Goa Villagio Resort & Spa - A Unit of IHM, Goa

Goa Villagio Resort & Spa - A Unit of IHM, Goa has replied on Thu Oct 23 15:24:57 IST 2025

Dear Guest, Thanks for sharing your wonderful experience! We're thrilled you enjoyed your 3-day stay with us, loving the restaurant, bar, food quality, pool, gym, and friendly staff! Glad you found your room comfortable and hygienic, and proximity to the beach great! Looking forward to welcoming you back soon! Best regards, Pranav Sharma Revenue Manager

Goa Villagio Resort & Spa - A Unit of IHM, Goa has replied on Thu Oct 23 15:25:59 IST 2025

Dear Guest, Thanks for sharing your feedback! We're thrilled you found our property well-maintained and beautifully located, with courteous staff! Hope to welcome you back soon to enjoy more of what we offer! Best regards, Pranav Sharma Revenue Manager

Goa Villagio Resort & Spa - A Unit of IHM, Goa has replied on Thu Oct 23 15:27:05 IST 2025

Dear Guest, Thanks for sharing your wonderful experience! We're thrilled you found our place serene, calm, and amidst nature, with all facilities, neat rooms, and awesome food! Glad you enjoyed your 3-day stay and loved the location near the beach! Hope to welcome you back to South Goa soon! Best regards, Pranav Sharma Revenue Manager

Goa Villagio Resort & Spa - A Unit of IHM, Goa has replied on Thu Oct 23 15:27:49 IST 2025

Dear Guest, Thanks for sharing your wonderful experience! We're thrilled you had a homely stay in Goa, and appreciate Suresh, our restaurant supervisor, for making you feel more comfortable! His dedication is valued, and we're glad you had a great time! Hope to welcome you back soon! Best regards, Pranav Sharma Revenue Manager

Goa Villagio Resort & Spa - A Unit of IHM, Goa has replied on Wed Jul 23 13:31:58 IST 2025

Dear valued guest, We're deeply sorry to hear that your stay with us was one of the worst you've ever had. We apologize for the issues you faced, including: - Lack of senior staff availability at night - Unprofessional behavior from reception staff - Difficulty with the room lock We understand that these issues significantly impacted your experience. We'll take your feedback seriously and work to improve our staffing, training, and maintenance. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out. We hope to have a better opportunity to serve you in the future. Best regards, GS.Gill (FOM)

Goa Villagio Resort & Spa - A Unit of IHM, Goa has replied on Mon Jun 23 13:36:01 IST 2025

Dear Guest, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay at Goa Villagio, appreciating our calm surroundings, excellent food, soothing ambiance, and outstanding hospitality. We're glad our front desk staff were cordial and helpful, and our services met your expectations. The eco-friendly transportation to Betalbatim beach is a great plus! We strive to maintain a peaceful retreat, and your recommendation means a lot to us. We look forward to welcoming you back! Best regards, Pranav Sharma

Goa Villagio Resort & Spa - A Unit of IHM, Goa has replied on Mon Jun 23 13:37:21 IST 2025

Dear Guest, We're deeply sorry to hear that your experience didn't meet your expectations. We'll investigate the issues with cleanliness, TV functionality, bathroom amenities, mosquito control, and food quality. We'll also address the service concerns and provide additional training to our staff. Your feedback helps us improve. We'd like to make it right and invite you to give us another chance. Best regards, Pranav Sharma

Goa Villagio Resort & Spa - A Unit of IHM, Goa has replied on Wed Jul 23 13:33:54 IST 2025

Dear valued guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us, appreciating our: - Beautiful surroundings, gardens, and pool - Cooperative staff - Lovely food We're glad you had a pleasant stay overall. We look forward to welcoming you back soon! Best regards, GS.Gill (FOM)

Goa Villagio Resort & Spa - A Unit of IHM, Goa has replied on Fri Apr 11 14:36:33 IST 2025

Dear valued guest, Thank you for sharing your thoughts about your recent stay with us. We're glad you appreciated the property's beachfront location and enjoyed the food. Areas for Improvement We take your feedback on cleanliness and service seriously. We'll work on enhancing these aspects to ensure a better experience for our guests. Action Plan We're committed to providing a comfortable and enjoyable stay for all our guests. We'll address the issues you've raised and make necessary improvements.

Goa Villagio Resort & Spa - A Unit of IHM, Goa has replied on Tue Feb 04 12:45:06 IST 2025

We apologize for the issues with the room at Goa Villagio Resort. Rest assured, we are addressing this issue and working on maintaining and enhancing the rooms for a better guest experience moving forward"

Goa Villagio Resort & Spa - A Unit of IHM, Goa has replied on Fri Apr 11 14:29:49 IST 2025

Dear valued guest, We're sorry to hear that your stay at Goa Villagio didn't meet your expectations. We apologize for the issues you faced with the lack of a lift, non-functional AC, and subpar food at the restaurant. Concerns with Staff and Management We understand that the attitude of our staff and management fell short of your expectations. We'll address this with our team to ensure a more attentive and responsive approach to guest needs. Action Plan We appreciate your feedback and will take it seriously. We'll work on improving the amenities, services, and overall guest experience.

Goa Villagio Resort & Spa - A Unit of IHM, Goa has replied on Tue Feb 04 12:46:38 IST 2025

We apologize that your overall experience at Goa Villagio Resort did not meet expectations. We take your feedback seriously and are committed to making the necessary improvements to ensure a better stay for all guests"

Goa Villagio Resort & Spa - A Unit of IHM, Goa has replied on Wed Jan 08 21:32:36 IST 2025

Thank you for sharing your concerns about the food at Goa Villagio Resort. We regret that your dining experience was not as expected, and we will make improvements to our menu based on your feedback to ensure a better variety for all our guests"

Goa Villagio Resort & Spa - A Unit of IHM, Goa has replied on Wed Dec 25 11:17:25 IST 2024

Thank you for sharing your review of Goa Villagio Resort! We’re delighted to know that you had a memorable stay with us. We continuously strive to improve our offerings to ensure each guest enjoys a relaxing and enjoyable experience.

Goa Villagio Resort & Spa - A Unit of IHM, Goa has replied on Tue Feb 04 12:51:31 IST 2025

Thank you for your positive feedback. We're glad you had a relaxing and enjoyable stay at Goa Villagio Resort. We always aim to provide our guests with a comfortable experience, and your review reassures us that we are on the right track"

Goa Villagio Resort & Spa - A Unit of IHM, Goa has replied on Wed Dec 25 11:19:51 IST 2024

Thank you for recognizing the efforts of our team at Goa Villagio Resort. We’re proud to offer exceptional service, and we’re pleased to know that our staff made a positive impact on your stay. Your feedback encourages us to maintain this standard of service.

Goa Villagio Resort & Spa - A Unit of IHM, Goa has replied on Mon Jan 06 17:11:51 IST 2025

We’re so happy to hear that you had a great overall experience at Goa Villagio Resort! It’s our priority to make each guest’s stay memorable, and we are thrilled that you enjoyed your time here. We look forward to hosting you again"

Goa Villagio Resort & Spa - A Unit of IHM, Goa has replied on Wed Dec 25 11:22:21 IST 2024

We appreciate your comment on our location at Goa Villagio Resort. While we are nestled in a quieter area of Goa, we are always ready to assist our guests with transportation options to enjoy the local beaches and attractions. We hope to host you again soon.

Goa Villagio Resort & Spa - A Unit of IHM, Goa has replied on Wed Jan 08 21:39:14 IST 2025

We appreciate your comments about the room at Goa Villagio Resort. We regret that the room was not up to your expectations, and we are taking steps to improve the overall quality of our accommodations to ensure a more comfortable experience"

Goa Villagio Resort & Spa - A Unit of IHM, Goa has replied on Mon Jan 06 17:13:53 IST 2025

Thank you for your review of the rooms at Goa Villagio Resort. We're pleased to know that you were satisfied with your room experience. We aim to provide a peaceful and cozy environment, and we look forward to hosting you again for another relaxing stay"