Hotel 91 City Centre

it is good experience of stay.. Good Rooms and enough place. For Business purpose travel this us the good choice

This is fresh property but needs deep cleaning for dust. Breakfast is decent however service needs to improvise. Service is slow at times due to less staff.

Room not proper clean Not a proper Toletries Breakfast average

Wonderful property with comfort stay and staff

Most recommended property in gurgaon

Hotel was neat n clean and the staff is also very cooperative . I would highly recommend this hotel

Room quality room service and other services likes food everything poor quality

This has been one of the most hotel experiences I have ever had as a frequent business traveler. Despite booking two highest-category rooms, the hotel pushed us into the lowest basic rooms. I raised this concern three separate times, yet the front desk staff remained shockingly rude, dismissive, and completely unprofessional. The condition of the room was awful—housekeeping standards are practically nonexistent. The service quality , and the food is pathetic to say the least. On top of everything, the Wi-Fi is beyond horrible, making it impossible to get even basic work done. Overall, this hotel is a total waste of money. I would strongly advise any business traveler to stay far away from this property.

Nice ambience, Food taste was good but quantity is less Room bathroom drainage system not working properly

bekaar service hai 4 baat call karne pe aate hai kya fayda service time per nahi hai change amount in one night of food plain gulab jamun or badam pista wala gulab jamun waha hotel inta bekaar

The rooms are really good and aesthetic and the staff is also really nice the food is average but i guess the pricing can be bit more cheaper

Nice and clean rooms. Surely value for money. Room charges are reasonable. I liked it.

Stay was very good Service 5 Stay good behaviour

Not WiFi working no reception call response badly I call 7 time reception not response 😑 WiFi not working yesterday

Overall stay was good. Staff is polite and humble.

This was meant to be a 4-star experience and yet I received a room the floor of which hadn’t been mopped, an ant infestation and dirty towels. The guy on shift said they don’t mop at night, the ants got bug-sprayed and the towel was reluctantly replaced. The food was alright but I spent minutes explaining to the Room Service person that he had gotten my order wrong. The person was however polite. Even when he told me they don’t do midnight meals even though they had it on the menu. I could barely sleep the whole night thinking about how I might be sleeping on dirty used sheets. I got a good deal on the stay price-wise but I’m never going back.

My overall experience at the hotel was good — the property is nice, and the stay was comfortable. However, there were a few areas that need improvement. Basic amenities like handwash and shower gel were missing initially and were only arranged after a couple of follow-ups with the staff. Although breakfast was complimentary, by the time I reached the dining area after checkout, there was almost nothing available. The staff did arrange something upon request, but it was limited to just one item along with coffee. Overall: The hotel is good, but a little more attention should be given to ensuring that essentials like handwash, shower gel, and shampoo are checked before handing over the room, and that breakfast service is properly managed for all guests.

first day of stay ,, lots of noise on first floor , during stay at night around 1 next day morning room not cleaned Fter giving instructions so there was bad smell of wet towel in room

everything excellent service food, cleaness calm staff, politely staff. good for economics ,well location, receptionist , check in check out over all experience good

Reception staffs were lesser responsive. TV was not working.