Comfort Inn Lakhimpur

Comfort Inn Lakhimpur

Dear Akshaya Mani Debvanshi, Thank you for sharing your detailed feedback. I am truly sorry your experience was disappointing and that we failed to meet your expectations. Please accept our sincerest apologies for the many issues encountered. We are taking immediate action on all your concerns: Staff Response/TV: The slow staff response and non-working TV are unacceptable. We are retraining our team and ensuring daily checks of all equipment and amenities. Breakfast/Food: The breakfast delays (which caused you to be late for work) and the poor food quality represent a major operational failure. We have begun a menu review and are implementing new procedures to ensure timely service during peak hours. Cleanliness: We apologize for the unclean washroom. We are immediately raising our housekeeping standards and implementing new double-check protocols. We understand we let you down. We hope you will give us another chance in the future to show you the true quality of our service. Team, Front Office, Hotel Comfort Inn.

Comfort Inn Lakhimpur has replied on Fri Oct 03 17:41:20 IST 2025

Dear Vikas Yadav, Thank you so much for taking the time to share your wonderful feedback! We are absolutely thrilled to hear that you had a very good experience overall. It means a lot to us that you highlighted the polite and welcoming behavior of our staff and the cleanliness of your room. Providing a comfortable and welcoming environment is always our top priority, and your kind words truly motivate our entire team. We are delighted that you consider us a hotel "worth visiting next time." We also appreciate your honest feedback regarding the cost of the stay and the price of our food. We regularly review our pricing to ensure we are offering the best possible value while maintaining high standards of quality and service. We'll certainly take your comments into consideration as we finalize our packages and menu offerings. We look forward to welcoming you back to the Hotel Comfort Inn on your next visit! Sincerely, Team, Front Office, Hotel Comfort Inn.

Comfort Inn Lakhimpur has replied on Fri Oct 03 17:54:16 IST 2025

Dear Shishir Kant, Thank you for bringing these serious issues to our attention. I am profoundly sorry that your stay was unsatisfactory, and that you experienced such poor service and quality. The problems you described are unacceptable. We have initiated immediate action based on your feedback: Food Quality: Our Head Chef is completely overhauling kitchen operations for immediate, dramatic improvement in dining standards. Cleanliness and Smell: Our teams are conducting an extensive deep clean and inspection to immediately eliminate the source of the dumpness smell and address poor housekeeping. Staff Courtesy: We are implementing mandatory refresher training for all staff focused on respect and professional etiquette. We sincerely regret that these failures made your stay so uncomfortable. We hope to have an opportunity to regain your trust in the future. Team, Front Office, Hotel Comfort Inn.

Comfort Inn Lakhimpur has replied on Fri May 16 16:43:22 IST 2025

Dear Mr Ankita Mishra, We’re very sorry to hear about your disappointing experience. Your concerns regarding room safety, maintenance, and service are serious and will be addressed immediately. Thank you for your valuable feedback.

Comfort Inn Lakhimpur has replied on Tue Jan 21 16:19:19 IST 2025

Dear Mr Berjis Ginwalla ,Thank you for your feedback. We're glad you found the staff cooperative, especially the F&B manager. We apologize for the cleanliness issues you've mentioned and will take immediate steps to improve in this area.

Comfort Inn Lakhimpur has replied on Tue Feb 25 15:12:44 IST 2025

Dear Miss. Jyoti Singh, Thank you for your feedback and the 4/5 rating! We appreciate your input and will continue working to enhance your experience for an even better stay next time.

Comfort Inn Lakhimpur has replied on Wed Nov 20 17:28:32 IST 2024

Dear Mr Devendra Mr Utkarsh Tripath ,Thank you for your feedback! We're glad you had a great experience with our cleanliness, amenities, and staff. We hope to welcome you again soon"

Comfort Inn Lakhimpur has replied on Wed Aug 28 11:01:17 IST 2024

Dear Mr Sunil Gupta, Thank you so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We're using your feedback to make some important changes

Comfort Inn Lakhimpur has replied on Mon Aug 12 15:14:24 IST 2024

Dear Mr Saurabh Srivastava, We appreciate your efforts to communicate your suggestions through writing a review; however it seems you were not satisfied with some of our services. We will surely take your suggestions into consideration for better services in future and will seek to serve you again in a more comfortable environment.

Comfort Inn Lakhimpur has replied on Mon Aug 12 15:15:16 IST 2024

Dear Mr Saurabh Panwar, Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to know that you enjoyed your accommodations, as well as the services. Our Hotel aims to provide a truly unique experience, We are incredibly grateful that you took the time out to leave us this note. Our Hotel values customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We ok forward to serving you again.

Comfort Inn Lakhimpur has replied on Mon Aug 12 15:15:41 IST 2024

Dear Mr Aslam Raza,It is amazing to be able to deliver such an exceptional level of service to such a valued guest as yourself.We hope you will choose our property again to create more amazing memories whenever your trip will bring you back to our city .

Comfort Inn Lakhimpur has replied on Mon Aug 12 15:16:32 IST 2024

Dear MrGaurav Singh. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.

Comfort Inn Lakhimpur has replied on Mon Mar 17 16:49:30 IST 2025

Dear Mr. Tejinder Pal Singh Khurmi ,We apologize for the inconvenience caused by the room arrangement. Your feedback is valuable, and we'll make sure to avoid such issues in the future.

Comfort Inn Lakhimpur has replied on Mon Aug 12 15:18:03 IST 2024

Dear Mr Abhishek Verma,It is amazing to be able to deliver such an exceptional level of service to such a valued guest as yourself.We hope you will choose our property again to create more amazing memories whenever your trip will bring you back to our city .

Comfort Inn Lakhimpur has replied on Mon Aug 12 15:21:01 IST 2024

Dear Mr Ashish Kashyap, Perhaps it was very unfortunate what happened with your And I think your expectations are too high with five star facilities by just paying 5 or 6 hundreds of rupees. There are many guests who have rated very high for the same star facilities and amenities for a mere amount. Anyway, we presume Guests are always right. Sorry for the inconvenience caused.

Comfort Inn Lakhimpur has replied on Mon Aug 12 15:21:32 IST 2024

Dear Miss shikha sharma, Thank you very much for your valuable feedback & warm words of appreciation towards our services, which means a lot and encourages each team member to excel.Looking forward to your next visit soon.

Comfort Inn Lakhimpur has replied on Mon Aug 12 15:21:59 IST 2024

Dear Mr durgesh singh, thank you for reviewing us online.My team and I would like to thank you for your positive comments. This will further motivate myself and my team to perform and deliver consistently It is our great pleasure to know that you have enjoyed your recent stay with us

Comfort Inn Lakhimpur has replied on Mon Nov 06 19:11:58 IST 2023

Dear SIR, Namaskar ! Greetings From Hotel Comfort Inn, lakhimpur ! On the outset, I would like to thank you for sharing your constructive feedback with us. Whilst I sincerely apologies for the inconvenience caused to you, may I also take this as an opportunity to request you to view this incident in isolation. As I write to you, I am discussing the concern raised by you with my respective team members and would like to assure you that immediate corrective action will be taken. I do hope you would be kind enough to give us another opportunity whereby we would like to display our hospitality at its best and win your confidence over again. Myself and my team look forward in welcoming you back, hopefully in a not too distant future. Kind Regards, Team Comfort Inn

Comfort Inn Lakhimpur has replied on Mon Nov 06 19:16:22 IST 2023

Dear SIR, Namaskar ! Greetings From Hotel Comfort Inn, lakhimpur ! On the outset, I would like to thank you for sharing your constructive feedback with us. Whilst I sincerely apologies for the inconvenience caused to you, may I also take this as an opportunity to request you to view this incident in isolation. As I write to you, I am discussing the concern raised by you with my respective team members and would like to assure you that immediate corrective action will be taken. I do hope you would be kind enough to give us another opportunity whereby we would like to display our hospitality at its best and win your confidence over again. Myself and my team look forward in welcoming you back, hopefully in a not too distant future. Kind Regards, Team Comfort Inn

Comfort Inn Lakhimpur has replied on Mon Nov 06 19:09:31 IST 2023

Dear Sir, It has been wonderful welcoming you at the hotel and learning that you enjoyed our hotel, the destination and heartfelt, sincere and genuine service is the best possible motivation we could have hoped for. I do thank you very much for your visit and do wish you many more countless travel experiences and long lasting memories. Hopefully we will have the opportunity in welcoming you back some time in the near future. Sincerely Team Comfort inn