5 Star Hotels in Brussels

Food quality was not up to expectations. A burger worth 22 euro at a Sofitel facility is expected to be something i will remember and not something that I would try to forget. My sink was clogged, resulting in water accumulation and dirt. I would expect this to be detected during the cleaning of the room One of the hangers was broken, with a nail sticking out of it. I put it separately from the others, hoping that it would be detected and removed. I am wondering if this happened. however, it was something that would have easily being picked up, should that be part of the checklist that is used for room cleaning. I checked in the hotel at 5:30am due to a late flight, even though my reservation was from the previous day. I slept for 2 hrs and left at 9:30am for a conference. When i returned back at 6pm, i noticed that my room was not visited by housekeeping. I am not sure if the cause of this was the failure of the process (my room was thought to be empty because I arrived late) or a one time mistake. This is for the hotel to investigate. Overall I had a pleasant experience irrespective of the above. My room was well equipped, linens were clean. Thank you for giving me the opportunity to express these comments.

The location is perfect with major attractions merely a walk away and the staff is very polite, helpful and friendly. The rooms are very spacious and extremely clean. There were minor logistical issues which the staff very helpfully resolved. Great experience!

Great hotel, super friendly staff. i enjoyed my 3 nights there. will definitely come back on my next visit to Brussels

I really enjoyed my stay - great staff.

During our stay the road in front of the hotel is under construction.

We stayed in the Deluxe room. It's a beautiful room, quiet and has a spacious bathroom with a bathtub. The hot vs cold water battle in the shower is rarely won by the guest, however. The staff are friendly and helpful. The location is fantastic. The experience overall isn't mind-blowing but it was definitely a very good one.

All in all a very nice hotel in a good central location, 2mins walk from the under ground, 15mins walk from Grand Place and 15mins walk from Av, Louise. Just one slight niggle, there is no tea or coffee facilities in the rooms and it was 4.50 euro's for a small cup. There was free tea and coffee on Sunday morning in reception.