and well maintained. Food was yum.

Great option for business delegates

Nishant Singh

5

Nice place for business delegates. It will give you local rajasthani feeling in the interior and hospitality. Pool area was well maintained. Food was decent

Heritege stay feel

VISHNU CHAND GUPTA

5

Good Hotel Narayan Niwas Palace at prime location nearby Patwon kl Haveli. Mahal mandir local site seen. Heritage look. Good and comfortable stay.

Hotel Narayan

navdeep johal

4

It was a good experience good value for money

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