THE ELEGANCE

I am writing to express my extreme disappointment with my recent stay at your hotel.I checked into the Elegance Hotel, Ludhiana, after a meeting, around 10:30 pm. Upon entering the room, I attempted to freshen up and take a bath, only to find that there was no water supply in the washroom. I called the reception, and the staff informed me that it would be available within 10-15 minutes. I waited, expecting the issue to be resolved, but when I returned after dinner, the water supply was still unavailable. I reiterated my request, mentioning my early check-out at 6:15 am, and was assured that it would be taken care of. However, the water supply was still not available at 5:30 am. Despite multiple requests, the hotel staff failed to provide a satisfactory solution, and I was eventually provided with only 2 buckets of water at 6:15 am. I was to manage with this limited water and proceeded to the railway station to catch my train. I am extremely disappointed with the lack of attention to guest needs and the overall service at your hotel. I will not be recommending your hotel to anyone and will avoid staying at Elegance Hotel, Ludhiana, in the future.

all good 🥰 but service is slow baki sab to bhot badiya and standard rooms

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Rooms are small but good ,neat and clean ,good food but car parking is not available.Staff is very supportive. Guests have to park their vehicle on the road.location is 5 km away from main city.

Property is at good location. behaviour of staff is polite and cooperative. rooms are good and clean.

i have a best experience for elegance hotel and best staff best room neat and clean and toilet is also clean allover my experience is great 🙌🏻

its neat and clean room. but before check in please on ac of room. overall good experience.