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- HOTEL SHAH'Z PALACE - Hotel, Motihari
HOTEL SHAH'Z PALACE
About Property
ONE OF THE BEST LUXURIOUS HOTEL IN TOWN HAVING 36 ROOMS (INCLUDING DELUXE ROOM , SUPER DELUXE ROOM AND SUITE ROOM) WITH MULTICUS ...Read moreAmenities
- Restaurant
- Indoor Games
- 24-hour Room Service
- + More Amenities
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+91
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Very Good(42 RATINGS)
Motihari
8 minutes walk to Bapudham Motihari Railway Station
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Check-in date
Check-out date
Rooms, Guests
HOTEL SHAH'Z PALACE Location
Location rated 5.0 by guests
What guests said
Guests highly appreciated the property's prime location, just outside the platform 2 gate of Bapudham Motihari station, making it convenient for both business and private tours. The easy access to the station and surrounding amenities contributed to an overall delightful experience.
Property Rules at HOTEL SHAH'Z PALACE
Check-in: 12 PM Check-out: 11 AM
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Govt. ID and Driving License are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Smoking within the premises is not allowed
Couple/Bachelor RulesUnmarried couples are not allowed. Local ids not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
HOTEL SHAH'Z PALACE Photos by Guests
- +8 Guest Photos
User Rating & Reviews
- everyone
- solo
- business
- family
Very Good
42 Ratings, 17 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 5
- 4
- 5
- 1
- 3
- 3
- 4
- 4
- 5
Review Summary
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- Good service and a supportive service team are highlighted by guests.
- The property is located conveniently across from the station.
- Food is consistently appreciated for its deliciousness.
- Rooms are noted for being clean and well-maintained.
Sort by:
Latest first
5.0
Excellent Stay
aditya a.business
good service and supporting service team. must prefer hotel in Motihari. go for business and private tour
Room: Deluxe Room
1.0
Terrible Stay
gaurav r.family
As per deluxe room it is totally wrong...No service like TV not recharged and main thing there is no ventilation in room...totally horrible experience.
Room: Deluxe Room
5.0
Excellent Stay
swarup r.business
The best hotel i stayed in east champaran. Food is delicious. Room well cleaned & maintained. The best department is- front office.
Room: Super Deluxe Room
HOTEL SHAH'Z PALACE has replied on Wed Dec 18 18:51:26 IST 2024
Thanks for your precious feedback. Welcome-in -advance for your next visit.
4.0
Good Stay
ankit k.
Hotel is good but it requires maintenance. Location is good, just in front of station. Staff is average.
Room: Super Deluxe Room
4.0
Good Stay
alok k.solo
food was excellent..staff were very well mannered.. overall very good experience..once again food was very good !
Room: Super Deluxe Room
4.0
moderate
suman j.
solo
soloover occupancy, service was not good . but room is larger than normal hotel.will recommend other to visit.
Room: Deluxe Room
2.0
Poor Stay
sanjay m.
The services are pathetic. No body was there to listen. There were no toilet and other assets series available. After a lot of follow up, provided towel, tea bags, comb and saving kit but no soap, shampoo etc. It was a complete mess and waste of time. We had reported late and left early so no photos were taken. But will not recommend any body to stay. Bathroom handle was broken and also the main door was not closing properly
Room: Deluxe Room
HOTEL SHAH'Z PALACE has replied on Wed Dec 18 18:54:45 IST 2024
Our earnest sorry for your inconvenience, Sir. We have taken measures for rectification. We strongly hope - your next stay will be hassle- free.
5.0
Overall Good Experience
business
I had wonderful stay at hotel 'HOTEL SHAH'Z PALACE' . The Environment was healthy and the staff was really friendly. Overall it was a really great experience.
Room: Super Deluxe Room
5.0
Excellent Stay
prashant p.solo
soloExcellent short stay at the hotel and the behavior of the staff is quite good and they are very helpful
Room: Deluxe Room
HOTEL SHAH'Z PALACE has replied on Wed Sep 18 11:36:10 IST 2024
Thank you for your kind words! We're thrilled to hear that you had an excellent stay at our hotel and found our staff to be helpful and polite. Your positive feedback motivates us to continue providing the best service possible. We look forward to welcoming you again soon!
5.0
Service was excellent
prashant p.solo
soloExcellent service in the hotel. The staff was soft spoken and very helpful. Recommend everyone to stay here
Room: Deluxe Room
HOTEL SHAH'Z PALACE has replied on Wed Sep 18 11:37:10 IST 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed our service and had a positive experience with our staff. Your recommendation means a lot to us. We look forward to welcoming you back on your next visit!
5.0
Friendly & accommodating staf
avinash k.business
Friendly, accommodating staff, willing to help with a smile. Good looking rooms. There was a manager that helped to serve us during the set dinners, he was very helpful and polite.
Room: Deluxe Room
HOTEL SHAH'Z PALACE has replied on Wed Sep 18 11:45:48 IST 2024
Thank you for your lovely review! We're glad to hear that you had a great experience with our friendly and accommodating staff, and that you liked our rooms. It's wonderful to know that our manager made your dining experience even more special. We look forward to serving you again soon!
5.0
Excellent Stay
mahendra p.
Hotel facilities are best. And through the make my trip in this hotel i got also discounts. And thanks to make my trip and thanks to hotel shah'z
Room: Deluxe Room
HOTEL SHAH'Z PALACE has replied on Wed Sep 18 11:49:59 IST 2024
Thank you for your kind words! We're glad to hear that you enjoyed our hotel facilities and appreciated the discounts through Make My Trip. It was our pleasure to host you at Hotel Shah'z, and we hope to welcome you back soon for another great stay!
1.0
Terrible Stay
raghvendra d.
No room service available and staff behaviour is not good. Only waste of money
Room: Deluxe Room
2.0
Poor Stay
avinash k.
I am not satisfied with the room service. Tv is not working properly and staff is not coordinating.
Room: Deluxe Room
HOTEL SHAH'Z PALACE has replied on Wed Sep 18 11:52:02 IST 2024
Thank you for sharing your feedback. We’re sorry to hear about the issues with the TV and the lack of coordination from our staff. Your concerns are important to us, and we’ll address them to ensure better service in the future. Please feel free to reach out to us directly so we can resolve this for you and make your stay more comfortable.
5.0
Excellent Stay
khyati p.
5. Nice place. Neat and clean. Food is also good. 5/5 for food. 4. 5/5 for hotel
Room: Deluxe Room
HOTEL SHAH'Z PALACE has replied on Wed Sep 18 11:49:09 IST 2024
Thank you for the great review! We're thrilled you enjoyed your stay and appreciated the cleanliness and the food. A 5/5 for the food and 4.5/5 for the hotel means a lot to us. We look forward to welcoming you again soon for an even better experience!
4.0
Food related
amit k.solo
In house food was not good. Rest it was a good experience
Room: Deluxe Room
HOTEL SHAH'Z PALACE has replied on Wed Sep 18 11:48:11 IST 2024
Thank you for sharing your feedback. We're glad you had a good overall experience, though we're sorry to hear the in-house food didn't meet your expectations. We'll definitely work on improving that aspect. We hope to welcome you back soon for an even better stay!
5.0
Excellent Stay
ashutosh t.solo
I am happy with the hotel staff as well as the facilities provided by the hotel overall it is very very near to bapudham motihari station just outside the platform 2 gate of the station i enjoyed it they are very helpful and humble. No that's all provide the discounts now. I want to book new booking provide me good discount
Room: Super Deluxe Room
HOTEL SHAH'Z PALACE has replied on Wed Sep 18 11:47:12 IST 2024
Thank you for your positive feedback! We're delighted to know that you enjoyed your stay and found our staff and facilities to be helpful and convenient, especially with the proximity to Bapudham Motihari station. Regarding your new booking, we would love to offer you a special discount as a valued guest. Please reach out to our reservation team, and we’ll ensure you get the best available deal for your next stay. We look forward to welcoming you back soon!