4 Star Hotels in Shanghai

Excellent base for Shanghai - business or pleasure

The executive floor had amazing views. Service was excellent on that floor. Great area as close to subway and shopping/restaurants. Would recommend.

Excellent location. It is best tourist place just 10 min away. Bund, Yu Garden & Shopping mall Raffle City are the best attraction just 5 min. While Location is perfect, the service needs to be improved. May be I was unlucky but Bathroom needs maintenance.

Average stay. Facilities were below average. Staff was cold not welcoming though cooperative. Vegetarian food choices are limited. Near to the railway station. WiFi speed was very low inside the room. Not recommended for business travel.

Overall a good experience while staying at Royal hotel. Rooms were spacious and very clean. Chef prepared for me an Indian curry on request. Staff was very courteous. Only one issue that their shuttle information was not available at airport shuttle stop. In spite of availability of Airport shuttle I had to pay unneccary taxi charges to reach the hotel from airport. Probably hotel Management will take this concern seriously

The rooms were o.k., although very old (carpet!) and rather worn down (and no non smoking rooms available). But basically kept very clean. It smells strongly from old smoke when you enter the lobby which is why we didn t feel like going to the restaurant which is right next to the reception. The staff is very unfriendly but will provide you with the requested information finally. Location of the hotel is very good, right next to people square and only about 15 minutes from this underground station. I am not sure I d go back there since I reckon it should be possible to get better value for that money in Shanghai.

Located at Line 2 Century Park Metro station, exit no. 4. Walking distance/also provide free shuttle to Shanghai New Intl. Expo Center. Near super market "CenturyMart" & 24 hrs Family Mart. Courteous English speaking guys at reception. Love to stay again.

Front desk agents are very rude. If you need directions or any type of assistance, they will not help you. Better off paying the same or a little more to enjoy your trip. I have read reviews about the poor guest service and thought ppl maybe harsh but experiencing it made it a reality that I would not want anyone else to encounter.

Great location, near to great shopping, walking to Madame Tussauds, near to all forms of transport, taxis always waiting outside, great historic feel to the hotel. Food is entirely Chinese and rooms offered to us were very small and of very old decoration. Bathrooms were pathetic.

Hotel is very good. Very good location, near to metro station and city centre. Room was very big and clean. This is good choice for travellers who want to discovery city. Staff was very kind and helpful. The room was very silence and with good view for Pudong.

Ideally located next to Nanjing Road, the happening place in Shanghai. Also near to metro station East Nanjing road. Helpful front desk people, particularly the concierges. Absolutely value for money.

The breakfast room is under construction. Therefore the service is less then normal. Rest is goods. I always like to stay at this hotel.

This hotel offers top quality services for a good price. Lobby, public areas and rooms are big, meticulous clean with excellent Safety & Security standards. The bathroom was clean, bright with all kind of toiletries, and the bed was superb with many kind of pillows to choose from. The location is not the best; however the hotel is just a 5 minutes by taxi of major shopping areas. This was not a major problem. There are several type of Restaurants that offer all types of cuisine; International, Italian, Japanese, Chinese, etc and food & beverages prices are comparable to other similar hotels, aligned with Shanghai standards. In general terms the staff have a good Customer Focus.....and WiFi is free and available everywhere.

Have been with my family for 3 days in the hotel. The hotel is well-maintained and well-furnished, good and lavish rooms. A beautiful view from the hotel. Location of the hotel is very convenient to travel to any place in a short time.

Worst air conditioning system. I was not able to sleep as it was quite hot as room temperature did not go below 28 degree. Advantage for business you are interested in purchasing hardware and electric spares. Wholesale cloth market is at walking distance. Near to East Nanjing Lu Metro station

Location is 2km away from yu garden but those who travel from metro usually its good for them cos metro station is very close from here just at the walking distance. Rooms here were clean, banks are near by so that you can get the money converted . Room service is quite slow

The room had no air conditioning and it was warm outside. They did give us a fan that helped. The beds were very hard. For the price we paid I think it was adequate accomodations. It was in a good area within walking distance to the Bund.

Very poor check in and guest service manager service no water Available at entrance always empty shuttle service poor not available but was mentioned on line incorrectly, no smile, need efficiency, polite staff

I like the hotel room, hotel equipments, room design, room have more space, room decoration, room layout, and the hotel location. I dont like hotel service isnt kind, hotel lobby is kanda least of space, room service is ok, breakfast sucks! This hotel is rated ok. Have bad side and good side.

Breakfast was unfortunately disappointing. There could have been more to offer. There was no variety of tea in the room, neither were there tea cups or mugs but glasses for softdrinks to use for tea. We booked two rooms and the reception allocated one room upon arrival. We had to prove with our confirmation that we had indeed booked two rooms.