Hotel Vijay Vilas

I am very disappointed with my recent experience. I had booked a hotel for 3 nights but, due to my wife’s medical emergency, I had to check out the next day before 1 pm. I immediately requested a refund for the remaining 2 nights. It has already been 4 days, yet I have not received a single response from MakeMyTrip regarding my refund. The hotel staff and room were good, but they have not responded to MMT’s mails, and as a result MMT is simply waiting for their reply. It is very frustrating to see such unprofessional handling from both the hotel and MMT’s support team. MMT representatives are just saying they are “waiting for the hotel’s response” instead of resolving the issue. This lack of accountability is highly disappointing

Had not expected experience. I had paid around 3k per day but hospitality and arrangements were as much good as much I paid.

Rooms were clean. staff behavior was excellent .Food was delicious .overall the experience was very goood

best hotel in the agra I have been staying the best thing I love is the cleanliness of the hotel recommended

Location was as desired Food and amenities were ok Services were also ok Parking was a challenge Rest was fine

Nice Stay clean rooms Good Food nice and professional staff. Good Location. all the modes of transportation are easily available.

"Disappointing Experience I'm a regular customer, but my recent stay at this establishment was a thoroughly underwhelming experience. The room quality was subpar, with an ineffective AC and unclean bedding. Despite booking a room for three, we were initially provided with two separate beds, which was only rectified after multiple requests. Unfortunately, the new room was even worse, with a persistent stench. The food options were extremely limited, and the breakfast service started at 8:30 am, despite being advertised for 7:00 am. Overall, my stay was a complete waste of money, and I'm extremely disappointed with the standards of this property. I hope will take necessary steps to improve the quality of their partner hotels. In future, I would not forget this poor stay with my family. Rating: 1

We have booked a room for our office trip . It’s a good hotel . And service is very nice. Food are also nice.

Very nice stay location was good staff behavior good everything o key service very good bathroom neet and clean

Service is poor. Used bed sheets are placed.

Everything o key staff behaviour veri good service also veri nice parking space and room is very clean

Stay at vijay vilas was really good. Room and toilet was clean. Also, breakfast was really good. I would recommend vijay vilas if you’re looking for a stay which budget friendly.

Hotel location and environment is good. Staff is cooperative and responsible. Rooms are neat and clean. Just nonplus is breakfast timing is late ( 8. 30 am) and little bit scope to improve washrooms. Overall this is good experience in average budget.

location is very convenient. the staff is also polite but the facility and size of the rooms were small compared to the price charged. For a place like dayalbagh, the rent charged was high and the room amenities provided were very limited.

Very bad behaviour by receptionist and they are very unprofessional, talks very rudely with guest. Not recommended to anyone

Good.

very good stay all good staff behaviour is also good food quality good and good quality is to much thanx vijay vilas I will always stay 😊

The toilet was not that good the evening ac was not working properly some kind of tv was not working

Located on the main road, easily accessible. Buffet they should give more options and rooms were clean

Very good and supportive staff. Clean room. Good food quality. Good connectivity. Good location. Nea to market place.