Hotel Continental Blue

Hotel Continental Blue

Dear Jaswant Singh, We're truly sorry to hear that your experience at our property did not meet your expectations. We deeply regret any inconvenience you faced during your stay. Your feedback, along with the photos you've shared, has been noted seriously. We always strive to provide clean rooms, warm hospitality, and good service to all our guests. However, sometimes due to unexpected issues like maintenance work or high occupancy, some services may temporarily get affected — and for that, we sincerely apologize. We respect your opinion and are already working to improve in the areas you mentioned. We only hope you might give us another chance in the future to serve you better. Thank you again for your feedback — it helps us grow and improve. Warm regards, Hotel continental blue

Hotel Continental Blue

Dear Mohammad Adil, Thank you so much for taking the time to share your experience at Hotel Continental Blue. We're glad to hear that you enjoyed the clean and well-maintained rooms — your appreciation truly encourages our team to keep doing their best. We also sincerely thank you for your honest feedback regarding the food. We're sorry it didn't meet your expectations, and we'll definitely work with our kitchen team to improve on both taste and quality. Your suggestions are valuable to us, and we look forward to welcoming you again for an even better experience. Warm regards, Vivek Ramawat Hotel Continental Blue

Hotel Continental Blue

Dear Dinesh Singh lodhi, Thank you so much for your kind words and for choosing to stay with us at Hotel Continental Blue. We’re truly delighted to hear that you found the stay comfortable, the food excellent, and the cleanliness up to the mark. It was a real pleasure having you with us — guests like you make our work even more rewarding. Your appreciation motivates our entire team to keep delivering great experiences. We hope to welcome you back soon for another wonderful stay! Warm regards, Vivek Ramawat Hotel Continental Blue

Hotel Continental Blue has replied on Mon Sep 15 09:04:19 IST 2025

Dear Manoj Kumar, We’re sorry to hear that your stay did not meet your expectations. Cleanliness and hygiene are among our top priorities at Hotel Continental Blue, and we take such feedback seriously. We would like to respectfully mention that during your stay, upon receiving your concern, our team immediately responded and shifted you to another room to ensure your comfort. We always try to resolve issues on the spot whenever brought to our attention. We believe in providing a positive experience to all our guests, and we regret that despite our efforts, we couldn’t meet your satisfaction this time. Your feedback has been noted, and we remain committed to continuous improvement. Warm regards, Vivek Ramawat Hotel Continental Blue

Hotel Continental Blue has replied on Tue May 27 16:59:53 IST 2025

Dear Guest, Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly delighted to hear that you appreciated our staff’s behavior, the convenient location near the railway station and market, and the efforts of our management team. Your encouragement means a lot to us, and it motivates our team to keep delivering the best service possible. We look forward to welcoming you back again soon! Warm regards, HOTEL CONTINENTAL BLUE SUDHIR SHARMA

Hotel Continental Blue has replied on Tue May 27 17:23:30 IST 2025

Dear SHARAT LADHA Thank you so much for your wonderful feedback! We’re truly delighted to hear that everything during your stay was to your satisfaction. It’s great to know you enjoyed the food, found our team to be supportive, and appreciated our hotel’s convenient location. Your kind words mean a lot to us and serve as encouragement for our staff to continue delivering warm hospitality and quality service. We’re glad we could make your stay a pleasant one, and we look forward to welcoming you back soon for another great experience in Bikaner! Warm regards, SUDHIR SHARMA HOTEL CONTINENTAL BLUE Bikaner, Rajasthan

Hotel Continental Blue has replied on Tue May 27 17:19:49 IST 2025

Thank you for your valuable feedback. We're glad you liked the location, room size, and ambience. We’re sorry the food didn’t meet your expectations and will definitely work on improving it. Hope to welcome you again soon!

Hotel Continental Blue

Dear KHUSDEEP SINGH We are extremely sorry to hear about your experience during check-out. The behavior you’ve described—especially the use of rude and abusive language by a staff member over something as simple as a bottle of mineral water—is completely unacceptable and not in line with our service standards. Please accept our sincere apologies. We are taking this matter very seriously and will be addressing it with the concerned staff to ensure strict action is taken. Every guest deserves to be treated with respect and courtesy at all times. We truly appreciate you bringing this to our attention and hope you will consider giving us another chance in the future to provide the kind of hospitality we are truly known for. Warm regards, VIVEK RAMAWAT HOTEL CONTINENTAL BLUE Bikaner, Rajasthan

Hotel Continental Blue has replied on Tue May 27 17:08:39 IST 2025

Dear DARSHAN JOSHI Thank you for taking the time to share your feedback. We're truly sorry to hear about the inconveniences you experienced during your stay with us. Please accept our sincere apologies for the stained sofa and the delay in providing the Wi-Fi password. We understand how frustrating it must have been, especially when traveling. We’ve addressed this with our housekeeping and technical teams to ensure these issues do not repeat. We’re also very sorry to hear that our food did not meet your expectations and that your interaction with our receptionist was unpleasant. This is not the level of service we aim to provide, and we are taking this matter very seriously. Appropriate action and training are being undertaken to improve guest relations. Your feedback is extremely valuable to us, and we appreciate you bringing these matters to our attention. We hope you will consider giving us another chance to provide you with the experience you rightfully expected. Warm regards, VIVEK RAMAWAT HOTEL CONTINENTAL BLUE Bikaner, Rajasthan

Hotel Continental Blue

Dear AYON BHATTACHARYA Thank you for taking the time to share your experience with us. We're glad to hear that you found our property to be good, and that our staff made you feel welcome. It's also great to know you were satisfied with our safety and hygiene standards — something we take very seriously. We appreciate your honest mention that the rooms and bathrooms were in OK condition. Your feedback helps us improve, and we'll certainly look into areas where we can enhance the overall comfort and experience. We hope to welcome you back soon and provide an even better stay next time! Warm regards, HOTEL CONTINENTAL BLUE BAJRANG SINGH BHATI Bikaner, Rajasthan

Hotel Continental Blue has replied on Tue May 27 17:15:19 IST 2025

Dear ISHAN JAIMINI We are truly sorry to hear about your disappointing experience and sincerely apologize for the inconvenience caused during your stay. Your feedback regarding the staff response, mosquito issues, lack of repellents, hot water availability, and linen quality is extremely valuable. These are not the standards we aim to maintain, and we deeply regret that we fell short in providing you with a comfortable and pleasant stay. Please be assured that we are already taking corrective steps to address these concerns with the relevant departments to ensure improvements are made immediately. We genuinely hope you will consider giving us another chance in the future to offer you the quality experience that you rightfully expect. Warm regards, VIVEK RAMAWAT HOTEL BLUE CONTINENTAL Bikaner, Rajasthan

Hotel Continental Blue has replied on Tue May 27 17:31:00 IST 2025

DEAR SUNIL ARORA It was a pleasure having you with us! We’re so glad you liked the location and found everything neat and clean. Our staff will be happy to hear your compliments. Hope to see you again soon in Bikaner! Warm regards HOTEL CONTINENTAL BLUE VIVEK RAMAWAT BIKANER RAJASTHAN

Hotel Continental Blue has replied on Tue May 27 17:37:09 IST 2025

Dear Swaraj SARKAR Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations, particularly with breakfast, dinner, and the lack of parking facilities. Please accept our sincere apologies for the inconvenience caused. Your comments regarding food quality, limited breakfast options, and service attitude have been noted seriously and shared with our kitchen and service teams for immediate improvement. We're also actively looking into better solutions for guest parking. We truly appreciate your honest feedback, as it helps us improve. We hope you might consider staying with us again so we can provide you with a much better experience. Warm regards, Vivek Ramawat HOTEL CONTINENTAL BLUE Bikaner, Rajasthan

Hotel Continental Blue has replied on Tue May 27 17:46:07 IST 2025

DEAR Rajvi Singhal Thank you for your feedback. We're glad you liked the hotel overall. We've noted the issues with the exhaust, door noise, and water temperature and are working to resolve them. Warm regards, BAJRANG SINGH BHATI HOTEL CONTINENTAL BLUE BIKANER RAJASTHAN

Hotel Continental Blue

Dear PRASHANT GUPTA Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the multiple inconveniences you faced during your stay. We take your concerns seriously — especially regarding the quality of food, delays in service, staff behavior, and the non-functional TV. This is certainly not the standard we aim to uphold. Your comments have already been shared with our kitchen team and service staff to ensure improvements are made immediately. We’re also reviewing our staff training procedures to make sure that every guest is treated with the utmost courtesy and efficiency. We understand how frustrating it can be to wait for something as simple as a cup of tea, and we agree that this kind of delay is unacceptable. We are actively working on improving response times and in-room amenities for a more seamless guest experience. While we regret that we fell short this time, we truly hope you'll consider giving us another chance in the future to offer you a much better and more comfortable stay. Warm regards, HOTEL CONTINENTAL BLUE SUDHIR SHARMA

Hotel Continental Blue has replied on Wed May 28 10:50:35 IST 2025

Thank you for your feedback. We’re glad you appreciated our central location and parking facilities. We also take note of your comments regarding food and service and will strive to improve these areas to make your next stay even better. We look forward to welcoming you again. Warm Regards HOTEL CONTINENTAL BLUE Vivek Ramawat

Hotel Continental Blue has replied on Wed May 28 10:54:26 IST 2025

Dear Jhawar Lal Sharma We sincerely apologize for the unpleasant experience you had during your stay with us. Your feedback regarding hygiene, room cleanliness, and food quality is deeply concerning, and we are truly sorry that we did not meet your expectations. Maintaining high standards of cleanliness and food safety is a top priority for us, and it is clear from your comments that we fell short. We have immediately addressed these issues with our housekeeping and kitchen teams to ensure that such lapses do not happen again. Your experience does not reflect the quality and service we strive to provide to all our guests. We appreciate you bringing these matters to our attention, as they help us improve. We hope you will consider giving us another opportunity in the future to demonstrate the true standard of hospitality that Hotel Continental Blue is known for. Warm regards, Vivek Ramawat Hotel Continental Blue

Hotel Continental Blue has replied on Wed May 28 11:31:57 IST 2025

Dear Sharendu narain Rai We’re very sorry to hear about your disappointing experience. Your feedback regarding the cleanliness, noise, and food quality has been taken seriously, and we are already working with our teams to improve these areas. We regret that we did not meet your expectations and hope you might give us another chance in the future. Regards Sudhir Sharma Hotel continental blue

Hotel Continental Blue has replied on Wed May 28 11:36:15 IST 2025

Dear Pawan Kumar, Thank you for taking the time to provide your valuable feedback. We’re pleased to know that you found your room neat and clean, as we strive to maintain high standards of hygiene and comfort for all our guests. At the same time, we sincerely apologize that our reception staff did not meet your expectations. Providing warm and helpful service is very important to us, and we regret that we fell short during your stay. Your comments have been shared with our front desk team to ensure better training and improvement in guest interactions. Regarding the food and breakfast, we are sorry to hear that you found them average. We are continuously working with our kitchen team to enhance the quality and variety of our meals to better satisfy our guests’ tastes. We truly appreciate your honest feedback as it helps us improve. We hope to have the opportunity to welcome you back and offer you a much more pleasant and seamless experience in the future. Warm regards, Vivek Ramawat Manager / Guest Relations Hotel Continental Blue