Hotel O SIGMA HOTEL

I had a horrific experience . I booked this hotel in Coimbatore for my staff, but when he arrived at 2:30 AM, they found that the hotel didn't exist at the location. Instead, they discovered another hotel operating under a different name, which had taken over the property three months prior. The new hotel staff informed me that the previous owner was still accepting bookings, and they had encountered this issue three times already that month. Despite reaching out , I received no assistance. They simply passed the blame back and forth. I was forced to book an alternative hotel for my staff and pay for it again. To add insult to injury, I still haven't received a refund. This was undoubtedly the worst experience I've ever had with a hotel booking

There is no such property in the location. This hotel is a scam. I have raised a complaint and I need a refund.