Hotel Mantra Palace

The rooms which were shown in the pic was not as per reality. This is very pathetic. Will never book rooms or suggest someone to book

Good service and good behaviour by hotel staff. Overall good experience. Food is good room is c line

Pathetic stay. Beds, pillows and blankets are totally un cleaned with stains all over. Good

Area is good and hotel is well clean and food was also good

Good facilities provided. Restaurant is available, room service needs improvement

I have never ever faced such bad experience staying at hotel. On arrival for check-in at once the front office In charge said there is no booking without even checking. After several requests and presenting my booking details he called up to someone and got it confirmed. Though it was too late to check in at 11:00 night the room was smelly, linen was dirty and seems to be used before our check in. Air conditioner, remote was not provided though it was working at a constant temperature & fan speed. The television was not working and was deactivated. Now in the morning we asked to provide towels for the bath which as not given at the time of check-in. To which the hotel staff took 35 minutes to provide that to after calling 05 times to the house keeping and reception. After all this we did not try for the food.

Staff were courteous and provided prompt services but the overall ambience and cleanliness of the place including the amenities provided needs improvement

Stayed there for 2 nights. Hotel is comparably good. It is on the main road at Panposh area. There was no complementary breakfast included. But a good restaurant is located inside the hotel.
Good value of money. Located in good locality. Restaurant available inside the hotel as well as nearby.