Convenient location, although the current access is affected due to traffic because of ongoing metro construction.
Food is good. Be careful if you are traveling with someone who cannot use stairs. The restaurant is 1 level below the lobby, and its accessibility is through stairs. There is a lift which directly opens into the bar. It was not very convenient for my senior citizen parents to go into the restaurant through a loud and smoky bar.
We had booked 2 rooms. The front office said they gave us a free upgrade, but the rooms looked old. They were clean, but could do with some renovation and maintenance. I am not even sure if we got the rooms as per the category that we had booked for. The interiors were not similar to the pictures
Service was ok. Some things like dental kits, face towels were missing, which they provided upon asking.
They provide only 2 half litre water bottles per room. More is chargeable. When we pointed out that every hotel provides atleast 2 litres for 2 guests, they agreed to provide 2 more bottles. They do not provide RO water in rooms. (most other hotels we have stayed at provide RO water in jugs)
Overall, an average stay.