One Way
Fare Type:
  • Regular
  • Armed ForcesNEW
    Armed Forces Fare

    Applicable for serving and retired personnel of Armed Forces and Paramilitary Forces, their recognised dependants like spouses and children, and war widows. It is mandatory to show a valid ID or dependant card at the airport, without which boarding might be denied.

  • Student
    Student Fare

    Only students above 12 years of age are eligible for special fares and/or additional baggage allowances. Carrying valid student ID cards and student visas (where applicable) is mandatory, else the passenger may be denied boarding or asked to pay for extra baggage.

  • Senior Citizen
    Senior Citizen Fare

    Only senior citizens above the age of 60 years can avail this special fare. It is mandatory to produce proof of Date of Birth at the airport, without which prevailing fares will be charged.

  • Double Seat
    Fly Safer with Double Seat

    Step up physical distancing by booking two or three adjacent seats for one traveller. Opt from ‘Double/ Entire Row’ by Indigo or ‘GoMore’ service by GoAir - available only for domestic one-way economy class bookings.

Popular Filters

One Way Price

₹ 20,611 ₹ 46,000

Duration

13 h 15 m 24 h 30 m

Stops From Mumbai

Departure From Mumbai

Before
6 AM

₹ 20,611

6 AM to 12 PM

₹ 28,773

12 PM to 6 PM

₹ 22,548

After
6 PM

₹ 33,364

Arrival at Surabaya

6 AM to 12 PM

₹ 22,548

12 PM to 6 PM

₹ 20,611

After
6 PM

₹ 30,005

Alliances & Airlines

Oneworld

(5)

SkyTeam

(4)

Star Alliance

(14)

+ 2 more

Layover Airports

+ 3 more

Layover Duration

4 h 20 m 16 h 30 m

Mumbai to Surabaya Japan Airlines

Lowest fare from Mumbai to Surabaya on 27 Aug - ₹20393


Cheap International Mumbai to Surabaya Japan Airlines air tickets at MakeMyTrip India. Best Deals at Lowest fares guaranteed on flights from Mumbai to Surabaya by Japan Airlines International Travel. Check Japan Airlines booking, International Flight number, Flight status, Schedules online from Mumbai to Surabaya.Also book Surabaya to Mumbai Japan Airlines flights tickets online.Avail Zero Cancellation for flight bookings.
Sorted By:
Departure
Duration
Arrival
Price
Thai Lion Air

₹ 20,611

Get Rs. 1300 discount using MMTDEALS OR Get Upto 5000 OFF using HDFC Credit cards using HDFCSPC/HDFCCC

Mumbai to Surabaya , 27 Aug

Thai Lion Air SL | 219

00:10

Wed, 27 Aug 25

Terminal T2

Mumbai, India

04 h 20 m

06:00

Wed, 27 Aug 25

Terminal T1

Don Mueang Intl-Bangkok, Thailand

BAGGAGE : CHECK INCABIN

Information not available

Thai Lion Air SL | 268

11:20

Wed, 27 Aug 25

Terminal T1

Don Mueang Intl-Bangkok, Thailand

04 h

15:20

Wed, 27 Aug 25

Terminal T2

Surabaya, Indonesia

BAGGAGE : CHECK INCABIN

Information not available

FARES
Cabin bagCheck-inCancellationDate Change

Fare Option 1

Fare offered by airline.

7 Kgs
0 Kg
Non-refundable fare
Not allowed

₹ 20,611

Malaysia Airlines

₹ 22,548

Get Rs. 1300 discount using MMTDEALS OR Get Upto 5000 OFF using HDFC Credit cards using HDFCSPC/HDFCCC

Mumbai to Surabaya , 27 Aug

Malaysia Airlines MH | 175

13:15

Wed, 27 Aug 25

Terminal T2

Mumbai, India

05 h 30 m

21:15

Wed, 27 Aug 25

Terminal T1

Kuala Lumpur, Malaysia

BAGGAGE : CHECK INCABIN

Information not available

Malaysia Airlines MH | 871

07:25

Thu, 28 Aug 25

Terminal T1

Kuala Lumpur, Malaysia

02 h 45 m

09:10

Thu, 28 Aug 25

Terminal T2

Surabaya, Indonesia

BAGGAGE : CHECK INCABIN

Information not available

FARES
Cabin bagCheck-inCancellationDate ChangeSeatMeal

Basic

Fare offered by airline.

7 Kgs
25 Kgs
Cancellation Fee starting
₹ 5,000
Date Change Fee starting
₹ 2,500
Free seats available
Get complimentary meals

₹ 22,548

Flex

Fare offered by airline.

7 Kgs
35 Kgs
No airline cancellation fee
Free date change allowed
Free seats available
Get complimentary meals

₹ 25,756

Air India, Singapore Airlines

₹ 28,773

Get Rs. 1300 discount using MMTDEALS OR Get Upto 5000 OFF using HDFC Credit cards using HDFCSPC/HDFCCC

Mumbai to Surabaya , 27 Aug

Air India AI | 2107

10:05

Wed, 27 Aug 25

Terminal T2

Mumbai, India

05 h 55 m

18:30

Wed, 27 Aug 25

Terminal T2

Singapore, Singapore

BAGGAGE : CHECK INCABIN

Information not available

Singapore Airlines SQ | 922

07:50

Thu, 28 Aug 25

Terminal T2

Singapore, Singapore

02 h 15 m

09:05

Thu, 28 Aug 25

Terminal T2

Surabaya, Indonesia

BAGGAGE : CHECK INCABIN

Information not available

FARES
Cabin bagCheck-inCancellationDate ChangeSeatMeal

Eco value

Fare offered by airlines.

7 Kgs
25 Kgs
Free cancellation allowed upto 28 days before departure
Date Change Fee starting
₹ 12,000
Free seats available
Get complimentary meals

₹ 28,773

Eco classic

Fare offered by airlines.

7 Kgs
30 Kgs
Free cancellation allowed upto 28 days before departure
Date Change Fee starting
₹ 12,000
Free seats available
Get complimentary meals

₹ 30,348

Eco flex

Fare offered by airlines.

7 Kgs
35 Kgs
Free cancellation allowed upto 28 days before departure
Date Change Fee starting
₹ 3,000
Free seats available
Get complimentary meals

₹ 32,448

Cathay Pacific

₹ 30,005

Get Rs. 1300 discount using MMTDEALS OR Get Upto 5000 OFF using HDFC Credit cards using HDFCSPC/HDFCCC

Mumbai to Surabaya , 27 Aug

Cathay Pacific CX | 660

01:25

Wed, 27 Aug 25

Terminal T2

Mumbai, India

06 h

09:55

Wed, 27 Aug 25

Terminal T1

Hong Kong, Hong Kong

BAGGAGE : CHECK INCABIN

Information not available

Cathay Pacific CX | 779

14:15

Wed, 27 Aug 25

Terminal T1

Hong Kong, Hong Kong

04 h 45 m

18:00

Wed, 27 Aug 25

Terminal T2

Surabaya, Indonesia

BAGGAGE : CHECK INCABIN

Information not available

FARES
Cabin bagCheck-inCancellationDate ChangeSeat

Economy light

Fare offered by airline.

7 Kgs
1 Piece
Cancellation Fee starting
₹ 6,000
Date Change Fee starting
₹ 4,000
Chargeable

₹ 30,005

Economy essential

Fare offered by airline.

7 Kgs
2 Pieces
Cancellation Fee starting
₹ 5,000
Date Change Fee starting
₹ 3,000
Free seats available

₹ 35,187

Economy flex

Fare offered by airline.

7 Kgs
2 Pieces
Cancellation Fee starting
₹ 3,500
Free date change allowed
Free seats available

₹ 44,070

Premium economy essential

Fare offered by airline.

7 Kgs
2 Pieces
Cancellation Fee starting
₹ 8,500
Date Change Fee starting
₹ 4,500
Free seats available

₹ 67,622

Air India, Garuda Indonesia

₹ 30,370

Get Rs. 1300 discount using MMTDEALS OR Get Upto 5000 OFF using HDFC Credit cards using HDFCSPC/HDFCCC

Mumbai to Surabaya , 27 Aug

Air India AI | 2105

00:55

Wed, 27 Aug 25

Terminal T2

Mumbai, India

05 h 50 m

09:15

Wed, 27 Aug 25

Terminal T2

Singapore, Singapore

BAGGAGE : CHECK INCABIN

Information not available

Garuda Indonesia GA | 855

19:00

Wed, 27 Aug 25

Terminal T3

Singapore, Singapore

02 h 30 m

20:30

Wed, 27 Aug 25

Terminal T2

Surabaya, Indonesia

BAGGAGE : CHECK INCABIN

Information not available

FARES
Cabin bagCheck-inCancellationDate ChangeSeatMeal

Eco value

Fare offered by airlines.

7 Kgs
25 Kgs
Free cancellation allowed upto 28 days before departure
Date Change Fee starting
₹ 12,000
Free seats available
Get complimentary meals

₹ 30,370

Eco classic

Fare offered by airlines.

7 Kgs
30 Kgs
Free cancellation allowed upto 28 days before departure
Date Change Fee starting
₹ 12,000
Free seats available
Get complimentary meals

₹ 31,945

Eco flex

Fare offered by airlines.

7 Kgs
35 Kgs
Free cancellation allowed upto 28 days before departure
Date Change Fee starting
₹ 3,000
Free seats available
Get complimentary meals

₹ 34,045

Air India, Singapore Airlines

₹ 31,923

Get Rs. 1300 discount using MMTDEALS OR Get Upto 5000 OFF using HDFC Credit cards using HDFCSPC/HDFCCC

Mumbai to Surabaya , 27 Aug

Air India AI | 2105

00:55

Wed, 27 Aug 25

Terminal T2

Mumbai, India

05 h 50 m

09:15

Wed, 27 Aug 25

Terminal T2

Singapore, Singapore

BAGGAGE : CHECK INCABIN

Information not available

Singapore Airlines SQ | 926

14:20

Wed, 27 Aug 25

Terminal T2

Singapore, Singapore

02 h 20 m

15:40

Wed, 27 Aug 25

Terminal T2

Surabaya, Indonesia

BAGGAGE : CHECK INCABIN

Information not available

FARES
Cabin bagCheck-inCancellationDate ChangeSeatMeal

Eco value

Fare offered by airlines.

7 Kgs
25 Kgs
Free cancellation allowed upto 28 days before departure
Date Change Fee starting
₹ 12,000
Free seats available
Get complimentary meals

₹ 31,923

Eco classic

Fare offered by airlines.

7 Kgs
30 Kgs
Free cancellation allowed upto 28 days before departure
Date Change Fee starting
₹ 12,000
Free seats available
Get complimentary meals

₹ 33,498

Eco flex

Fare offered by airlines.

7 Kgs
35 Kgs
Free cancellation allowed upto 28 days before departure
Date Change Fee starting
₹ 3,000
Free seats available
Get complimentary meals

₹ 35,598

Srilankan Airlines, Garuda Indonesia

₹ 33,364

Transit Visa required | Re Check-in of Baggage required|Get Rs. 1300 discount using MMTDEALS OR Get Upto 5000 OFF using HDFC Credit cards using HDFCSPC/HDFCCC

Mumbai to Surabaya , 27 Aug

Srilankan Airlines UL | 144

20:40

Wed, 27 Aug 25

Terminal T2

Mumbai, India

02 h 30 m

23:10

Wed, 27 Aug 25

Colombo, Sri Lanka

BAGGAGE : CHECK INCABIN

Information not available

Srilankan Airlines UL | 318

01:00

Thu, 28 Aug 25

Colombo, Sri Lanka

03 h 50 m

07:20

Thu, 28 Aug 25

Terminal T1

Kuala Lumpur, Malaysia

BAGGAGE : CHECK INCABIN

Information not available

Garuda Indonesia GA | 9309 | Operated By Malaysia Airlines

13:15

Thu, 28 Aug 25

Terminal T1

Kuala Lumpur, Malaysia

02 h 35 m

14:50

Thu, 28 Aug 25

Terminal T2

Surabaya, Indonesia

BAGGAGE : CHECK INCABIN

Information not available

FARES
Cabin bagCheck-inCancellationDate Change

Fare Option 1

Fare offered by airlines.

7 Kgs
30 Kgs
Non-refundable fare
Date Change Fee starting
₹ 9,800

₹ 33,364

Vietnam Airlines, Garuda Indonesia

₹ 33,490

Get Rs. 1300 discount using MMTDEALS OR Get Upto 5000 OFF using HDFC Credit cards using HDFCSPC/HDFCCC

Mumbai to Surabaya , 27 Aug

Vietnam Airlines VN | 978

23:10

Wed, 27 Aug 25

Terminal T2

Mumbai, India

05 h 25 m

06:05

Thu, 28 Aug 25

Terminal T2

Ho Chi Minh City, Vietnam

BAGGAGE : CHECK INCABIN

Information not available

Vietnam Airlines VN | 631

09:55

Thu, 28 Aug 25

Terminal T2

Ho Chi Minh City, Vietnam

03 h 05 m

13:00

Thu, 28 Aug 25

Terminal T3

Jakarta, Indonesia

BAGGAGE : CHECK INCABIN

Information not available

Garuda Indonesia GA | 320

16:00

Thu, 28 Aug 25

Terminal T3

Jakarta, Indonesia

01 h 40 m

17:40

Thu, 28 Aug 25

Terminal T1

Surabaya, Indonesia

BAGGAGE : CHECK INCABIN

Information not available

FARES
Cabin bagCheck-inCancellationDate Change

Fare Option 1

Fare offered by airlines.

7 Kgs
1 Piece
Cancellation Fee starting
₹ 15,580
Date Change Fee starting
₹ 6,925

₹ 33,490

Air India

₹ 36,086

Get Rs. 1300 discount using MMTDEALS OR Get Upto 5000 OFF using HDFC Credit cards using HDFCSPC/HDFCCC

Mumbai to Surabaya , 27 Aug

Air India AI | 2107

10:05

Wed, 27 Aug 25

Terminal T2

Mumbai, India

05 h 55 m

18:30

Wed, 27 Aug 25

Terminal T2

Singapore, Singapore

BAGGAGE : CHECK INCABIN

Information not available

Air India AI | 8260 | Operated By Singapore Airlines

07:50

Thu, 28 Aug 25

Terminal T2

Singapore, Singapore

02 h 15 m

09:05

Thu, 28 Aug 25

Terminal T2

Surabaya, Indonesia

BAGGAGE : CHECK INCABIN

Information not available

FARES
Cabin bagCheck-inCancellationDate ChangeSeatMeal

Eco value

Fare offered by airline.

7 Kgs
25 Kgs
Free cancellation allowed upto 28 days before departure
Date Change Fee starting
₹ 12,000
Free seats available
Get complimentary meals

₹ 36,086

Eco classic

Fare offered by airline.

7 Kgs
30 Kgs
Free cancellation allowed upto 28 days before departure
Date Change Fee starting
₹ 12,000
Free seats available
Get complimentary meals

₹ 37,661

Eco flex

Fare offered by airline.

7 Kgs
35 Kgs
Free cancellation allowed upto 28 days before departure
Date Change Fee starting
₹ 3,000
Free seats available
Get complimentary meals

₹ 39,761

Air India, Singapore Airlines

₹ 37,960

Get Rs. 1300 discount using MMTDEALS OR Get Upto 5000 OFF using HDFC Credit cards using HDFCSPC/HDFCCC

Mumbai to Surabaya , 27 Aug

Air India AI | 639

22:55

Wed, 27 Aug 25

Terminal T2

Mumbai, India

02 h

00:55

Thu, 28 Aug 25

Terminal T4

Chennai, India

BAGGAGE : CHECK INCABIN

Information not available

Air India AI | 348

05:40

Thu, 28 Aug 25

Terminal T2

Chennai, India

04 h 25 m

12:35

Thu, 28 Aug 25

Terminal T2

Singapore, Singapore

BAGGAGE : CHECK INCABIN

Information not available

Singapore Airlines SQ | 928

16:55

Thu, 28 Aug 25

Terminal T2

Singapore, Singapore

02 h 20 m

18:15

Thu, 28 Aug 25

Terminal T2

Surabaya, Indonesia

BAGGAGE : CHECK INCABIN

Information not available

FARES
Cabin bagCheck-inCancellationDate ChangeSeatMeal

Eco value

Fare offered by airlines.

7 Kgs
25 Kgs
Free cancellation allowed upto 28 days before departure
Date Change Fee starting
₹ 12,000
Free seats available
Get complimentary meals

₹ 37,960

Eco classic

Fare offered by airlines.

7 Kgs
30 Kgs
Free cancellation allowed upto 28 days before departure
Date Change Fee starting
₹ 12,000
Free seats available
Get complimentary meals

₹ 39,535

Eco flex

Fare offered by airlines.

7 Kgs
35 Kgs
Free cancellation allowed upto 28 days before departure
Date Change Fee starting
₹ 3,000
Free seats available
Get complimentary meals

₹ 41,635

About Mumbai (BOM)

The commercial and entertainment capital of India, Mumbai, a cosmopolitan metropolis, formerly known as Bombay, is the capital city of Maharashtra. It is one of the most populated city in India and the fourth most populous city in the world. It lies on the west coast of India and has a deep natural harbour. Seven islands constitute Mumbai and were home to communities of fishing colonies. The city is symbolized with the presence of Bollywood, the centre of Film and TV Industries which has its viewers all around the globe. It is also a place for India's largest slum population. The city has been considered as a true culture melting pot because of the immigrants from the rest of the India. The city is quite liberal in comparison with the rest of the country. It is the financial and commercial capital of the country and serves as an economic hub of India. Most of the large businesses have corporate offices in this city. Public transport in Mumbai includes suburban railways, BEST buses, yellow-black taxis, auto rickshaws and ferries. There are a lot of places to visit in Mumbai such as the famous Marine Drive and the area is a home to many big organisations. The famous Taj Mahal hotel is located opposite to the Gateway of India. Chhatrapati Shivaji Maharaj Vastu Sangrahalaya formerly known as Prince of Wales Museum and National Gallery of Modern Art are some of the most famous museums and art galleries in India located in this cosmopolitan city. Girgaon Chowpathy in South Mumbai, Juhu beach in western suburbs, and Aksa beach in Malad are some of the most popular beaches in the world and people from different parts come to visit and enjoy in this place. Mumbai is a place for shoppers because of its wide street markets, the hustle of vendors and the madness of crowds. Chor Bazar, Fashion Street, Colaba Causeway, Zaveri Bazar are some of the very popular markets among shoppers. Haji Ali Dargah, Siddhivinayak temple, ISKCON temple are some of the religious places that are visited. The dining experience is more or less the same as anywhere else in the world. Since Mumbai is the most liberal city in the entire India, you will find pubs and restaurants at every corner of the city. You can easily visit this place by booking tickets of flight or of train through MakeMyTrip.com. The website offers you a host of facilities such as hotel deals, flight deals and holiday packages. The website also offers you the best of hotels to make your travel trouble-free.

FAQs - Mumbai to Surabaya Japan Airlines Flight

How much luggage is permitted on Japan Airlines flights from Mumbai to Surabaya?

A:
  • Economy class travelers are typically allowed 20 kg of checked baggage.
  • Cabin luggage can weigh up to 7 kg.
  • Extra baggage can be purchased online at lower rates.
  • Carrying excess baggage to the airport may result in higher charges.

Do Japan Airlines flights from Mumbai to Surabaya come with complimentary meals?

A:
  • Japan Airlines is a budget airline and does not provide meals automatically.
  • You can add meals during the booking process.
  • Snacks and beverages can be bought onboard.
  • Meal options depend on flight route and duration.

What is the approximate duration of a direct Japan Airlines flight from Mumbai to Surabaya?

A:
  • The flight usually takes around 3 hours and 45 minutes.
  • Timings can vary slightly due to air traffic or weather conditions.
  • This route is operated non-stop.
  • For exact schedules, refer to the booking page for your date.

What are Japan Airlines's international checked baggage policies?

A:
  • Economy class allows 20 kg of checked-in baggage.
  • Exceeding this limit will lead to additional charges.
  • Infants are granted an extra 10 kg allowance.
  • Buying prepaid baggage online is cheaper than paying at the airport.

Can I choose a preferred seat on Japan Airlines flights from Mumbai to Surabaya?

A:
  • Yes, you can pay to reserve your preferred seat.
  • Choices include window, aisle, and extra-legroom seats.
  • Limited free selection may be available during online check-in.
  • Seat selection can be made while booking or later via Manage Booking.

Does Japan Airlines offer entertainment options during the flight?

A:
  • No personal screens or onboard entertainment systems are available.
  • Passengers are encouraged to bring their own media.
  • Some flights may provide magazines.
  • Power outlets or USB ports are usually not offered.

How much cabin baggage can I carry on Japan Airlines for this route?

A:
  • A single carry-on bag up to 7 kg is permitted.
  • Total dimensions should not exceed 115 cm (L+W+H).
  • You may also carry a personal item like a handbag or laptop.
  • Excess cabin baggage might be charged and moved to check-in.

Can I use online check-in for Japan Airlines from Mumbai to Surabaya?

A:
  • Yes, web check-in is available starting 48 hours before flight.
  • It remains open until 2 hours prior to departure.
  • Boarding passes can be downloaded or received by email.
  • Seat selection online may be included or require payment.

Does Japan Airlines provide special boarding options for families or assistance services?

A:
  • Priority boarding is available for a fee or select travelers.
  • Assistance is offered for families with kids, elderly, or differently-abled passengers.
  • No loyalty benefits or business class features due to low-cost model.
  • Special assistance can be requested during ticket booking.

How much does a flight from Mumbai to Surabaya on Japan Airlines usually cost?

A:
  • Typical fares range between ₹9,000 and ₹15,000 for a one-way journey.
  • Pricing depends on travel season and how early you book.
  • Booking in advance generally provides better rates.
  • Optional services like baggage or meals are charged separately.

Are there any extra charges beyond the base fare on Japan Airlines?

A:
  • Yes, fees apply for baggage that exceeds the limit.
  • Meals, seating preferences, and insurance come at additional cost.
  • Taxes and surcharges are usually part of the total ticket price.
  • A convenience or payment fee might also be added.

How do I find the lowest Japan Airlines fare between Mumbai and Surabaya on MakeMyTrip?

A:
  • Use the fare calendar or cheapest date tools.
  • Try to book 30 to 45 days in advance.
  • Set up fare alerts to catch discounts.
  • Compare fares on different days and times to save.

Is it possible to cancel or modify my Japan Airlines ticket booked via MakeMyTrip?

A:
  • Yes, you can manage your booking online.
  • Change and cancellation fees depend on fare type and timing.
  • MakeMyTrip handles refunds where applicable.
  • Always check fare rules during the booking process.

Will I be refunded if I cancel my Japan Airlines ticket to Surabaya?

A:
  • Refund eligibility depends on the fare and how soon you cancel.
  • Some low-cost fares offer little or no refund.
  • Government taxes and airport fees may be refunded.
  • Refunds are credited to the original payment mode.

Which payment modes can be used to book Japan Airlines flights?

A:
  • You can pay using debit/credit cards, UPI, or online banking.
  • EMI is available for high-value purchases.
  • MakeMyTrip wallet and gift vouchers are accepted.
  • Some international cards with 3D Secure are also supported.

How early should I get to Mumbai airport for an international Japan Airlines flight?

A:
  • Arrive at the airport at least 3 hours before takeoff.
  • Counters shut one hour before departure.
  • Even with web check-in, baggage drop and security must be completed.
  • Expect longer queues during busy travel periods.

How often does Japan Airlines operate between Mumbai and Surabaya?

A:
  • The airline generally flies daily or several times a week.
  • Flight frequency may shift seasonally.
  • You can check real-time schedules on the airline or MakeMyTrip.
  • Holidays may have added services or special flights.

Are promotional discounts or festive offers available on this route?

A:
  • Yes, discounts are offered during special events or holidays.
  • Look for flash sales or partner bank deals.
  • Traveling during off-peak months may be cheaper.
  • Apply promo codes while booking to save more.

Is it possible to book group travel with Japan Airlines from Mumbai to Surabaya?

A:
  • Yes, group bookings are allowed for 10 or more travelers.
  • Discounts and flexible payment plans may apply.
  • Bookings can be done via agents or airline support.
  • Policies for name changes and fare rules differ for group tickets.

What should I do if my bag is lost or delayed on Japan Airlines?

A:
  • Notify the airline staff at the airport immediately.
  • You’ll receive a Property Irregularity Report (PIR).
  • Compensation may be provided after investigation.
  • Follow up with customer support for updates.

Can I add travel insurance when booking a Japan Airlines ticket?

A:
  • Yes, insurance can be purchased during the ticket booking.
  • Coverage may include delays, lost luggage, and emergencies.
  • Policies are provided by third-party partners.
  • Review terms and coverage before purchasing.

Does Japan Airlines allow pets onboard?

A:
  • Only service animals like guide dogs are allowed in the cabin.
  • Pets may be shipped as cargo under specific terms.
  • Advance notice and paperwork are mandatory.
  • Contact airline support for pet-related travel requirements.

How do I get a GST invoice for my Japan Airlines reservation?

A:
  • If booked via MakeMyTrip, download it from your account section.
  • Provide your GSTIN at booking for invoice generation.
  • Some airlines offer GST invoices upon request.
  • This is useful for business reimbursements.

Is Wi-Fi provided on board Japan Airlines flights?

A:
  • No, Wi-Fi is not offered on Japan Airlines flights.
  • Download videos or files before your journey.
  • Offline content is recommended for the flight.
  • Internet-based activities are not supported during travel.

What if I miss my Japan Airlines flight?

A:
  • If you don’t show up, the ticket may be forfeited.
  • Contact the airline for rebooking options, if any.
  • Most no-shows are non-refundable.
  • Travel insurance may cover missed flights under certain conditions.

Can I upgrade my seat on Japan Airlines flights?

A:
  • You can pay to upgrade to a more spacious seat.
  • There is no business class available.
  • Upgrades can be done during check-in or at the airport.
  • Subject to seat availability.

Does Japan Airlines have a mobile application?

A:
  • Yes, Japan Airlines has apps for both Android and iOS.
  • Use it to book, check-in, manage, and track flights.
  • Receive notifications about schedule changes and promotions.
  • App features include seat selection and mobile boarding pass.

Can I make name corrections on my Japan Airlines ticket?

A:
  • Minor spelling corrections are usually permitted.
  • Full name changes are not allowed.
  • Reach out to airline support quickly if there's an error.
  • Double-check names before completing your booking.
Mumbai Address
Chhatrapati Shivaji International Airport, Mumbai
Tel: +91 22 26813000

About Surabaya (SUB)

Surabaya

Surabaya Address

About Japan Airlines

Japan Airlines the flag carrier of Japan is a famous airline company headquartered in Shinagawa, Tokyo, Japan with major hubs situated at Tokyo's Narita International Airport and Tokyo International Airport (Haneda Airport), as well as Osaka's Kansai International Airport and Osaka International Airport. It offers both domestic as well as international flight services. This airline has three subsidiaries J-Air, JAL Express, and Japan Transocean Air.

The fleet of Japan Airlines consists of Airbus A350-900, Airbus A350-1000, Boeing 737-800, Boeing 767-300, Boeing 767-300ER, Boeing 777-200, Boeing 777-200ER, Boeing 777-300, Boeing 777-300ER, Boeing 787-8, and Boeing 787-9. All these aircrafts are adorned with excellent seating and in-flight services. Online air ticket booking is available for all Japan Airlines flights. Online booking is also the best medium of getting other flight information like flight schedule etc.