Check-in baggage: Go Air Flights allow customers to check-in up to 20 kg of luggage on GoSmart and GoFlexi bookings and 35 kg on GoBusiness.
Hand baggage: GoAir baggage allowance allows the passengers to carry a maximum of one piece of cabin baggage which is not more than 10 kg and does not exceed 115 cm dimensionally.
Web check-in: Web check-in facility is available for customers within 72 hours of the flight till 2 hours prior to flight departure. Customers need to print the copy of the boarding pass post completion of the web check-in. Any excess baggage (outside the free baggage allowance) will be charged at the airport check-in counter at a rate of INR 250 per kg.
In-flight menu: The GoAir in-flight menu consists of signature beverages and refreshments from Café Coffee Day to healthy and flavorsome snacks from Britannia. Go Air Flights also have delicious desi fare so that you don’t miss ghar ka khana even when you are up in the sky!
Travel insurance: For a worry-free travel experience, passengers can get a Travel Insurance on the MakeMyTrip website or the mobile app.
Flight Status: With GoAir’s new SMS services, now you check information such as flights status, flights schedules, search for the lowest fare and current promotions with ease. Check your flight status by typing G8 flight number) on 57333.To know your flight schedules type G8ORIGINDATE (in dd/mm format) and send it to 57333.
Help: For any assistance, type G8HELP and send it to 57333.