Select CheckIn Date
Select CheckOut Date
You are booking hotel for more than 30 days
About Property
Hotel Narayan Niwas Palace is a luxury heritage hotel built in golden sandstone in the 1980s, in the golden city of Jaisalmer. More
Login to unlock deals & manage your bookings!
Add dates to check availability
Sadar Bazar
10 minutes walk to Jaisalmer Fort
Change Dates and Guest(s)
Check-in: 2 PM | Check-out: 10 AM
Location rated 3.2 by guests
What guests said
Guests appreciate the property's prime location near Jaisalmer Fort, providing easy access to local attractions. Many enjoyed the beautiful views from the rooftop and the ample space around the property. However, several reviews mentioned issues with cleanliness and service, stating that maintenance was lacking, and staff responsiveness was poor.
Property Rules at Hotel Narayan Niwas Palace
58 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
Powered by Myra.AI
This property boasts a stunning heritage look, with spacious and beautifully decorated rooms that provide great views, especially from the rooftop terrace. Many guests appreciated the friendly staff, good food, and prime location near attractions like Jaisalmer Fort. However, issues include inconsistent service, inadequate housekeeping, and maintenance problems. While some enjoyed the ambience and dining experiences, others faced challenges with cleanliness and staff response, highlighting a mixed bag of experiences.
Hotel Narayan Palace
It was quiet on that day and have really good experience, you will get nice views from your room.
Room: Standard A/C Room
Hotel Narayan Niwas Palace has replied on Wed Mar 11 12:30:58 IST 2020
Dear guest, thanks for the feedback. Looking forward to host you again
Hotel Narayan
It was a good experience good value for money
Room: Standard A/C Room
Hotel Narayan Niwas Palace has replied on Wed Mar 11 12:30:07 IST 2020
Dear guest, thanks for the feedback. Please visit us again
Stay was okay
Property is beautiful only issue with warm water staff is very good owner of property is also concern with guest issue and was very caring
Room: Standard A/C Room
Hotel Narayan Niwas Palace has replied on Sat Jan 18 10:29:48 IST 2020
Dear guest, thanks for the feedback. Looking forward to host you again.
Worst experience
One of the worst hotel I have ever seen. Extremely bad housekeeping and no support staff. It has old liquor bottle spread all around and bad stench. Nobody to address our concern. We did not stay in this hotel after reaching there. Complete waste of my money.
Room: Standard A/C Room
Hotel Narayan Niwas Palace has replied on Mon Jan 13 12:03:49 IST 2020
Dear Guest, we sincerely regret the inconvenience caused. Will definitely investigate the your case and find out what exactly happened. Will make sure that nothing of this sort happens again.
Experience not good
Shockingly, hotel asked to mandatory take Gala dinner per head. Since I had booked with Make my trip, I sought their help, but was totally disappointed with Make my trips response. Therefore, have decided not to use Make my trip henceforth.
Room: Standard A/C Room
Hotel Narayan Niwas Palace has replied on Mon Jan 13 11:58:24 IST 2020
Dear guest, we have mentioned the same everywhere that there is a mandatory Gala Dinner on 31st December. That was there in your booking voucher as well. You should have checked all the policies before processing the booking as almost all the hotels charge mandatory Gala Dinner charges from guests on 31st December, there was nothing new in it. MMT also tried their best to explain you the same.
Worst service
Only 3-4 housekeeping staff with 40 room working 24 hours.
Room: Standard A/C Room
Hotel Narayan Niwas Palace has replied on Mon Jan 13 11:49:20 IST 2020
Dear guest, we genuinely were not expecting this bad review from you as you availed gala dinner and paid nothing for it till date, our staff is trying to reach you for same. Please let us know the status for same first before complaining.
Worst hotel, please avoid
Worst hotel in my life. No room service. No intercom. No hot water. First time I have seen that receptionist is useless and not available except check-in time. Morning room boy not available even at 8 am to carry luggage. All were sleeping. I just checked out without paying the lunch bill and the supervisor is least bothered to collect money. Please stay away from this third class hotel.
Room: Standard A/C Room
Hotel Narayan Niwas Palace has replied on Sat Jan 18 10:27:05 IST 2020
Dear guest, we sincerely regret the inconvenience caused. We will definitely work towards making our guests feel comfortable. Please visit us again, will provide our best of services.
The service was very bad. We had a late check-in and it took multiple reminders and follow up just to put the extra bed in our rooms
The service was very bad. We had a late check-in and it took multiple reminders and follow up just to put the extra bed in our rooms.
Room: Standard A/C Room
Hotel Narayan Niwas Palace has replied on Sat Jan 18 10:28:08 IST 2020
Dear guest, we sincerely regret the inconvenience caused. We will definitely work towards making our guests feel comfortable. Please visit us again, will provide our best of services.
Heritege stay feel
Good hotel at prime location nearby Patwon kl Haveli. Mahal mandir local site seen. Heritage look. Good and comfortable stay.
Room: Standard A/C Room
Hotel Narayan Niwas Palace has replied on Sat Dec 28 14:27:28 IST 2019
Dear guest, thanks for the feedback. Looking forward to host you again.
Good location, room size is good, friendly staff
Had a good stay for 2 nights. It is the first star hotel in Jaisalmer- a little run down. Vegetarian food was average. However the staff and service was very good.
Room: Standard A/C Room
Hotel Narayan Niwas Palace has replied on Mon Dec 09 12:17:11 IST 2019
Dear guest, thanks for the feedback. Looking forward to host you again.
Good Stay
Food, service and location very friendly, room cleanliness good.
Room: Standard A/C Room
Hotel Narayan Niwas Palace has replied on Sat Nov 30 11:07:23 IST 2019
Dear guest, we are glad that you enjoyed the stay with us. Looking forward to host you again.
Great location
Stunning property. This is a truly friendly place to stay. The owners helped us with everything, we felt really cared for. If we needed a ride up to old to old Town or a relaxed drink at the fabulous roof terrace it was done within a minute. It was like a home away from home. The food is excellent, we had most of our meals at the Hotel. I highly recommend it. The rooms are spacious and very clean.
Room: Courtyard Room
Hotel Narayan Niwas Palace has replied on Sat Nov 30 11:07:52 IST 2019
Dear guest, we are glad that you enjoyed the stay with us. Looking forward to host you again.
Good stay
We were quite happy with our stay, The staffs were all very friendly and try to make sure we were happy at all time, we had a special request for our food at 1 am and they were happy to assist us, food, ambience, staffs, service and all were excellent. Extremely comfortable stay at affordable price.
Room: Courtyard Room
Hotel Narayan Niwas Palace has replied on Sat Nov 30 11:08:34 IST 2019
Dear guest, we are glad that you enjoyed the stay with us. Looking forward to host you again.
Excellent stay
It was a great experience staying in this Hotel, the Hotel was extraordinarily clean, the staff were ultimately polite and help full. The area was extremely convenient, I would like to recommend this Hotel for all those families, couples and those who are planning a stay in Jaisalmer.
Room: Courtyard Room
Hotel Narayan Niwas Palace has replied on Sat Nov 30 11:08:53 IST 2019
Dear guest, we are glad that you enjoyed the stay with us. Looking forward to host you again.
Prime location
Hotel was easy to locate. Rooms were spacious and well maintained. Food was yum.
Room: Courtyard Room
Hotel Narayan Niwas Palace has replied on Sat Nov 30 11:09:18 IST 2019
Dear guest, we are glad that you enjoyed the stay with us. Looking forward to host you again.
Terrible nothing as shown in image
Nothing as shown in image, restaurant, lift, swimming pool, nothing in working conditions, very dirty.
Room: Standard A/C Room
Service
There is no room service in Hotel, only two persons in Hotel. If you want anything waiting for it. There is not maintenance room and amities like so dirty swimming pool and bathroom.
Room: Standard A/C Room
Hotel Narayan Niwas Palace has replied on Sat Nov 30 11:09:42 IST 2019
Dear guest, we are glad that you enjoyed the stay with us. Looking forward to host you again.
Exotic place and excellent location
Pretty place to stay at decent location. Ambiance of Hotel is very beautiful. Rooftop and courtyard is the main highlight of the Hotel. Views of the Golden City and Fort from rooftop were superb. In fact one can opt for a private dinning on rooftop. Courtyard area is very huge with seating arrangements. The night dinner arranged at the courtyard with folk dance performers was really awesome and gives a royal feel. Rooms are basic but quiet good. Front office team is very supportive. Me and my family enjoyed a lot. It was comfortable and enjoyable holiday for all of us.
Room: Standard A/C Economy Room
Hotel Narayan Niwas Palace has replied on Mon Oct 07 13:50:14 IST 2019
Dear guest, thanks for the kind words. Looking forward to host you again.
Great option for business delegates
Nice place for business delegates. It will give you local rajasthani feeling in the interior and hospitality. Pool area was well maintained. Food was decent
Room: Standard A/C Economy Room
Hotel Narayan Niwas Palace has replied on Mon Oct 07 13:51:03 IST 2019
Dear guest, we are glad that you enjoyed the stay with us. Looking forward to host you again.
Wonderful location
It was a family trip in Jaisalmer and we choose this Hotel. Great hospitality, rooms were well maintained and clean. All of us enjoyed very much. Fort was at walking distance. Dining was also a great exp with fine interior and yum food.
Room: Standard A/C Economy Room
Hotel Narayan Niwas Palace has replied on Mon Oct 07 13:51:43 IST 2019
Dear guest, thanks for the feedback. Looking forward to host you again.
Q: How many types of rooms are available at Hotel Narayan Niwas Palace in Jaisalmer?
Q: Any options for booking on partner website?
You can explore Hotel Narayan Niwas Palace on our partner website www.goibibo.com
Q: What are the customer ratings for Hotel Narayan Niwas Palace?
Q: How far is Hotel Narayan Niwas Palace from the city center ?
Q: What are the Check-In and Check-Out times of Hotel Narayan Niwas Palace, Jaisalmer?
Indira Colony
Amar Sagar
Sam's Sand Dunes
Sadar Bazar
Ram Kund
Amar Sagar
CVS Colony
Ram Kund
Manak Chowk
Postal Colony
Sadar Bazar
Gandhi Nagar
Jai Narayan Vyas Colony
Manak Chowk
Sadar Bazar
Suthar Para
Manak Chowk
Manak Chowk
Manak Chowk
Sadar Bazar
Ram Kund
Postal Colony
Sam's Sand Dunes
Malka Pol
Postal Colony
Manak Chowk
Exotic place and excellent location
Umesh Mishra
Pretty place to stay at decent location. Ambiance of Hotel is very beautiful. Rooftop and courtyard is the main highlight of the Hotel. Views of the Golden City and Fort from rooftop were superb. In fact one can opt for a private dinning on rooftop. Courtyard area is very huge with seating arrangements. The night dinner arranged at the courtyard with folk dance performers was really awesome and gives a royal feel. Rooms are basic but quiet good. Front office team is very supportive. Me and my family enjoyed a lot. It was comfortable and enjoyable holiday for all of us.
Great location
Vinod Sharma
Stunning property. This is a truly friendly place to stay. The owners helped us with everything, we felt really cared for. If we needed a ride up to old to old Town or a relaxed drink at the fabulous roof terrace it was done within a minute. It was like a home away from home. The food is excellent, we had most of our meals at the Hotel. I highly recommend it. The rooms are spacious and very clean.
Good stay
Sushil Paliwaal
We were quite happy with our stay, The staffs were all very friendly and try to make sure we were happy at all time, we had a special request for our food at 1 am and they were happy to assist us, food, ambience, staffs, service and all were excellent. Extremely comfortable stay at affordable price.
Excellent stay
Sunil Thakur
It was a great experience staying in this Hotel, the Hotel was extraordinarily clean, the staff were ultimately polite and help full. The area was extremely convenient, I would like to recommend this Hotel for all those families, couples and those who are planning a stay in Jaisalmer.
Wonderful location
Sanjay Sikarwar
It was a family trip in Jaisalmer and we choose this Hotel. Great hospitality, rooms were well maintained and clean. All of us enjoyed very much. Fort was at walking distance. Dining was also a great exp with fine interior and yum food.
Good location, room size is good, friendly staff
AJAY VAGERIA
Had a good stay for 2 nights. It is the first star Hotel Narayan Niwas Palace in Jaisalmer- a little run down. Vegetarian food was average. However the staff and service was very good.
Stay was okay
gopal joshi
Property is beautiful only issue with warm water staff is very good owner of property is also concern with guest issue and was very caring
Good Stay
harsh patel
Food, service and location very friendly, room cleanliness good.
Service
Kapan Shah
There is no room service in Hotel, only two persons in Hotel. If you want anything waiting for it. There is not maintenance room and amities like so dirty swimming pool and bathroom.
Hotel Narayan Palace
navdeep johal
It was quiet on that day and have really good experience, you will get nice views from your room.
Prime location
Rajnish Uppal
Hotel was easy to locate. Rooms were spacious and well maintained. Food was yum.
Great option for business delegates
Nishant Singh
Nice place for business delegates. It will give you local rajasthani feeling in the interior and hospitality. Pool area was well maintained. Food was decent
Heritege stay feel
VISHNU CHAND GUPTA
Good Hotel Narayan Niwas Palace at prime location nearby Patwon kl Haveli. Mahal mandir local site seen. Heritage look. Good and comfortable stay.
Hotel Narayan
navdeep johal
It was a good experience good value for money
Sadar Bazar
Sadar Bazar
Sadar Bazar
Sadar Bazar
Sadar Bazar
Sadar Bazar
Sadar Bazar
Sadar Bazar
Sadar Bazar
Sadar Bazar
Sadar Bazar
Sadar Bazar
Sadar Bazar
Sadar Bazar
Sadar Bazar
Sam's Sand Dunes
Amar Sagar
Sam's Sand Dunes
Police Line
Ram Kund
Sam's Sand Dunes
CVS Colony
Sadar Bazar
Sam's Sand Dunes
Sam's Sand Dunes
Kolayat
Vishnu Colony
Pokhran
Pachpadra
Dheerpura
Ajeetgarh
Pachpadra
Barmer Magra
Fatehgarh
Police Line
Amar Sagar