Hotel Amora

MakeMyTrip likely conducts some level of verification and audit before listing a property as a 3-star hotel on their platform. However, the exact process may not be publicly disclosed. Here's how they might handle such situations ¹ ²: - *Verification Process*: MakeMyTrip may verify the hotel's details, such as its amenities, services, and overall quality, to ensure it meets certain standards. - *Hotel Classification*: The star rating system is often based on specific criteria, including room amenities, services, and overall quality. MakeMyTrip might rely on this classification system to determine a hotel's star rating. - *Partnerships and Agreements*: MakeMyTrip may have partnerships with hotels that meet certain standards, which could influence the properties they list on their platform. If a property misrepresents itself as a 3-star hotel, customers may experience ³ ⁴: - *Poor Service*: The hotel's service might not match the expected standards of a 3-star hotel. - *Inaccurate Amenities*: The hotel's amenities might not be as described, leading to customer dissatisfaction. - *Refund and Compensation Issues*: Customers might need to contact MakeMyTrip's customer service to resolve issues, potentially receiving refunds or compensation. MakeMyTrip's customer service would likely be responsible for addressing customer complaints and concerns about hotel misrepresentation. The company's responsibility would include ⁵: - *Resolving Customer Complaints*: MakeMyTrip would likely work to resolve customer complaints and ensure that customers receive the services they were promised. - *Providing Refunds or Compensation*: In cases where customers are dissatisfied with their hotel experience, MakeMyTrip might offer refunds or compensation. - *Maintaining Platform Integrity*: MakeMyTrip would aim to maintain the integrity of their platform by ensuring that listed properties meet certain standards and accurately represent themselves.

stay was good,, the washroom was a little messy , employees are good,,, little far from the. ity centre. stay was good,, the washroom was a little messy , employees are good,,, little far from the. ity centre.

Hotel is old food is expensive majburi ho to hi ruke other hotel bhi ache hai or thoda city se outer me hai

These are few points - 1. Very bad staff behavior 2. No electricity backup. Spent a lot of time in the dark waiting for electricity 3. Very expensive food 4. Lot of miscommunication to conclude this was worst hotel stay by far.

The staff dragged me around the hotel to allot me the room because none of the rooms were clean. In addition when i told the staff to hurry, he left and said do whatever you want, i won’t show you the room. The owner had to intervene. The next morning, the hotel charged me for breakfast because according to the hotel, they can give me only one food item for free in breakfast. The lady at the reception was telling me the rules as if i had never stayed at any other hotel. Overall the the stay was terrible and the staff was too arrogant and lazy.

Located at the outskirt of the town, food was average and serving time was very high and no one picked up reception or room services phone. Every time i had to call hotel phone number.

Fabulous and elegant hotel to stay in with fairly priced clean and well-maintained rooms. Leisure toilets. Good staff, well-coordinated. The cuisine was excellent, and the hygiene was superb. The location is fantastic, and getting about is a joy.

The rooms were clean. Just need to improve food taste. Rather than that all were good