Townhouse JLN Marg Formerly Ritz Residency

No water in washroom. Unhygienic and dirty room. Unpleasant smell in room. Not a good place. I immediately checked out without staying. All wrong pics present on internet.

it was a very bad experience with this. no toiletries were provided, no proper cleaning, bedding was not clean. wifi was not working inside the room. Staff was not approachable. all the time needs to go to the counter for any concerns.

When u enter in room terrible smell and 0% cleanliness washroom nd rooms are very dirty and ac was not working very tiny room overall my experience was very terrible I will not go again

Solid option for my trip. Room was tidy and comfortable for us. Staff was friendly and made us welcome.

Had a lovely stay here. Room was well organized and functional. Staff provided excellent service throughout time.

The people here are trained well. They helped me quickly and made sure my room was ready when I arrived.

Got way more than I expected for what I paid. Clean room, good service, and staff that really cares about guests.

Our kids felt really special staying here. Staff was kind to them and the place had everything families could want.

Ideal for a two person stay. My partner and I felt welcomed and the staff made sure we had everything we needed.

Had a good experience at this hotel. Room was well kept and functional. Staff was polite and answered all questions.

No Lift Facility in Hotel No Hot water Facility in the Room No toiletries Is Given No Water bottle given No laundry Service No Service Staff present AC is not working properly All around Dust and clothes are not well maintained Cleaness Not Maintened in Hotel Please Correct it I got a totally uncomfortable Stay for 4 Night Please Do Needful thank you

The service here is very efficient. My room was ready fast and staff quick. Everything moves smoothly which business travelers really need here.

Happy as a solo guest here. The atmosphere was friendly and I felt welcomed and safe throughout my entire visit.

Had everything I needed as a single traveler. The room was perfect and the service made my trip hassle free and enjoyable.

Traveled alone and this hotel made it wonderful. The staff were attentive and the atmosphere was perfect for a solo guest.

We felt safe staying here by ourselves. The security was good and the room had everything we needed for our stay.

We enjoyed every moment of our solo trip. The room service was quick and the bed was very comfortable for a good sleep.

We had a wonderful time staying here alone. The room was clean and the staff made us feel welcome from the start.

very pathetic hotel. not a single room is complete in any count. as basic as door locks are broken. I had to shift to 4 different rooms in 2 days span. but none of the rooms were complete any measures. there's no maintenance staff in the hotel. the complete hotel is run by 2-3 inexperienced young boys. MakeMyTrip need to physically inspect the hotels before allowing any bookings from their app. they're just publishing unrealistic photographs and good reviews for such hotels very pathetic hotel. not a single room is complete in any count. as basic as door locks are broken. I had to shift to 4 different rooms in 2 days span. but none of the rooms were complete any measures. there's no maintenance staff in the hotel. the complete hotel is run by 2-3 inexperienced young boys. MakeMyTrip need to physically inspect the hotels before allowing any bookings from their app. they're just publishing unrealistic photographs and good reviews for such hotels.

1. No towel 2. used waterbottle 3. Fan regulator was not working 4. AC remote not working 5. Very dirty bathroom. unhygenic 6. water basin tap was broken 7. water basin drain was chocked 8. cigarette holes on bedsheet 9. Bathroom smelling 10. unpleasant smell 11. dirty cabinets