5 Star Hotels in Brussels

Food quality was not up to expectations. A burger worth 22 euro at a Sofitel facility is expected to be something i will remember and not something that I would try to forget. My sink was clogged, resulting in water accumulation and dirt. I would expect this to be detected during the cleaning of the room One of the hangers was broken, with a nail sticking out of it. I put it separately from the others, hoping that it would be detected and removed. I am wondering if this happened. however, it was something that would have easily being picked up, should that be part of the checklist that is used for room cleaning. I checked in the hotel at 5:30am due to a late flight, even though my reservation was from the previous day. I slept for 2 hrs and left at 9:30am for a conference. When i returned back at 6pm, i noticed that my room was not visited by housekeeping. I am not sure if the cause of this was the failure of the process (my room was thought to be empty because I arrived late) or a one time mistake. This is for the hotel to investigate. Overall I had a pleasant experience irrespective of the above. My room was well equipped, linens were clean. Thank you for giving me the opportunity to express these comments.

The room was great, great location and breakfast was good too. Good service and hotel staff was helpful. You feel secure in the environment and cleanliness at the hotel was well maintained. Do recommend this hotel

Great hotel, super friendly staff. i enjoyed my 3 nights there. will definitely come back on my next visit to Brussels

We stayed in the Deluxe room. It's a beautiful room, quiet and has a spacious bathroom with a bathtub. The hot vs cold water battle in the shower is rarely won by the guest, however. The staff are friendly and helpful. The location is fantastic. The experience overall isn't mind-blowing but it was definitely a very good one.

The hotel has a brilliant location which is just 10 minutes walk from the grand palace. It is not difficult to find the hotel if you are using Maps as it is on the main road and pretty much a famous hotel in the area. People like Stephan Hawkings have stayed here. It is definitely worth a stay here.

I really enjoyed my stay - great staff.

Hotel was very centrally located and perfect for a tourist. Everything was short walking distance. Rooms too very spacious and decently appointed. Like a Marriott . Breakfast spread could improve as it was very standard with no changes over the 3 nights we stayed there. However the omlet chef needs a lesson in manners and how to speak to guests.

During our stay the road in front of the hotel is under construction.