Stone Water Eco Resort

Stone Water Eco Resort has replied on Thu Oct 16 15:05:51 IST 2025

Dear Guest, Thanks so much for your feedback! We're glad you enjoyed your stay with us. We appreciate your kind words and will definitely pass on your suggestion to our team to improve the cleaning services outside the room. Looking forward to welcoming you back soon! Best regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort

Dear Guest, Thank you for sharing your concerns about your stay with us. We apologize for the issues you faced with room cleanliness and the AC functionality. We'll look into the specific problems you mentioned, including the dirty pillows, chair, and stained bedsheets in room. Your feedback on staff responsiveness is also noted, and we'll address the delays in luggage assistance and room issue resolution. We appreciate your honesty and will use this to improve our services. We regret that your experience didn't meet your expectations and hope you'll give us another chance to serve you better in the future. Best regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Thu Oct 16 15:12:53 IST 2025

Dear Guest, Thanks for sharing your feedback about your stay with us. We apologize for the issues you faced with beach maintenance and room cleanliness, including the stained linen and towels. We'll definitely look into improving these areas. We're glad to hear that you enjoyed the breakfast, and we'll consider expanding our menu options. We appreciate your honest feedback, and we'll work on enhancing your overall experience. Sorry that your stay was just average, and we hope you'll give us another chance to serve you better. Best regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Thu Oct 16 15:15:35 IST 2025

Dear Guest, Thanks so much for sharing your wonderful experience at Stone Water Resort! We're thrilled to hear that you enjoyed your 2-day stay with us, and appreciated the greenery, food, and especially our staff's hospitality. Your kind words and recommendation mean a lot to us. We'll keep working to provide fantastic experiences for our guests. Looking forward to welcoming you back soon! Best regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Thu Oct 16 15:22:49 IST 2025

Dear Guest, Sorry to hear that the room provided wasn't the same as mentioned in the app. We apologize for the inconvenience caused. Could you please share more details about the discrepancy so we can look into it and make things right? Best regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Thu Oct 16 15:23:54 IST 2025

Dear Guest, Thanks for sharing your feedback about your stay with us. We apologize for the issues you faced with location, room cleanliness, resort maintenance, and facilities like the swimming pool and indoor games. We'll look into improving these areas, including ensuring rooms are cleaned properly, maintaining the resort's cleanliness, and organizing activities like indoor games. Sorry that your experience wasn't up to your expectations. We appreciate your honesty and will work on enhancing our services. Best regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Thu Oct 16 17:03:09 IST 2025

Dear Guest, Thanks so much for sharing your wonderful experience at our resort! We're delighted to hear that you enjoyed the peaceful atmosphere, the rocky beach, and the connectivity from Dabolim Airport. We're glad our staff made your stay pleasant and that you appreciated the restaurant's location and cuisine. Your kind words mean a lot to us, and we'll keep working to provide memorable experiences for our guests. Looking forward to welcoming you back soon! Best regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Thu Oct 16 17:07:43 IST 2025

Dear Guest, Thank you for sharing your detailed feedback about your stay with us. We apologize for the numerous issues you faced, and we're shocked by the extent of the problems you encountered. We'll thoroughly investigate and address the concerns you've raised, including: - Improving housekeeping and service, including phone accessibility - Enhancing lighting and navigation around the resort - Addressing room maintenance issues, such as water seepage and termite problems - Reviewing and expanding food options, including buffet breakfast - Ensuring swimming pool cleanliness and safety - Upgrading bathroom amenities and hygiene We regret that your experience was so disappointing and appreciate your honesty. Your feedback will help us improve and provide better experiences for future guests. Best regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Thu Oct 16 17:09:08 IST 2025

Dear Guest, Thanks so much for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed your stay, appreciating the calm atmosphere, peaceful surroundings, and cool breeze. We're glad our staff's politeness and supportiveness contributed to your pleasant stay. Your kind words mean a lot to us, and we'll keep working to provide relaxing and memorable experiences for our guests. Looking forward to welcoming you back soon! Best regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort

Dear Guest, Thank you for sharing your feedback about your stay with us. We apologize for the discrepancy between the property's pictures and your experience. We understand that the property's condition and food quality didn't meet your expectations, and we're sorry about that. We'll review the maintenance needs and food quality to make necessary improvements. Your feedback on pricing and value is also noted, and we'll consider it in our future planning. We appreciate your honesty and regret that your experience wasn't worth the price for you. Best regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Thu Oct 16 17:14:25 IST 2025

Dear Guest, Thanks so much for sharing your love for our property! We're thrilled to hear that you found it beautiful and enjoyable. Your kind words inspire us to keep creating wonderful experiences for our guests. Looking forward to welcoming you back soon! Best regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Thu Oct 16 17:15:22 IST 2025

Dear Guest, Thanks for sharing your thoughts about our property! We're glad you found it good and appreciate your feedback. We'll keep working to make your next stay even better. Best regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Thu Oct 16 17:18:07 IST 2025

Dear Guest, Appreciate the 4-star review! Thanks for taking the time to share your experience with us. We'll keep working to make your next stay even better. Best regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Thu Oct 16 17:19:27 IST 2025

Dear Guest, Thanks so much for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed the location, food, and service. Your kind words about the seaview rooms and restaurant staff, especially Sandeep Nishad, mean a lot to us. We're glad you found it value for money and appreciate your special mention of our staff. We'll pass on your feedback to Sandeep and keep working to provide great experiences for our guests. Looking forward to welcoming you back soon! Best regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Thu Oct 16 17:21:10 IST 2025

Dear Guest, Thanks so much for sharing your wonderful experience at Stone Water Eco Resort! We're thrilled to hear that you enjoyed the property, location, and private beach access. Our staff's flexibility and helpfulness, like serving food past lunch time, are greatly appreciated by our guests, and we're glad you noticed. We're also delighted to hear that the food was amazing and everything on the menu was available - that's great feedback for our kitchen team! Your kind words mean a lot to us, and we'll keep working to provide peaceful and memorable experiences for our guests. Looking forward to welcoming you back soon! Best regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Thu Oct 16 19:41:47 IST 2025

Dear Guest, Thanks for your honest feedback! We apologize for the ground insects during monsoon and appreciate you highlighting this concern. We'll look into measures to minimize this issue. We hope you had a comfortable stay otherwise and will take your feedback into consideration for future improvements. Best regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Thu Oct 16 19:42:44 IST 2025

Dear Guest, Thanks so much for your kind words! We're thrilled to hear that you enjoyed your stay, loved the food, and appreciated our service. We strive to provide an excellent experience for our guests, and we're glad we met your expectations. Looking forward to welcoming you back soon! Best regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Thu Oct 16 19:43:29 IST 2025

Dear Guest, Thanks for sharing your wonderful experience with us! We're thrilled to hear that you loved the location, sea view rooms, spaciousness, and cleanliness of our resort. We're also glad you enjoyed the complimentary breakfast. Your kind words are much appreciated, and we look forward to welcoming you back soon! Best regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort

Dear Guest, Wow, thanks for painting such a lovely picture of your stay with us! We're thrilled to hear that our cottages' blend of rustic charm and modern comfort resonated with you. Waking up to the sounds of nature must have been truly blissful! We're glad you appreciated our staff's warmth and attentiveness - they work hard to make our guests feel at home. Kudos to our culinary team for delivering fresh, flavorful food that captured the essence of Goa! Breakfast by the pool and romantic dinners overlooking the sea sound like unforgettable experiences. Thanks for sharing your wonderful experience with us, and we hope to welcome you back soon! Best regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Thu Oct 16 19:46:54 IST 2025

Dear Guest, Thanks for sharing your feedback about your stay with us. We apologize for the maintenance issues and appreciate you bringing these concerns to our attention. We'll look into addressing the upkeep of our property, managing the usage of our roads, and taking measures to minimize mosquito presence. We also apologize for the swimming pool's condition during your stay and will ensure it's properly maintained. Sorry again for the experience, and thanks for giving us the opportunity to improve. We hope you'll consider staying with us again in the future. Best regards, Pranav Sharma Revenue Manager