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Hotel O Kanchan Residency

Name: Hotel O Kanchan Residency
Address: Plot no-01,Dampier Nagar , Junction Road, Mathura, Shauk Adda, Mathura, Mathura, 281001, IN
Rating: 3

About Property

Enjoy an unforgettable experience in Capital O 2594 Hotel Kanchan Residency in Mathura, along with all essential amenities and services.
More

Food and Dining
Location & Surroundings

Amenities

Amenities rated 3.1 by guests

Parking
Air Conditioning
Power Backup
Housekeeping
Room Service
Free Wi-Fi
+ More Amenities

Mobile Number

+91

Food and Dining

Capital O 2594 Hotel Kanchan Residency is equipped with an in-house restaurant that serves multi-cuisine to their guests. Guests can choose from an elaborate menu of food from around the world.

Basera Restaurant & Hotel, located at a distance of 3.0 km, Serves Indian food to their guests. Shankar Mithai Wala, which is only 1.4 km away from the property, offers delectable Indian dishes.Only 4.2 km from the hotel is Pizza Hut which serves Pizza.

Location & Surroundings

Capital O 2594 Hotel Kanchan Residency is situated near Bhuteshwar temple, which is only 2.1 km from the hotel.

Property Highlights

Resorts also offer high-speed free internet for the convenience of the guests.
The property is equipped with power backup in case of power outages.
If there is a medical emergency, a doctor on call is accessible.
To ensure the Safety & Hygiene of the guest's resort has installed sanitisers, staff hygiene, and contactless room service.
The resort has CCTV surveillance, safety protocols, and luggage storage.
Guests staying at this hotel may take advantage of complimentary parking.
The property offers Deluxe and Classic rooms with fully A/C spacious double beds for two persons and modern fixtures that ensure guests enjoy a comfortable stay.
Each room has essential amenities like Wi-Fi, TV, western Toilet Seat, Ceiling fan, flooring, seating area, shaving mirror, centre table, and work desk.
The resort also offers housekeeping and room services.
The rooms are equipped with inverter backup.

Room details and Amenities

The property offers Deluxe and Classic rooms with fully A/C spacious double beds for two persons and modern fixtures that ensure guests enjoy a comfortable stay.
Each room has essential amenities like Wi-Fi, TV, western Toilet Seat, Ceiling fan, flooring, seating area, shaving mirror, centre table, and work desk.
The resort also offers housekeeping and room services.
The rooms are equipped with inverter backup.

Activities & Nearby Attractions

The guest's staying at this hotel may visit Gita Mandir, which is only 990 m away from the stay. The traditional Hindu style of temple architecture.
Located 2.1 km away is the Bhuteshwar Temple. Hindu temple dedicated to Lord shiva featuring a pink shikhara & vibrant statuary.
Giriraj temple, which is just 2.7 km away from the property.

How to Reach the Property

Mathura Cantt is located at a distance of 0.8 km from the hotel. Capital O 2594 Hotel Kanchan Residency is approximately 0.9 km from the New Bus stand.The railway station is 1.8 km from the stay.

Add dates to check availability

3.0

Good(86 RATINGS)

Dampier Nagar

2.6 km drive to Sri Krishna Janmabhoomi

Change Dates and Guest(s)

Check-in: 12 PM | Check-out: 11 AM

Check-in date

Check-out date

Rooms, Guests

Hotel O Kanchan Residency Location

location icon Location rated 3.0 by guests

Property Rules at Hotel O Kanchan Residency

Check-in: 12 PM Check-out: 11 AM

Unmarried couples allowed
Local ids not allowed
Primary Guest should be atleast 18 years of age.
Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
Pets are not allowed
Smoking within the premises is not allowed

Must Read Rules
Guest Profile
ID Proof Related

User Rating & Reviews

everyone
couple
family
group
solo
business

3.0

Good

86 Ratings, 51 Reviews

excellent

19%

very good

28%

average

20%

poor

10%

bad

23%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location3.0
Cleanliness3.1
Room3.0
Food2.8
Hospitality3.2
Value For Money3.3

We are using generative AI to show you summarised user review

Reviews Summary

The property offers decent air-conditioned rooms and has a good location near the railway station, making it convenient for travelers. While some guests appreciated the cooperative staff and food service, many pointed out issues like unclean rooms, bad odors, and lack of basic amenities such as towels and functioning intercoms. Maintenance complaints are common, particularly about cleanliness and room conditions. Overall, guests found the experience mixed with notable areas needing significant improvement.

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Latest first

1.0

Very bad hotel

pankaj.family

Bed room is not good smel is thre and tv is not there and towel not given wifi is not available

Travel Month: Aug 2022

Room: Deluxe

3.0

Kanchan residency

pramod.

solo

The hotel was fine but staff was very illiterate and non cooperative

Travel Month: May 2022

Room: Deluxe

4.0

Budget stay

gaurav m.family

Staff was very good, clean room. Near railway station

Travel Month: Apr 2022

Room: Classic (2X)

3.0

Good to stay, staff were good but ac and tv were not working

bijay s.family

Overall good but ac n tv were not working

Travel Month: Oct 2019

Room: Classic (2X)

Hotel O Kanchan Residency has replied on Mon Oct 21 00:10:38 IST 2019

We are sorry for the trouble, Bijay! We've marked a note for the experience you had with us and we'll put in our best efforts to enhance your experience with us. Wish you a great day ahead :) Regards, Sagar.

4.0

House keeping and reception staff is not good. Early check in and twins bed was not by hotel

abhishek.family

House keeping not reception staff is not good. As per request at time of booking early check-in and twins bed was not allowed by hotel.

Travel Month: Oct 2019

Room: Classic (2X)

Hotel O Kanchan Residency has replied on Mon Oct 14 18:58:34 IST 2019

Hi, Abhishek! Thank you so much for the positive rating. It seems that you aren't completely satisfied with our services, we've highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Rachit

2.0

Unwashed bed sheets, pillow, utensils. All with very bad odour

vishal.family

Only good thing was the air conditioned room. Apart from that. Bad

Travel Month: Jun 2019

Room: Classic Room

Hotel O Kanchan Residency has replied on Sat Jun 15 20:37:30 IST 2019

Hey Vishal, we re extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Sagar

4.0

Good Stay

darshan r.group

Good Hotel in budget, staff is very cooperative, nice location

Travel Month: May 2019

Room: Classic Room

Hotel O Kanchan Residency has replied on Fri Jun 07 01:33:22 IST 2019

Dear Guest, Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead.

4.0

Osam

jasmine j. loyalty-icon

family

It's to good for staying here. I LL prefer to stay

Travel Month: May 2019

Room: Classic Room

Hotel O Kanchan Residency has replied on Thu Jun 06 15:04:52 IST 2019

Dear guest, thank you so much for the amazing feedback. We'll put in our efforts to provide consistent service every time.

4.0

Good Stay

priyanka s.couple

This hotel morning timing is very bad check-in of 12 Pm.

Travel Month: May 2019

Room: Classic Room

Hotel O Kanchan Residency has replied on Thu Jun 06 14:46:33 IST 2019

Thank you for sharing your feedback! We aim towards providing our guests with a memorable experience with a comfortable stay with us at a reasonable price. Hoping to enhance your experience with us.

1.0

Experience very poor

nishant n.couple

Bed sheet not clean, room not spacious, towel not available, charged breakfast

Travel Month: May 2019

Room: Classic Room

Hotel O Kanchan Residency has replied on Thu Jun 13 09:34:37 IST 2019

Sorry for the hassle you faced, we've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future.

5.0

Excellent Stay

jagrutiben v.family

Very nice location and good Hotel.

Travel Month: May 2019

Room: Classic Room

Hotel O Kanchan Residency has replied on Fri May 24 09:46:14 IST 2019

Heartfelt gratitude for sharing this! This brings more responsibilities on our shoulder to ensure your future visit is nothing less than amazing. Keep this love coming and we look forward to be your host soon.

5.0

Food and service

kumaresh p.family

We are very much satisfied about food service, room service and behaviour of the staff.

Travel Month: May 2019

Room: Classic Room

Hotel O Kanchan Residency has replied on Fri May 10 10:25:13 IST 2019

Hey KUMARESH pal, we shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Hemant

5.0

Good experience

ravindra.couple

Nice experience good location not far from bus Station and railway Station. Convenient transportation.

Travel Month: May 2019

Room: Classic Room

Hotel O Kanchan Residency has replied on Fri May 10 10:25:13 IST 2019

We do appreciate your feedback with us, Ravindra Pratap! Glad to know that you loved our services and we would love to be your host again soon) regards, Amit

1.0

Horrible

chander s.group

There was no cleanliness in room bathroom was in pathetic condition when asked to clean they keep saying 10 mins room service was bad phone was not working.

Travel Month: May 2019

Room: Classic Room

Hotel O Kanchan Residency has replied on Fri May 10 20:37:02 IST 2019

Hi, Guest. We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this does n to happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future.

1.0

Third class service very poor, bad room

vikram s.couple

Room not properly clean, washroom ventilation not working, intercom not in room.

Travel Month: Apr 2019 (3-Night Stay)

Room: Classic Room

Hotel O Kanchan Residency has replied on Tue May 07 11:19:13 IST 2019

Apologies for the inconvenience caused, Vikram! We are really disheartened to hear such kind of experience and can feel how one could feel after this issue. Rest assured, we ve shared this feedback to our team so that corrective action can be taken soon to serve better. Regards, Jamil

1.0

OYO 2594 Hotel Kanchan Residency stay

rudraksh p.group

Pathetic hotel. Worst service ever seen in any hotel. Room was tiny. Unclean toilet. Exhaust not working. TV not recharge. Complaint many times but the staff is non cooperative.

Travel Month: Apr 2019 (4-Night Stay)

Room: Classic Room

Hotel O Kanchan Residency has replied on Tue May 07 11:19:13 IST 2019

Apologies for the inconvenience caused, Rudraksh! We are really disheartened to hear such kind of experience and can feel how one could feel after this issue. Rest assured, we ve shared this feedback to our team so that corrective action can be taken soon to serve better. Regards, Jamil

1.0

Very bad

ganesh c.family

The Hotel was not maintained, room service was terrible, dirty sheets, no proper cleaning. It could have been better if they would have been maintaining it.

Travel Month: Apr 2019

Room: Classic Room

Hotel O Kanchan Residency has replied on Fri May 10 20:37:03 IST 2019

Dear Guest, we sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay is amazing.

3.0

Average Stay

mahadev g.couple

Old property not so clean and good service

Travel Month: Apr 2019

Room: Classic Room

Hotel O Kanchan Residency has replied on Fri May 10 20:37:04 IST 2019

Dear guest, Sorry for the trouble you faced. We've duly noted your feedback and ensure you an amazing stay next time. Have a nice day ahead.

4.0

Nice Hotel and good behavior staff member. But morning Bath soap and cream is third quality. Please provide better soaps and creams

anand s.solo

Nice Hotel staff member behavior is ok. But morning soap and cream is third quality product. So please provide better soap and cream

Travel Month: Apr 2019

Room: Classic Room

Hotel O Kanchan Residency has replied on Thu May 09 19:44:18 IST 2019

Thank you so much for the positive rating. Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future.

2.0

Poor Stay

urmish s.business

Night staff behavior was very irresponsible and lazy. Bathroom was not maintained.

Travel Month: Apr 2019

Room: Classic Room

Hotel O Kanchan Residency has replied on Thu Apr 11 16:33:50 IST 2019

Hi, Urmish! We sincerely apologise for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Pravin