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- HOTEL JYOTI RESIDENCY 1&2 MATHURA - Hotel, Mathura
HOTEL JYOTI RESIDENCY 1&2 MATHURA
Amenities
- 24-hour Room Service
- Power Backup
- Housekeeping
- Newspaper
- Free Parking
- Laundry Service
- + More Amenities
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+91
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Poor(16 RATINGS)
Mathura
10.4 km drive to Sri Krishna Janmabhoomi
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 12 PM
Check-in date
Check-out date
Rooms, Guests
HOTEL JYOTI RESIDENCY 1&2 MATHURA Location
Location rated 2.5 by guests
What guests said
Guests noted the property's location as quite remote, far from city amenities, requiring significant driving for basic needs. Many felt it was inconvenient, with no nearby restaurants or services, contributing to a poor overall experience. However, one guest expressed satisfaction with their stay, indicating some positive experiences despite location challenges.
Property Rules at HOTEL JYOTI RESIDENCY 1&2 MATHURA
Check-in: 12 PM Check-out: 12 PM
- Primary Guest should be atleast 18 years of age.
- Unmarried couples are not allowed
- Passport, Aadhar, Govt. ID and Driving License are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
User Rating & Reviews
- everyone
- group
- couple
- business
- family
Poor
16 Ratings
Last 10 Customer Ratings (Latest First)
- 1
- 1
- 1
- 2
- 1
- 3
- 1
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- 1
- 4
Reviews Summary
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The property has received quite a few complaints about poor housekeeping and management. Guests reported issues like a lack of drinking water services, no mosquito protection, and faulty TVs. Cleanliness is a major concern, with many mentioning mosquitoes and unkempt rooms. The management's attitude and responsiveness also received negative feedback. Some guests did mention pleasant rooms, but overall, the experience seems far from satisfactory, with many stating they would not recommend staying here.
1.0
Very bad service
kailash c.
business
businessI was staying in this hotel for 12 days I can not service properly. 1. Housekeeping very bad. 2. Management request to guest for tv recharge. 3. Mosquito protection like an all-out, good knight, etc not available in the hotel. 4. Drinking water service not available. 5. Management behavior was very bad. 6. Without any information, management changes the room. 7. Room bathroom and room conditions very poor quality. 8. Electricity and power backup very poor.
Room: DELUXE ROOMS
1.0
3rd class service
kailash c.business
businessMost 3rd class hotel, no service available here house keeping, water, room service etc.
Room: DELUXE ROOMS
2.0
Service issue
aniket m.business
Tv is not working and service people's are not good
Room: DELUXE ROOMS
1.0
Not recommended
vivek g.family
Hotel was not clean at all, there were mosquitoes everywhere.
Room: DELUXE ROOMS
1.0
Bad Hotel
ram s.group
Very bad hotel, not provide facility of WiFi, TV room service and very most important, room very bad.
Room: DELUXE ROOMS
1.0
Worst
pratiksha s.
Worst experience.
Room: DELUXE ROOMS
4.0
Good Stay
niranjan j.
Food facility not available and parking is not good.
Room: DELUXE ROOMS
2.0
Mosquitoes are in room no food or packed drinking water available
udit d.
Liquid mosquito repellent is not available nor food is available also location is too far from city so you need to drive a lot to find anything required.
Room: DELUXE ROOMS
4.0
Very happy
kamal.couple
We are happy to stay in there I think next time I will try to there stay in this hotel. My journey was good. And the room was very good. And also room service is good so all over that my experience was good there
Room: Double Bed AC Room
1.0
Hi. The hotel staff was
haripal s.couple
I stayed for 2 night. The hotel staff is worst and illetrate. They don't know how to behave with client and if you will ask for the bill they will misbehave. They will never change bed sheet and pillow cover. The hotel does not have in house restaurant. Never ever think of staying there. You will surely spoil your trip.
Room: Double Bed AC Room
1.0
All services are very poor in this hotel
dvijendra d.family
Very poor services, I request to you all don't stay in this hotel, very bad condition of rooms, there is no any cleaness, staff service is very bad, they provided tea after one hour of demand by us
Room: Double Bed AC Room
4.0
Hotel is best but location is average
hemant k.group
Room is the best for purpose of three members and facilities is good there is very best hotel in my life, room is very clean & clear, or good management is Hotel meneger, I like you and very special.
Room: Double Bed Non AC Room
1.0
Totally worst
anup r.other
Most worst hotel I have ever seen in my life. If you want to talk to the help desk you have to walk to the dest as no intercom is there. Full of mosquito. They don't have restaurant and you will have noting to eat at 1 km surrounding. Located in a worse place.
Room: Double Bed Non AC Room
