Country Club Hotel Surat

Hotel staff was very good, room was nice, the ac was off a older model and swing was not working.

Very beautifully located just nest to famous mall of pune. Airport is just 5 min drive and viman nagar area is just next door. From reception to check out my experience was memorable and very professional and smooth. I loved the way hotel is managed. Mr krishna mohan kumar and mr bap i are

Not so good, it was for day stay. Rooms are so small, not good for a night stay.

Location is centre of the town. Good common gym and rooms are just okay. Needs little attention on hygiene part

Isse baakwash room aaj tak nhi mila, pehle paise pay kar diya means sab pa-gal hi samaj liya kabad jaisa room tha business sense nhi toh kyu business karte ho

Stay was good, we booked for 2 days and stayed for 1 day but we didn't get partial refund. Partial refund policy should be revised on our perspective.

Ac are worst, even remotes not available in room, punt phone also not available, room plaster is broken, wardrobe are not available as per desired, food is also not worthy. Make a mistake by taking room in hotel

Proper facility not available 1. Tissue role is not available 2. Ac is not working properly 3. An unusual smell was coming from the room.

Stay going good but nit manager behaviour is not good he is treating as suspicious way ; i don’t like. Hope next time no body got disrespect ore misbehaved by your nit staff

Stay was good. But no wifi on 2nd floor hotel room. Local back time television with no proper vision in room. Staff were good. Specially abishek.

The hotel is nice. But it lacked few things

No proper work ac & fan and office staff is also rude and not working not supported

Shower not working. Insects in room. Lift not working. No breakfast or any kind of food available. They dont pick up any call. There was no kind of hygiene in the hotel. Room lock was half broken. No safety at all.

No wifi, no water in bathroom, no hot water, no breakfast very old hotel worst hotel

ive experienced very poor service from the hotel.. no one is there to receive the call for food or any other service. worst bathroom ever seen, no proper water supply both drinking and bathing. food is so expensive without taste. Cup of a tea cost 65₹ which is not worth at all with the condition of room. wall colour are falling down on the bed and floor. worst experience.

I need charger in room but nobody help me.

Room interior is dull and smelling bad, not as looked in pictures

The quality of the Hotel is very bad, the breakfast and the rooms both were terrible.

Need improvement in service and food quality

Excellent people and good rooms apart from bathrooms