i-ROOMZ Geetha Residency

i-ROOMZ Geetha Residency has replied on Fri May 03 10:34:17 IST 2024

Dear Mr. Naik We're thrilled to hear that you had an excellent stay with us! Providing exceptional service and maintaining a high standard of cleanliness are top priorities for us, so we're delighted that you found our staff to be cooperative, our room service to be efficient, and our rooms to be neatly maintained. Ensuring that amenities like hot water are available 24 hours a day is part of our commitment to providing a comfortable and convenient experience for our guests, and we're glad that this aspect of your stay met your expectations. Thank you for choosing to stay with us and for sharing your positive feedback. It means a lot to our team, and we look forward to welcoming you back for another fantastic stay in the future! If there's anything more we can do to enhance your next visit, please don't hesitate to let us know.

i-ROOMZ Geetha Residency has replied on Fri May 03 10:34:58 IST 2024

Dear Mr. Quadri, We're truly sorry to hear about your disappointing experience during your stay with us. It's disheartening to learn that we fell short of meeting your expectations in several aspects, including the condition of the rooms and the level of service provided. We sincerely apologize for any inconvenience caused by the condition of our rooms. Maintaining a comfortable and updated environment for our guests is a priority, and we regret that we did not meet this standard during your stay. Additionally, any instances of charging extra without providing corresponding value are unacceptable, and we apologize for any confusion or frustration this may have caused. Your feedback is incredibly valuable to us, and we will use it to address the issues you've raised and make necessary improvements to prevent similar experiences in the future. We are committed to providing exceptional service and ensuring that all our guests have a pleasant and comfortable stay with us. Please know that we take your concerns seriously, and we would appreciate the opportunity to discuss your experience further and work towards resolving any outstanding issues. If you're willing, please reach out to our management team directly so that we can address your concerns promptly. Once again, we apologize for the inconvenience and disappointment you experienced during your stay. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

i-ROOMZ Geetha Residency has replied on Wed Dec 13 20:45:13 IST 2023

Dear Mr. Irfan, We are sincerely sorry to hear about the challenges you faced during your recent stay with us. Your feedback is important to us, and we deeply regret that we fell short of your expectations. We apologize for the inconvenience caused by the absence of a lift for the 4th floor. Additionally, we are concerned about the issues you encountered with mosquitoes, electric power disruptions at midnight, lack of WiFi, and the absence of hot water. Please accept our apologies for these shortcomings, as we understand the impact they had on your overall experience. Rest assured, we take your comments seriously, and we will be addressing these issues promptly to ensure a more comfortable and enjoyable stay for our future guests. Your feedback is invaluable, and we appreciate your understanding. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Thank you for bringing these matters to our attention. Best regards, Hotel Manager

i-ROOMZ Geetha Residency has replied on Wed Dec 13 20:46:14 IST 2023

Dear Mr. Jayachandra, We sincerely apologize for the disappointing experience you had during your stay with us. Your feedback is crucial to us, and we are truly sorry for falling short of your expectations. We deeply regret the cleanliness issues in the rooms, the malfunctioning AC, and the inconvenience caused by mosquitoes. It is disheartening to hear that you had to go through the hassle of arguing for a room change. Please know that we take your comments seriously, and we will be addressing these issues with our team to ensure improvements in our services and facilities. We understand your concern about the pricing, and we appreciate your suggestion regarding a focus on basic hygiene over discounts. Rest assured, we will take steps to ensure that our guests receive the level of service they deserve. Your feedback is valuable, and we hope to have the opportunity to make amends and provide you with a much-improved experience in the future. Thank you for bringing these matters to our attention. Best regards, Hotel Manager

i-ROOMZ Geetha Residency has replied on Tue Mar 14 11:15:39 IST 2023

Dear mr. Banerjee, thank you for taking the time to write to us. First of all our sincerest apologies for the inconvenience you experienced. We always strive to give the best service to our guests and we are sorry that we did not meet your expectations. We will make sure we share the feedback with our staff to ensure it does not happen again. We hope to see you again soon to change your expectations.

i-ROOMZ Geetha Residency has replied on Tue Mar 14 12:55:19 IST 2023

Dear mr. Goud, thank you for patronizing geetha residency, anantapur and taking time out to share your experience.

i-ROOMZ Geetha Residency has replied on Tue Mar 14 12:57:50 IST 2023

Dear mr. Naveen, first and foremost thank you for taking the time to share your feedback with us on go-mmt. We would like to express our apologies that you had a negative experience in our hotel. Kindly be advised that our team is working on the case and will follow up accordingly. We hope your next stay at geetha residency will be pleasant journey and looking forward to welcoming you back again.

i-ROOMZ Geetha Residency has replied on Tue Mar 14 12:58:38 IST 2023

Dear mr. Chikate, first and foremost thank you for taking the time to share your feedback with us on go-mmt. We would like to express our apologies that you had a negative experience in our hotel. Kindly be advised that our team is working on the case and will follow up accordingly. We hope your next stay at geetha residency will be pleasant journey and looking forward to welcoming you back again.

i-ROOMZ Geetha Residency has replied on Tue Oct 04 11:11:28 IST 2022

Dear mr. Jha, thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority and i humbly request that you contact me directly to discuss your experience in more detail. I take great pride in the service our hotel provides, and i'm always looking for ways to improve those services, identify training opportunities and provide an outstanding guest experience. I look forward to hearing from you and learning how we can make this right. Sincerely manager

i-ROOMZ Geetha Residency has replied on Mon May 30 12:25:14 IST 2022

We thank you for your review. Thank you for letting us knows about the issues that you experienced. We are sorry for inconvenience. We will improve our services. Please visit again! thank you!

i-ROOMZ Geetha Residency has replied on Tue Sep 19 12:30:51 IST 2023

Dear Mr. Raju, Dear [Guest's Name, Thank you for your concise feedback! We're delighted to hear that you had a good stay with us. If you have any specific comments or suggestions you'd like to share, please feel free to do so. We always value input from our guests to help us continually improve our services. We look forward to the pleasure of hosting you again in the future. Warm regards, Hotel Management

i-ROOMZ Geetha Residency has replied on Tue Sep 22 15:47:14 IST 2020

Thank you very much for your valuable feedback! looking forward to serve you again.

i-ROOMZ Geetha Residency has replied on Tue Sep 19 12:31:53 IST 2023

Dear Mr. Reddy, Dear [Guest's Name, We sincerely apologize for the extremely disappointing experience you had during your stay at our hotel. Your feedback highlights significant issues that are completely unacceptable, and we deeply regret the inconvenience you endured. The concerns you've raised about cleanliness, pests, and ventilation in the bathroom are inexcusable, and we will investigate and rectify these issues immediately to ensure that such problems do not recur. Your feedback is crucial in holding us accountable for maintaining high standards, and we are committed to making the necessary improvements. We understand the frustration this experience has caused and hope that you will consider giving us another opportunity in the future to provide you with a vastly improved and more enjoyable stay. Warm Regards Hotel Management

i-ROOMZ Geetha Residency has replied on Tue Sep 19 12:32:38 IST 2023

Dear Mr. Suryanarayana, Dear [Guest's Name, We sincerely apologize for the discomfort you experienced during your stay at our hotel. Your feedback regarding the lack of hot water in non-AC rooms is deeply concerning, and we regret the inconvenience this caused. Ensuring a comfortable and pleasant stay for our guests is our top priority, and it's clear that we fell short on this occasion. We will immediately address the issue with the hot water supply and take steps to ensure that such problems do not recur. Your comments are invaluable to us, and we hope you will consider giving us another opportunity in the future to provide you with an improved and more satisfactory experience. Warm regards, Hotel Management

i-ROOMZ Geetha Residency has replied on Tue Sep 19 12:33:29 IST 2023

Dear Mr. Atmakuri, Dear [Guest's Name, Thank you for sharing your feedback about your night stay at Geetha Residency. We appreciate your kind words regarding the friendly and helpful staff. We understand your concern about car parking, and we apologize for any inconvenience caused by the limited parking availability. Your feedback is valuable, and we will look into ways to improve this aspect to better accommodate our guests in the future. We're glad to hear that, overall, you had a good experience, and we hope to have the opportunity to welcome you again for another enjoyable stay. Warm regards, Hotel Management

i-ROOMZ Geetha Residency has replied on Tue Sep 19 12:34:15 IST 2023

Dear Mr. Kumar, Dear [Guest's Name, Thank you for your positive feedback! We're delighted to hear that you found our rooms clean and tidy, and that our hotel's central location was convenient for you. It's also great to know that you were satisfied with our room service. Your comments are much appreciated, and we hope to provide you with another pleasant stay should you choose to visit us again in the future. Warm regards, Hotel Management

i-ROOMZ Geetha Residency has replied on Tue Sep 19 12:34:56 IST 2023

Dear Mr. Yadav, Dear [Guest's Name, We sincerely apologize for the unsatisfactory experience you had during your stay at our hotel. Your feedback about mosquitoes, non-functional AC, and poor cleanliness is deeply concerning, and we regret the inconvenience you endured. We take your comments seriously, and we will investigate and address these issues immediately to ensure that such problems do not recur. Your comfort and satisfaction are of utmost importance to us, and we understand that we fell short of your expectations on this occasion. We hope you will consider giving us another opportunity in the future to provide you with a vastly improved and more enjoyable stay. Warm regards, Hotel Management

i-ROOMZ Geetha Residency has replied on Tue Oct 31 15:27:05 IST 2023

Dear Mr. Jajjara, We sincerely apologize for your unpleasant experience at our hotel. Your feedback is invaluable to us. Rest assured, we are addressing the issues you mentioned promptly to enhance our guest experience. Thank you for bringing this to our attention. Warm regards, Hotel Management