Regant Lake Palace Hotel

The carpets on the floor wasnt clean enough and the had a foul pigeon odour. The floor tile was totally slippery and the bathroom floor mat was too slippery. 4* star hotel should have at least complete carpet flooring.

We had a very disappointing experience during our stay. The staff's attitude was unprofessional and unwelcoming. The room and washroom were unhygienic, with cockroaches present. The air conditioner in the room was old and not functioning properly. The breakfast spread was limited, and additional requests were denied outright. It appeared that the poor service was due to the fact that we booked through the mm t platform rather than directly with the hotel. Overall, this experience was far below expectations, and i would not recommend this hotel to anyone. If i could, i’d rate them negatively. We would want a refund for the terrible experience we had at the hotel.

Room are good but staff attitude are not good, good location they are fined to small mistake average

It’s a very old property which is poorly maintained. I booked 2 rooms costing something like a 3 star hotel. The acs there are from british era i guess and there are no ceiling fan. It was so uncomfortable that we vacated a day before without any refund. Staff and servers are not too good. They looked helpless to help us. Only after much of the chasing they changed one of my room to another which had somewhat better cooling, but again from british era!

Room is dirty i kettle not working i intercom doesn't work i carpets are old and dirty i ac is broken i linen is centuries old and de co-lured i no toiletries i cupboards are stinking and overall a scary experience i though staff works their best management seems not interested and looks like n pa hotel. Make my trip should evaluate the properties by alternate ways !

The breakfast served was cold, when asked about it it was conveyed that please don't ask us, contact the reception. The room service was also delayed and non responsive.

Fantastic hotel! Room was very clean, staff were incredibly helpful and friendly, food was cheap and of a very high quality. What more can you ask for? Can't recommend more highly for either a business professional

Missed to identify, this is indented to bar related activities. The rooms were tidy. It's not good for family

Good service. Immediate access to the location. This property is on the main road. Car parking available. Good rooms services

The stay was not good, and the staff was not corporative. Just the hotel wants to upgarde there services

Best service and room with location

Good hotel room with nice location, and most beautiful your service

Good hotel, nice location and excellent staf s service.

Nice hotel, nice location, goo

Good hotel, nice locection, value for money

Comfortable stay, staff was good, systematics and helpful

The place was huge but it was very badly maintained.Can be because of the Covid issues but atleast if they have decided to take the guest should have thought of it. AC was leaking and dripping. TV was not functioning. We just adjusted because we didn’t have an option of stay near by.

Good facilities and amenities

Was a short stay. Good, neat and tidy rooms. Hygienic wash room. Well located on National highway. Cordial staffs.

Like it but outside full locals.