Hotel Puri Greens

Hotel Puri Greens has replied on Tue Oct 14 14:10:29 IST 2025

Dear Abhishek, Thank you for sharing your feedback. We’re glad that you were satisfied with the location, cleanliness and overall stay. We sincerely regret the inconvenience caused due to food unavailability during your visit. Unfortunately, one of our cooks was on leave and the other had left on short notice which created a temporary setback. The issue has since been resolved, and our kitchen services are now operating smoothly. We truly appreciate your understanding and hope to serve you better on your next visit. Warm regards, Hotel Puri Greens Team

Hotel Puri Greens

Dear Mangat, Thank you for sharing your concerns. We sincerely regret that your experience did not meet your expectations. Upon investigation, we found that your booking was made under the impression that it was a beach-facing room. Our property listing clearly mentions that we are located just 450 meters from the beach and offer rooms at about one-third of the price of beachfront accommodations. We understand this may have led to confusion. Regarding the maintenance issues you mentioned, we apologize for any inconvenience caused. We acted promptly on your complaints and arranged for a room change. Our team strives to maintain clean and functional rooms and we are reviewing these areas to ensure better service in the future. We appreciate your feedback as it helps us improve, and we hope to serve you better should you choose to stay with us again. Warm regards, Hotel Puri Greens Team

Hotel Puri Greens has replied on Thu Jun 19 13:08:48 IST 2025

Dear Kaushal, Greetings from Hotel Puri Greens. We’re truly sorry to hear that your stay did not meet expectations. Upon reviewing your feedback, we would like to clarify that drinking water is available at no charge through our filtered water provision and packaged bottles are chargeable as per hotel policy. Regarding tea service, our complimentary tiffin with tea begins from 8 AM and wake-up tea service is currently available on request. Also, linen is changed daily on guest request or every alternate day as per standard housekeeping schedule. We regret if this was not communicated or offered properly during your stay. We value your feedback and are taking steps to improve on the points you've raised. We hope you will give us a chance in the future to serve you better. Warm regards, Hotel Puri Greens Team

Hotel Puri Greens

Dear Sachin, Greetings from Hotel Puri Greens! Thank you for choosing to stay with us again and for sharing your kind words about our location, staff and food quality. We’re delighted to hear that you enjoyed your experience overall. Regarding the dinner preparation time — we sincerely apologize for the delay. As we prepare every meal fresh and had a large number of food orders that evening, it took slightly longer than usual. We truly appreciate your patience and understanding, and we’ll surely work on improving the turnaround time without compromising on quality. We look forward to welcoming you again for an even better experience. Warm regards, Hotel Puri Greens Team

Hotel Puri Greens has replied on Mon May 26 17:14:04 IST 2025

Dear Pramod, Dear Guest, Greetings from Hotel Puri Greens! Thank you for sharing your feedback. We're pleased to hear you found our rooms and services satisfactory and appreciated the polite behavior of our staff. We've also noted your comments about the room and food quality, and we will certainly work on improving these aspects to enhance your future experiences. We hope to welcome you again with an even better stay. Warm regards, Hotel Puri Greens Team

Hotel Puri Greens has replied on Wed May 28 12:01:12 IST 2025

Dear Arijita, Thank you for your kind words and for choosing Hotel Puri Greens! We’re delighted to know that you found our location convenient and enjoyed the food during your stay. It’s great to hear that our team could provide prompt and attentive service whenever you needed it. Your satisfaction is our top priority! We look forward to welcoming you back for another comfortable and memorable stay. Warm regards, Hotel Puri Greens Team

Hotel Puri Greens has replied on Tue Mar 04 09:30:29 IST 2025

Dear Binita, Thank you for your feedback! We’re glad you appreciated the cleanliness, spacious rooms and cooperative staff. We are happy you had a comfortable stay. Thanks, Hotel Puri Greens Team

Hotel Puri Greens has replied on Wed Feb 19 09:50:24 IST 2025

Dear Bijan, Thank you for your kind words! We’re glad to hear that you had a good stay and appreciated our location and services. Your support means a lot to us and we truly appreciate your recognition. We look forward to welcoming you back for another pleasant stay at Hotel Puri Greens! Thanks & Regards, Hotel Puri Greens Team

Hotel Puri Greens has replied on Thu Jun 12 19:18:00 IST 2025

Dear Mr. Rath, Greetings from Hotel Puri Greens! Thank you so much for your wonderful review. We’re delighted to know you had an excellent stay and appreciated the cleanliness, food quality and courteous service from our team. Your satisfaction is our greatest reward, and we truly look forward to welcoming you again on your next visit to Puri. Warm regards, Hotel Puri Greens Team

Hotel Puri Greens has replied on Fri Jan 03 19:09:19 IST 2025

Dear Munna, Thank you for sharing your feedback. We regret that your experience at Hotel Puri Greens felt average. The higher pricing during your stay was due to the peak holiday period, where increased demand affects the rates. We truly value your input and will work on ensuring that every guest feels they receive the best value, regardless of the season. We hope to welcome you again and provide a more satisfying experience next time. Thanks & Regards, Hotel Puri Greens Team

Hotel Puri Greens has replied on Fri Nov 22 22:31:42 IST 2024

Dear Nidhi, Thank you for your wonderful review! We're delighted to hear that you had a comfortable stay and enjoyed our convenient location, delicious food and polite staff. It’s great to know that you found our service satisfactory and felt your stay was worth the value. We truly appreciate your kind words and look forward to hosting you again at Hotel Puri Greens for another delightful experience! Thanks & Regards, Hotel Puri Greens Team

Hotel Puri Greens has replied on Thu Jun 12 19:14:37 IST 2025

Dear Guest, Greetings from Hotel Puri Greens! Thank you for choosing to stay with us and for sharing your experience. We're happy to hear that you were satisfied with the room upgrade and found our staff courteous and the cleanliness up to your expectations. We appreciate your candid feedback regarding the kitchen appearance. Please be assured that we maintain hygiene and cleanliness in all food preparation areas, and we will certainly take your comment as a point for further improvement and visual presentation. We look forward to welcoming you again and hope to offer you an even better experience next time. Warm regards, Team Hotel Puri Greens

Hotel Puri Greens has replied on Thu Jun 12 19:09:41 IST 2025

Dear Guest, Greetings from Hotel Puri Greens! Thank you for taking the time to share your detailed feedback. We’re glad to know that you found our location convenient and our staff helpful during your stay. We’re also happy we could assist you with your special tea request and appreciate your recognition of that. Regarding your suggestions: Our complimentary breakfast timing starts at 8:00 AM, as mentioned on our platforms. However, for guests with early travel plans, we do try to provide flexible options on prior request. We’ve noted your feedback on the tea vending machine and will explore options for sugar customization. As for the travel agency service, we regret the inconvenience caused and will address this with the vendor to ensure better reliability, especially for time-sensitive bookings like airport drops. Thank you once again for your valuable insights. We hope to have another opportunity to host you and deliver an even more comfortable experience. Warm regards, Hotel Puri Greens Team

Hotel Puri Greens has replied on Thu Oct 24 20:51:06 IST 2024

Dear Amit, Thank you for taking the time to share your detailed feedback. We're glad to hear that you found our location convenient especially with the beach being just a short walk away, and that our staff was helpful during your stay. We apologize for the inconvenience regarding the breakfast timing and the lack of early morning tea/coffee arrangements. Your point about the vending machine not catering to diabetic needs is noted, and we're happy we could accommodate your request for sugar-free tea. We will work on improving this to make it more accessible to all guests. We also regret that our in-house travel agency did not meet your expectations and will take this feedback seriously to improve the services offered. Thank you once again for your valuable feedback, and we hope to have the opportunity to serve you better in the future. Thanks & Regards, Hotel Puri Greens Team

Hotel Puri Greens has replied on Thu Sep 19 12:39:21 IST 2024

Dear Rupam, Thank you for your thoughtful review! We're happy to hear that you had a nice and peaceful stay at Hotel Puri Greens. It's great to know that you appreciated our receptionist's behavior and enjoyed the breakfast. We appreciate your feedback regarding the room quality and we’ll certainly look into ways to enhance it while keeping our offerings budget-friendly. We hope to welcome you back for an even better stay in the future! Thanks & Regards, Hotel Puri Greens Team

Hotel Puri Greens has replied on Sun Aug 18 20:05:17 IST 2024

Dear Piyush, Thank you for your feedback. We're glad to hear that you found our staff helpful and enjoyed the food. We understand that the walk to the sea beach might not be ideal for everyone, but please note that we are located just 400 meters from the beach, making it easily accessible for most guests. We hope to have the pleasure of welcoming you back for another stay. Best regards, Hotel Puri Greens Team

Hotel Puri Greens has replied on Mon Aug 12 14:02:42 IST 2024

Dear Aman, Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. We are sorry to hear that certain amenities were lacking such as the mirror and tissues in the room, and that the breakfast did not meet your expectations. Your comments are important to us and we will work to address these issues to improve the quality of our services. We appreciate your honest feedback as it helps us to make necessary improvements. We hope you might consider giving us another chance in the future to provide a better experience. Best regards, Hotel Puri Greens Team

Hotel Puri Greens has replied on Sat Jul 20 23:36:43 IST 2024

Dear Rajesh, We are very sorry to hear about your recent experience at our hotel. We strive to provide a comfortable and pleasant stay for all our guests and it is disappointing to learn that we did not meet your expectations. To help us improve and address your concerns, we would appreciate it if you could provide more details about the issues you encountered. Thank you for bringing this to our attention. We hope to have the opportunity to make things right. Sincerely, Hotel Puri Greens Team

Hotel Puri Greens has replied on Thu Jul 18 08:54:57 IST 2024

Dear Pinaki, Thank you for taking the time to share your feedback and for rating us 3 out of 5 stars. We appreciate your candid comments and are committed to making improvements based on your experience. We regret to hear that our breakfast options did not meet your expectations. Your feedback will be used to review our breakfast offerings to ensure a more diverse selection in the future. We also apologize for any inconvenience caused by water-logging at the entrance during rains and for any delays in room service. We will address these issues promptly to enhance our guests' experience. We are pleased that you found our location good and appreciated the behavior of our staff. We value your feedback and hope to have the opportunity to provide you with a better experience during your next stay. Best regards, Hotel Puri Greens Team

Hotel Puri Greens has replied on Tue Jul 16 19:47:21 IST 2024

Dear Guest, Thank you for sharing your feedback and for the excellent rating! We're thrilled to hear that you enjoyed your stay at Hotel Puri Greens and appreciated our hospitality. It's wonderful to know that our team could assist you and make you feel safe and comfortable. We apologize for the inconvenience regarding the room cleaning during your stay. We will ensure that our housekeeping services are more consistent in the future. Regarding the food, we strive to cater to all our guests' preferences, including both vegetarian and non-vegetarian options, as we have diverse guests with different tastes. We hope to have the pleasure of welcoming you back soon. Best regards, Hotel Puri Greens Team