Galaxy Homestay

Galaxy Homestay has replied on Fri May 08 22:26:41 IST 2020

Dear Sudeepji, wow, thanks so much for taking the time to share your kind comments, valuable feedback and amazing review. That'll put a smile on our faces for a Long time! It was a pleasure to have you and your wonderful family as our guests. I thank you from the bottom of my heart for giving us five star rating and recommending our Homestay to other travelers. While company places stars next to our Homestay, guests like you Sudeepji are our real stars. Your ratings and review are like blessings for us. The love and affection that we received from you and your family is priceless. By hosting your family we had the opportunity to interact with some very intellectual people and learn a few things about the amazing Bengali culture which promotes learning, involvement in arts and music. We are delighted and thrilled that you and your family had a wonderful stay with us. We do try hard to make our guests feel at home, and well taken care of. We're overjoyed to receive your compliments and appreciation. We believe that hospitality is personal and we have figured out what makes every guest happy. We just make them feel at home. Honestly, we are just there to help with whatever our guests need. We endeavor to go above and beyond customer expectations to ensure our guests have a memorable experience. It's our guests that allow us to constantly improve the way we do business, one of which we're really proud of. We would love to make their experience even more amazing. We have achieved so much and we are what we are today because of the loving support of all the guests that have stayed with us so far. Your feedback makes us proud and motivates us at the same time! Thank you We hope to See you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of services as you have. We look forward to welcoming you back to our Homestay in the future and would love seeing you again and again for another fantastic experience. God bless you and your wonderful family with good health, wealth and unlimited happiness always! Yours sincerely, from Galaxy Homestay.

Galaxy Homestay has replied on Fri May 08 23:30:55 IST 2020

Dear Pranav, wow, thanks so much for taking the time to share your kind comments, valuable feedback and amazing review. That'll put a smile on our faces for a Long time! We consider and treat our guests as family members and we are happy that day by day our family is growing with wonderful people like you from all over India and the world becoming part of our family and we cherish the beautiful memories of their stay with us I thank you from the bottom of my heart for giving us five star rating and recommending our Homestay to other travelers. We are so grateful to you for your kind words. While company places stars next to our Homestay, guests like you Pranav dada are our real stars. Your ratings and review are like blessings for us. The love and affection that we received from you and your family is priceless. It was a pleasure to have you and your family as our guests. Some people like your family touch our lives in special ways. I can say that you and all the people in your family are angels. We are delighted and thrilled that you and your family loved your experience and had a wonderful stay with us. Like you we will also cherish the memories of your stay with us. We do try hard to make our guests feel at home, and well taken care of. We're overjoyed to receive your compliments and appreciation. We are proud of the fact that you felt at home in our Homestay. We believe that hospitality is personal and we have figured out what makes every guest happy. We just make them feel at home. Honestly, we are just there to help with whatever our guests need. We endeavor to go above and beyond customer expectations to ensure our guests have a memorable experience. It's our guests that allow us to constantly improve the way we do business, one of which we're really proud of. We would love to make their experience even more amazing. We have achieved so much and we are what we are today because of the loving support of all the guests that have stayed with us so far. Your feedback makes us proud and motivates us at the same time! Thank you We look forward to welcoming you back to our Homestay in the future and would love seeing you again and again for another fantastic experience. God bless you and your wonderful family with good health, wealth and unlimited happiness always! Yours sincerely, from Galaxy Homestay.

Galaxy Homestay has replied on Sat May 09 01:46:42 IST 2020

Dear Kartavyaji, thanks so much for taking the time to share your kind comments and amazing review. That'll put a smile on our faces for a Long time! It was a pleasure to have you and your family as our guests. I thank you from the bottom of my heart for giving us five star rating. We are so grateful to you for your kind words. Your kind words are like blessings for us. Our real rating is the love, affection and appreciation we got from you and your family. While company places stars next to our Homestay, guests like you Kartavyaji are our real stars. We are delighted that you and your family enjoyed your visit so much. We do try hard to make our guests feel at home and well taken care of. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We look forward to welcoming you back to our Homestay in the future and would love seeing you again and again for another fantastic experience Your feedback makes us proud and motivates us at the same time! Thank you. God bless you and your wonderful family with good health, wealth and unlimited happiness always! Yours sincerely, from Galaxy Homestay.

Galaxy Homestay has replied on Sat May 09 02:04:59 IST 2020

Dear Alvinji, thanks so much for taking the time to share your kind comments and amazing review. That'll put a smile on our faces for a Long time! I thank you from the bottom of my heart for giving us five star rating and recommending our Homestay to other travelers. We are so grateful to you for your kind words. Your kind words are like blessings for us. Our real rating is the love, affection and appreciation we got from you and your family. While company places stars next to our Homestay, guests like you Alvinji are our real stars. We are delighted and thrilled that you and your family loved your experience and had a wonderful stay with us. Like you we will also cherish the memories of your stay with us. We do try hard to make our guests feel at home, and well taken care of. We're overjoyed to receive your compliments and appreciation. We are proud of the fact that you felt at home in our Homestay. We give prime importance in keeping everything clean and our reputation spotless. As far as we are concerned customer happiness is our top-most priority. We look forward to welcoming you back to our Homestay in the future and would love seeing you again and again for another fantastic experience Your feedback makes us proud and motivates us at the same time! Thank you. God bless you and your wonderful family with good health, wealth and unlimited happiness always! Yours sincerely, from Galaxy Homestay.

Galaxy Homestay has replied on Mon May 11 21:47:53 IST 2020

Dear Pangaonkarji, due to sudden emergency circumstances, I had to go out of Town. Please know that your situation was an exception. I Am always available round the clock to welcome my guests and take care of their needs throughout their stay with us, even personally seeing off my guests at check out. However before leaving I had ensured that your stay with us should be very comfortable and I had personally supervised the cleaning of your room by our housekeeping staff and checked every minute detail for your comfortable stay. I had instructed one person from my staff to ensure your smooth check in and also not leave till all your needs were attended to before you went to sleep. Since ours is a Homestay, my parents including myself and family reside in the Homestay property. I appreciate and thank you from the bottom of my heart for your concern for my parent's well being in my absence. You are a very kind, caring, compassionate person and a very good human being who feels other people's pain. I would like to personally apologize if any inconvenience was caused to you or your family due to my absence. As far as we are concerned customer happiness is our top most priority. As you can See from other reviews, we are known for taking ownership and caring deeply about our customers. We pride ourselves in exceeding customer expectations. We're usually known for our exceptional guest experience and we regret that we didn't live up to those expectations here. This is on me. We set a high standard for ourselves, and we're so sorry to hear this was not met in your interaction with our business. Please accept my sincere apologies that your stay fell short of your expectation. Next time give us a call beforehand and be my personal guest and I Am sure that if given another chance we will definitely win your heart and appreciation and deliver you the best customer experience for which we are known for and so many guests have grown so fond of. Yours sincerely, from Galaxy Homestay.

Galaxy Homestay has replied on Mon May 11 23:38:35 IST 2020

Dear Sunilji, thanks for the five star rating. We really appreciate your support and are happy to know that you had a nice stay with us. We give prime importance in keeping everything clean and our reputation spotless. However at the same time we are deeply concerned that you felt that our services and cleanliness were not upto the mark. Well initially we felt after Reading your review that since you had an early check in, even before the other guests had completed their check out formalities and the housekeeping staff hadn't started their work, maybe you felt that the cleanliness and services were not upto the mark. However since we consider our guests as god and respect their word as final, please accept our sincere apologies that your stay fell short of your expectation. As far as the location is concerned it is made difficult to find by Google. There is a very easy way through big four lane roads to come to our home stay however Google makes it confusing and complicated by showing short cuts company narrow by lanes through the city's market. I request all guests to call us prior to check in. Also as soon as they reach Rajpipla city's entrance, I request our guest to call us, we will guide them by keeping our phone on and giving directions from the city's entrance and within 10 minutes the guest will be at our Homestay. Please do not follow Google maps. In case if the guest still wishes to use Google maps he can first select location as Rajpipla district court and after reaching there should set Galaxy Homestay as their location. This will ensure that all the narrow complicated short cuts suggested by Google are bypassed and the guest will reach very easily at our Homestay secured parking lot opposite eye hospital, near old post office, darbar Road. As far as we are concerned customer happiness is our top most priority. Customer service is everything for us and we take pride in giving outstanding service to every customer. As you can See from other reviews, we are known for taking ownership and caring deeply about our customers. We pride ourselves in exceeding customer expectations. We're usually known for our exceptional guest experience and we regret that we didn't live up to those expectations here. This is on us. We set a high standard for ourselves, and we're so sorry to hear this was not met in your interaction with our business. Please accept our sincere apologies that your stay fell short of your expectation. Next time give us a call beforehand and be my personal guest and I Am sure that if given another chance we will definitely win your heart and appreciation and deliver you the best customer experience for which we are known for and so many guests have grown so fond of. Yours sincerely, from Galaxy Homestay.

Galaxy Homestay has replied on Mon May 11 23:58:09 IST 2020

Dear Viraj beau, I thank you from the bottom of my heart for giving us five-star rating. We really appreciate your support. Our real rating is the love, affection and appreciation we got from you and your family. While company places stars next to our Homestay, guests like you Viraj dada are our real stars. We do take pride in catering to our guest's needs the best way we can. Your business means a lot to us We are delighted and thrilled that you and your family loved your experience and had a wonderful stay with us. Like you we will also cherish the memories of your stay with us. We're overjoyed to receive your compliments and appreciation. As far as we are concerned customer happiness is our top-most priority. We look forward to welcoming you back to our Homestay in the future and would love seeing you again and again for another fantastic experience Your feedback makes us proud and motivates us at the same time! Thank you. God bless you and your wonderful family with good health, wealth and unlimited happiness always! Yours sincerely, from Galaxy Homestay.

Galaxy Homestay has replied on Tue May 12 15:39:11 IST 2020

Dear Amalji, thanks so much for taking the time to share your kind comments and amazing review. That'll put a smile on our faces for a Long time! It was a pleasure to have you as our esteemed guest. We are proud of the fact that you felt at home in our Homestay. We believe that hospitality is personal and we have figured out what makes every guest happy. We just make them feel at home. Honestly, we are just there to help with whatever our guests need. We are thrilled that you loved your experience and like you we will also cherish the memories of your stay with us. Our real rating is the love, affection and appreciation we get from every guest who stays with us. Your ratings and reviews are like blessings for us. Your feedback makes us proud and motivates us at the same time! Thank you. We look forward to welcoming you back to our Homestay in the future and would love seeing you again and again for another fantastic experience. God bless you and your wonderful family with good health, wealth and unlimited happiness always! Yours sincerely, from Galaxy Homestay.