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Standard
Fits 2 Adults
₹ 4,360Per Night:
Athwa
8.5 km drive to Surat International Airport
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Check-in: 12 PM | Check-out: 11 AM
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₹ 4,360
+₹ 306 taxes & fees Per Night
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Cancellation Policy
Book with ₹0 Payment
Pay before 11 Nov, 11:59 PM IST to avoid auto-cancellation
₹ 4,983
+₹ 350 taxes & fees Per Night
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Location rated 2.3 by guests
What guests said
Guests appreciated the property's location for its accessibility and proximity to the city center, making it convenient for exploring. However, some noted issues such as the lack of a lift and unpleasant surroundings. Overall, while the location offers good access and feels homely, the property could benefit from improvements in its immediate environment.
Property Rules at Hotel Hinduja Empire
76 Ratings, 29 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the staff's politeness and helpfulness, highlighting the clean rooms and basic breakfast offerings. While some enjoyed the location and cozy atmosphere, common concerns involve the absence of a lift, small room sizes, and limited food variety. Several reviews mention issues with cleanliness and maintenance, suggesting room for improvement in these areas.
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Terrible Stay
Very bad experience as there is no lift available and also bed was not clean and hygiene additionally they have only aalu paratha and upma and they called buffet breakfast
Room: Suite
Good Stay
all good. no issues found. Only old bedsheet were there. apart from that Everything was good all good. no issues found. Only old bedsheet were there. apart from that Everything was good
Room: Standard
Not up to mark, stay was not comfortable
Hotel space and area not up to mark and breakfast was also not proper and room was conju Hotel space and area not up to mark and breakfast was also not proper and room was conjusted
Room: Suite
very poor hotal
I had a very bad experience. I had booked a room for one night stay but there were no facilities there. What appeared online was not there in reality.
Room: Standard
Not Recommended. unpleasant stay
Very unpleasant stay. Nothing was right. There was a weird smell in the room and washroom. Since there is no window and ventilation, the smell was persistent. I informed the staff and they sprayed some room freshner which was so strong that I felt even worse. They asked me to check another room but the smell was present there as well. The water in the tap was extremely hot even when the geyser was turned off. I couldn’t take bath properly. The AC was noisy. There is no elevator. Breakfast was not ready even at 8:30am. Seems like you need to inform in advance. I had a meeting at 9am so I had to leave without breakfast. I ordered dinner the night I checked in and the food came in such a dirty tray. Terrible place
Room: Standard
Good Stay
Reduced one star because communication was impossible before check-in (phone numbers were invalid/switched off/not being received). The stay itself was comfortable. Rooms are cozy, relaxing. Sadly no closet or storage space. Bathroom was well-maintained. Complimentary breakfast was nice! Staff was polite and helpful. Allowed early check-in 1 hour before on request. Overall a good experience.
Room: Standard
Terrible Stay
Dikhve per mat jao apni Akal lagao........bahar se kuch or actually main kuch he jaisa pic hai......
Room: Suite
Very Average
Not all pictures are real. Hotel is multistory narrow building. we were given room at level 3 with no lift. Room is narrower than expected. however, staff helped us to get our luggage upstairs and vice versa. AC was super noisy and disturbed sleep whole night. Best thing was hot water in shower, much needed in this atmosphere.
Room: Standard
Nightmare
Very poor no lift and room is on fourth floor, restaurant only name one small room where they put four tables with chair, toilets are very small you can’t stand properly it’s a resident not hotel, nightmare front staff is very rude whereas owner or manager is good
Room: Suite
Average Stay
Rooms are very small. Staff is good. Overall for this budget hotel is okay
Room: Standard
Hotel Hinduja Empire has replied on Tue Jan 28 15:11:51 IST 2025
Dear Vipul, Thank you for sharing your feedback with us. While we’re glad to hear that you found our staff helpful and your stay overall satisfactory, we regret that the room size did not meet your expectations. We value your input, and it helps us improve our services to provide a better experience for our guests. We hope to have the opportunity to host you again and make your next stay even more comfortable. Thanks and regards,
Poor Stay
Absolutely annoying experience. Read this before actually booking this hotel. Firstly their “SUITE ROOM”, it is just 20sq. ft bigger than Standard rooms. The washroom is as small as a match box. No lift in the property, so if you are on the 4th floor. While we were out attending our friends wedding, staff opened our rooms without asking our permission in the name of cleaning the rooms, clear violation of privacy & security. They are literally obsessed with their TOWELS. They can't even provide fresh towels on a daily basis. Highly NOT recommended.
Room: Suite
Average Stay
Score 3 as it was not presented as per the website presentation. Very small accommodation as per expectation. Hope this will help to get better discount.
Room: Suite
avoid.. very bad property
we booked a prepaid non refundable reservation for 4 rooms no lift very small smelly rooms without windows no parking unhygienic dirty surroundings very small beds pathetic breakfast and to top it all, they switched off the ac in the middle of the night . don't book.. Avoid this property.
Room: Standard
Excellent Stay
hotel was very good 🌟 food also good 👍🏻 hotel satf are good to communicate service are excellent 👌🏼 thank you....😊
Room: Standard
Hotel Hinduja Empire has replied on Fri Jan 03 16:23:30 IST 2025
Dear Vyas Thank you so much for your wonderful review! We’re thrilled to hear that you had an excellent stay with us. It’s great to know that you enjoyed the food, found our staff helpful, and appreciated the overall service. Your kind words motivate us to continue providing the best experience possible for our guests. We look forward to welcoming you back on your next visit! Thank you once again for choosing us. Thanks and Regards,
Good Stay
Very clean rooms
Room: Suite
Hotel Hinduja Empire has replied on Fri Jan 03 16:31:53 IST 2025
Dear Parth , Thank you for taking the time to share your feedback! We’re happy to hear that you enjoyed your stay and found the rooms to be clean. We take great pride in maintaining a high standard of cleanliness for our guests. We hope to welcome you back soon! Thanks and Regards,
Good Stay
The hotel room was clean, nice and spacious. Breakfast offered with a wide variety of food. The staff were friendly and helpful. The location is just perfect for a walk around the city centre. Have shared the pics
Room: Standard
Hotel Hinduja Empire has replied on Fri Jan 03 16:35:59 IST 2025
Dear Anand , Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed the cleanliness, spaciousness, and variety of our breakfast offerings. It’s also great to know that our friendly staff and the location made your stay even more enjoyable. We really appreciate you sharing photos, and we’re delighted that you took advantage of our central location to explore the city. We look forward to welcoming you back for another great stay! Thanks and Regards,
Average Stay
Ok
Room: Standard
Hotel Hinduja Empire has replied on Fri Jan 03 16:38:39 IST 2025
Dear Patil, Thank you for sharing your feedback with us. We’re glad to hear that your stay was okay, but we’re sorry to learn that it didn’t exceed your expectations. Your input is important to us, and we would love to hear more about what we could have done to make your experience even better. We hope to have the opportunity to welcome you again in the future. Thanks and regards,
Excellent Stay
Hotel staffs were really helpfull, very clean hotel, and rooms are also clean. Our expression in this hotel was really good because whatever problem comes the manager and staffs will solve our problem immediately locality is very nice makes you feels like at home
Room: Suite
nice facility overall experience goo
very nice facility overall. comfortable stay with full of hospitality. very nice experience. I will come again to stay here
Room: Standard
Good Stay
Experience is good. Services are nice from morning to evening. I need to improve the quality of food. The interior is very good. I feel comfortable here within two days.
Room: Standard
Q: How far is Hotel Hinduja Empire from the city center ?
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Q: What are the customer ratings for Hotel Hinduja Empire?
Q: Where is Hotel Hinduja Empire located?
Q: What are the popular areas to visit nearby Hotel Hinduja Empire?
Q: What are the Check-In and Check-Out times of Hotel Hinduja Empire, Surat?
Q: Any options for booking on partner website?
You can explore Hotel Hinduja Empire on our partner website www.goibibo.com
Q: How many types of rooms are available at Hotel Hinduja Empire in Surat?
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