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- 3 Star Hotel in Surat
- Collection O Ichchhapor Hazira Formerly Hotel Swagat, Surat
Collection O Ichchhapor Hazira Formerly Hotel Swagat
About Property
Traveling anytime soon? Looking for a value for money accommodation? This charming property has everything required to make your ...Read moreAmenities
- Lounge
- Laundry Service
- Parking
- Room Service
- Air Conditioning
- Power Backup
- + More Amenities
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Very Good(33 RATINGS)
Bhatpore
14.0 km from city centre
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Check-in date
Check-out date
Rooms, Guests
Collection O Ichchhapor Hazira Formerly Hotel Swagat Location
Location rated 3.9 by guests
What guests said
Guests praised the property's excellent location in Hazira, Surat, highlighting its proximity to work areas. The clean, spacious rooms offered stunning views, adding to the overall satisfaction with the surroundings.
Property Rules at Collection O Ichchhapor Hazira Formerly Hotel Swagat
Check-in: 12 PM Check-out: 11 AM
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Smoking within the premises is not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
33 Ratings, 22 Reviews
Last 10 Customer Ratings (Latest First)
- 3
- 3
- 4
- 5
- 2
- 4
- 1
- 5
- 2
- 2
Reviews Summary
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Guests appreciate the spacious rooms and friendly staff at this property, highlighting its good location near the highway and value for money. However, there are concerns about cleanliness, with repeated issues regarding bathroom hygiene and poor housekeeping. Some mentioned that it may not be suitable for family stays, and amenities like Wi-Fi and hot water were lacking.
Sort by:
Latest first
3.0
Something is better than Nothing
ramkumar p.solo
Need to maintain good housekeeping. nice stay. not recommended for family. Located near the highway.
Room: Classic
3.0
bad experience in cleani
jaimeen d.group
The room size is very good. While the check in the room i had a bad experience in cleaning the bathroom is so dirty n ugly....
Room: Classic
2.0
Poor Stay
akashdip s.
Housekeeping is poor,room locks are broken, bathrooms are not cleaned,mattress and pillows look dirty.
Room: Classic
4.0
Good Stay
Good staff and good room and behaviour stop is very good
Room: Classic
5.0
Excellent Stay
family
The stay felt seamless and refreshing. Everything was easy, relaxed, and thoughtfully maintained from start to finish.
Room: Classic
3.0
No food available at hotel
syed n.solo
Food was brought from outside and there was no hygiene. And all order even tea closes at 7pm
Room: Classic (2X)
Collection O Ichchhapor Hazira Formerly Hotel Swagat has replied on Tue Dec 15 03:00:24 IST 2020
Hi syed nadim haider rizvi! we never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, james!
3.0
I didn't get complimentary bf at the Hotel, Thay denied for it
pankaj s.couple
Rooms were not comfortable at all, cleanliness wasn't as expected, not as per the oyo.
Room: Classic (2X)
Collection O Ichchhapor Hazira Formerly Hotel Swagat has replied on Sat Jan 11 17:42:48 IST 2020
Hey Pankaj, we are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Sheetal!
4.0
Good service and quality
manthan m.couple
Value for money. Good quality of services.
Room: Classic (2X)
Collection O Ichchhapor Hazira Formerly Hotel Swagat has replied on Wed Jan 08 12:09:16 IST 2020
Hi Manthan, that is what we love to hear from our valued guest. Give us another opportunity to delight you again with our services soon. Wish you a wonderful day. Regards, Suresh!
5.0
Awesome place
mahesh k.group
Veryy good Hotel, nice big room, friendly staff and awesome view
Room: Classic (2X)
Collection O Ichchhapor Hazira Formerly Hotel Swagat has replied on Wed Jan 01 07:39:46 IST 2020
Thanks for sharing your amazing feedback, Mahesh Khairnar! Do give us more chances to delight you in the future as well. Regards, Navneet
3.0
Hotel stay
rakesh p.family
So nice, enjoy full, no any kind problem.
Room: SPOT ON
Collection O Ichchhapor Hazira Formerly Hotel Swagat has replied on Tue Oct 22 21:54:56 IST 2019
Sorry for the discommode, Rakesh! We understand that we were not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Amit
5.0
Good location
kamlesh b.couple
Very good service provided by hotel.
Room: SPOT ON
Collection O Ichchhapor Hazira Formerly Hotel Swagat has replied on Sun Sep 29 07:18:51 IST 2019
Glad to See that you have rated us positively, Kamlesh Bhi! We will keep delighting our guests and promise to keep service standards high whenever you stay next with us. Regards, Vishal
5.0
sanjay s.business
Location is good rooms are clean and big with all facilities
Room: SPOT ON
Collection O Ichchhapor Hazira Formerly Hotel Swagat has replied on Mon Aug 12 06:45:22 IST 2019
Thank you for the appreciation, Sanjay Sharma! Hoping to enhance your experience whenever you revisit us. Have a fantastic day further:) Regards, Swarna.
5.0
Excellent Stay
sanjay s.business
Clean and safe Hotel for business traveler
Room: SPOT ON
Collection O Ichchhapor Hazira Formerly Hotel Swagat has replied on Mon Aug 12 06:45:22 IST 2019
Hi, Sanjay Sharma! Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Pravin
5.0
Very very good
sanjay s.business
Pleasant stay cooperative staffs nice view from room
Room: SPOT ON
Collection O Ichchhapor Hazira Formerly Hotel Swagat has replied on Wed Aug 07 06:44:27 IST 2019
Thanks for such a lovely review and wonderful rating, Sanjay Sharma! We will always strive to keep up with your expectations in future. Give us another chance to host you soon) regards, Rachit
2.0
No waiter service
manilal p.business
No wifi. No hot water was available.
Room: SPOT ON
Collection O Ichchhapor Hazira Formerly Hotel Swagat has replied on Mon Aug 05 14:55:50 IST 2019
Hi, Manilal! We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this doesn't happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future. Regards, Rachit.
4.0
Nice stay
jagannadham.group
Good for those who are coming for work in Hazira
Room: SPOT ON
Collection O Ichchhapor Hazira Formerly Hotel Swagat has replied on Fri Aug 16 21:25:56 IST 2019
Thank you for your sweet words, Jagannadham! We hope to give you a consistent service every time. Regards, Rachit
5.0
Nice room, good location, good service
dipak.family
I am very happy because good food.
Room: SPOT ON
Collection O Ichchhapor Hazira Formerly Hotel Swagat has replied on Tue Jul 30 06:47:57 IST 2019
Thanks for taking out your valuable time to rate us, Dipak Ruia! We will work even hard to make your stay memorable one whenver you revisit us. Have a nice day! Regards, Pravin.
4.0
Good enough
ravindra.business
Nice clean spacious room and good service and behaviour of staff
Room: SPOT ON
Collection O Ichchhapor Hazira Formerly Hotel Swagat has replied on Mon Aug 05 14:39:37 IST 2019
Thank you for the appreciation, Ravindra! We hope to give you a consistent service every time. Regards, Rahul
3.0
ritesh b.
business
businessGood location in Hazira, Surat, Gujarat.
Room: SPOT ON
Collection O Ichchhapor Hazira Formerly Hotel Swagat has replied on Thu Aug 01 21:12:06 IST 2019
Hey Ritesh, we re extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Sagar
5.0
Excellent Stay
vaghela m.group
Nice hotel. Best services, best suggestion.
Room: SPOT ON
Collection O Ichchhapor Hazira Formerly Hotel Swagat has replied on Mon Jul 29 07:17:25 IST 2019
Thanks for sharing your valuable feedback vaghela Mahesh! Hoping to make your next stay more fascinating to your further visits. Have a wonderful day! Regards, Swarna.
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