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- Home
- Hotels in India
- Jalandhar
- 3 Star Hotel in Jalandhar
- Hotel Citadines, Jalandhar
Hotel Citadines
Amenities
- Restaurant
- 24-hour Room Service
- Lounge
- Bar
- + More Amenities
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+91
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Average(21 RATINGS)
Near Jalandhar Train Station
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 12 PM
Check-in date
Check-out date
Rooms, Guests
Hotel Citadines Location
Location rated 2.8 by guests
What guests said
Guests appreciated the property's central location, close to bus and railway stations, as well as local markets. However, some noted inconsistencies with the location on maps and issues like poor parking and accessibility. While many found the area convenient, others felt that the surroundings did not meet expectations for cleanliness and hygiene.
Property Rules at Hotel Citadines
Check-in: 12 PM Check-out: 12 PM
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.- Primary Guest should be atleast 18 years of age.
- Passport and Driving License are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Average
21 Ratings
Last 10 Customer Ratings (Latest First)
- 5
- 5
- 4
- 1
- 4
- 2
- 3
- 1
- 1
- 2
Reviews Summary
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Guests have mixed feelings about this property. Many highlighted poor hygiene, dirty rooms, and uncomfortable beds, with some even mentioning unpleasant smells and inadequate facilities like lighting and hot water. While a few appreciated the location near transport and markets, the service and food quality received criticism. However, some guests did find positives, such as a nice open sky bar and cooperative staff, which provided a decent experience for a minority. Overall, the property's maintenance and service seem to need serious attention.
1.0
Feedback
amol s.family
1. Hotel did not have a adequate ligts in bed room no geezer av l at room water faciity very poor as we open the tap water flow in opposite directions 2. Cleaning of room very poor no dusting there no keetle av l for hot water 3. No breakfast av l hotel staff said u have to wait till 11 for breakefast.
Room: Deluxe Room
1.0
Worst
sandeep.business
Really very bad experience in my life
Room: Deluxe Room
4.0
Clean rooms and delicious food
rajvinder s.couple
It was great experience travelling Jalandhar and staying at this hotel, I am mesmerised with aroma of the hotel
Room: Deluxe Room
1.0
Looks like c grade area
ramneek s.couple
Rooms are not clean. Matress and bed are not comfortable. Washrooms are dirty. Water in taps have dirty smelled. Bad experience
Room: Deluxe Room
1.0
Worst rooms ever seen
manoj.
group
groupRooms not clean, washroom worst, damaged walls, no bucket or shower in bathroom. Fan's regulator was not working and broken. No proper parking facility for car. No proper answer from the enquiry even on repeated calls.
Room: Deluxe
1.0
Not like
vipul.family
Very bad room don't ever go for this hotel. Staff behaviour is very poor it is totally wastage of money and one of time staff rejects that the booking is confirmed tooo much frustrated from staff my opinion don't go ever to this place
Room: Ac Super Deluxe
1.0
Room is not good at all, bad service
deepak j.family
Room is not clean at all there is a lizard in a room washroom is not clean. Room is smelly Tata sky is not working and when I ask to change my room management will take 2 hrs for that so it's a bad experience for me.
Room: Deluxe
1.0
Not recommended
abhijeet r.solo
Not recommend to stay with family. Very poor hygiene. You need visit reception every time when need something. Food also not up to the mark at per cost.
Room: Ac Super Deluxe
5.0
Food and service was awesome
jagvir d.group
It was great experience for me and my friend to stay in this hotel. Food and service were very good. Locality is so near to bus stand and railways station. Market is near the hotel. Staff was so co operative.
Room: Ac Super Deluxe
2.0
Don't value their customers
gurmeet.couple
Location on google map is totally different as compared to original location. Room Pradesh video was not up to mark. AC water was leaking. Not provided even with complementary water and insisted on paid water. It's one star hotel
Room: Ac Super Deluxe
1.0
Confirmed booking for room is not available
sahil.couple
Very bad the room is smelling and when we reached they said no room is available right now intact our booking is confirmed. Then we have to wait for 1hrs for getting the room very bad for employees. Thanks
Room: Ac Super Deluxe
5.0
Good hotel
prabhjot s.couple
Good hotel near main market / great service and food. Located centre in the city easy to approach many places. Most important thing is they have open sky bar which is very neat and clean. Nice view from the top.
Room: Ac Super Deluxe
