Hotel Gagan Regency

Hotel Gagan Regency has replied on Tue Nov 11 12:16:43 IST 2025

Thank you for sharing your feedback. We sincerely apologize if you felt disappointed during your stay. At Hotel Gagan Regency, we always strive to provide our guests with a comfortable and pleasant experience. Regarding the late departure charge, please note that our check-out policy is clearly mentioned at the time of booking, and any late check-out is subject to availability and an additional fee. However, we regret if this was not communicated in a manner that met your expectations. We have addressed this matter with our front office team to ensure better communication and guest handling in the future. Your feedback is valuable to us, and we hope to have another opportunity to serve you with an improved experience. Warm regards, Sandip Roy Manager, Hotel Gagan Regency

Hotel Gagan Regency

Thank you so much for taking the time to share your kind words about your stay at Hotel Gagan Regency. We’re delighted to know that you appreciated our location, spacious rooms, and the quality of our food and service. It’s wonderful to hear that you consider us your preferred hotel in Raipur — that truly means a lot to us. Our team works hard to provide a comfortable and welcoming experience for every guest, and your feedback is a great encouragement to continue doing so. We look forward to welcoming you back soon! Warm regards, Sandip Roy Manager, Hotel Gagan Regency Raipur

Hotel Gagan Regency

Thank you for your feedback. We sincerely apologize if there was any confusion or inconvenience regarding the billing during your stay. At Hotel Gagan Regency, we strive to ensure transparency in our pricing and policies, and we never intend to surprise our guests with unexpected charges. If there were any additional costs, they would have been related to extra services requested after check-in, such as meals, extended stay, or upgrades — but we always aim to communicate these clearly in advance. We would be happy to look into your specific case further. Please feel free to contact me so we can resolve the matter to your satisfaction. We truly value your stay with us and hope to have the opportunity to serve you better in the future. Warm regards, Sandip Roy Manager, Hotel Gagan Regency Raipur

Hotel Gagan Regency has replied on Mon Oct 13 11:32:35 IST 2025

Thank you for taking the time to share your feedback. We hope your stay at Hotel Gagan Regency met your expectations. If there's anything we can do to improve your experience in the future, we would love to hear from you. Looking forward to welcoming you again! Warm regards, Sandip Roy Manager, Hotel Gagan Regency Raipur

Hotel Gagan Regency

Thank you for sharing your feedback. We’re truly sorry to hear that you felt your experience did not reflect the value you expected. At Hotel Gagan Regency, we always aim to offer comfortable stays, quality service, and good hospitality at a fair price. Your comments are important to us, and we would appreciate the opportunity to understand what specifically fell short during your visit, so we can improve in the future. . We hope you will give us another chance to serve you better. Warm regards, Sandip Roy Manager, Hotel Gagan Regency Raipur

Hotel Gagan Regency has replied on Mon Oct 13 11:35:00 IST 2025

Thank you so much for your kind words and for taking the time to share your experience. We’re glad to hear you enjoyed your stay at Hotel Gagan Regency and appreciated our convenient location near AIIMS, as well as the food. It's always rewarding to know our guests are satisfied. We look forward to welcoming you back soon! Warm regards, Sandip Roy Manager, Hotel Gagan Regency Raipur

Hotel Gagan Regency

Thank you for your honest feedback, and we're glad to know your stay with us was comfortable. We sincerely apologize for the repeated requests to share a review — that was never our intention to inconvenience you. We appreciate you bringing this to our attention, and we will make sure to respect your preferences moving forward. Your feedback is valuable to us, and we hope to welcome you again for an even smoother experience. Warm regards, Sandip Roy Manager, Hotel Gagan Regency Raipur

Hotel Gagan Regency has replied on Mon Oct 13 11:38:44 IST 2025

Thank you for your kind words and for choosing Hotel Gagan Regency. We’re delighted to know you had a pleasant stay and found our location convenient and our rooms clean and comfortable. Your satisfaction is our top priority, and feedback like yours encourages us to keep delivering a great experience to all our guests. We look forward to welcoming you again on your next visit to Raipur! Warm regards, Sandip Roy Manager, Hotel Gagan Regency Raipur

Hotel Gagan Regency has replied on Sat Jul 26 17:45:53 IST 2025

Dear Ms Vidhu Krishna,Thank you for your feedback. We understand and respect our policies are important for all guests. We recommend checking them before booking to ensure a smooth stay. We appreciate your understanding.

Hotel Gagan Regency has replied on Mon Oct 13 11:40:49 IST 2025

Thank you for your thoughtful feedback! We’re very happy to hear that you enjoyed your stay at Hotel Gagan Regency and appreciated our room condition, food quality, and the helpfulness of our staff. Clean and spacious rooms along with warm service are what we strive to deliver every day. We truly value your support and look forward to hosting you again soon! Warm regards, Sandip Roy Manager, Hotel Gagan Regency Raipur

Hotel Gagan Regency has replied on Mon Oct 13 11:41:41 IST 2025

Thank you for your continued trust in Hotel Gagan Regency and for sharing your kind words. We’re delighted to know that we are your preferred choice whenever you visit Raipur. It’s always our pleasure to welcome you, and we truly appreciate your recognition of our staff and service. Looking forward to seeing you again soon! Warm regards, Sandip Roy Manager, Hotel Gagan Regency Raipur

Hotel Gagan Regency has replied on Mon Oct 13 11:43:47 IST 2025

Thank you so much for your wonderful feedback! We’re thrilled to hear that you found everything “very very good.” Your satisfaction means a lot to us, and we look forward to welcoming you again at Hotel Gagan Regency. Warm regards, Sandip Roy Manager, Hotel Gagan Regency Raipur

Hotel Gagan Regency has replied on Tue May 20 17:03:42 IST 2025

Dear Mr. Tushar Bhandarkar, We are truly sorry to hear about your unpleasant experience. Please accept our sincere apologies for the discomfort caused by the mosquitoes and the lack of responsiveness from our staff. This is certainly not the standard we aim to maintain. Your feedback is important, and we will take immediate steps to address these concerns and improve our services.

Hotel Gagan Regency has replied on Wed May 07 17:35:33 IST 2025

Dear Mr. Guest, Thank you for your feedback. We are glad you enjoyed the rooftop dinner. We apologize for the delayed room service and appreciate your suggestions regarding the non-veg menu. We will consider these for future improvements.

Hotel Gagan Regency has replied on Wed Apr 23 12:44:25 IST 2025

Dear Mr. Raj Singh, Thank you for your positive feedback. We are glad you had a good stay and enjoyed the food quality. We appreciate your suggestion about the half-plate option and will certainly consider it to improve our service. We look forward to welcoming you again.

Hotel Gagan Regency has replied on Wed Apr 23 12:46:15 IST 2025

Dear Mr. Gunesh Narkar, Thank you for your wonderful review! We are delighted to hear that you enjoyed our location, food, and service. It is always a pleasure to welcome regular guests like you, and we look forward to hosting you again at Gagan Regency.

Hotel Gagan Regency has replied on Wed Apr 23 12:49:01 IST 2025

Dear Mr. Ayush Gupta Kashaudhan, We sincerely apologize for the issues you experienced during your stay. Your feedback regarding staff behavior, the toilet condition, and cleanliness has been noted, and we will address these concerns promptly. We value your input and strive to improve our services. Thank you for bringing this to our attention.

Hotel Gagan Regency has replied on Wed Apr 23 12:51:53 IST 2025

Dear Mr. Nirmal Cherthedoth, Thank you for your wonderful feedback. We are glad you had a comfortable stay and enjoyed the food. We truly appreciate your kind words about our team and will continue to maintain our high standards of service. We look forward to welcoming you back.

Hotel Gagan Regency has replied on Mon Mar 17 13:43:00 IST 2025

Dear Mr. Abhinav Dwivedi, Thank you for your 5-star review! We're delighted you had a great stay and look forward to welcoming you again!

Hotel Gagan Regency has replied on Mon Feb 10 18:12:50 IST 2025

Dear Ms Divya A, Thank you for your kind words! We're glad you had a great experience and appreciated our cleanliness, housekeeping, breakfast, and staff hospitality. We look forward to welcoming you again!