Clarion Bella Casa By Choice Hotels

Clarion Bella Casa By Choice Hotels has replied on Sat Oct 18 17:55:35 IST 2025

Dear Sir, Thank you for taking the time to share your feedback. On behalf of the entire front office team, I would like to sincerely apologize for the inconvenience you experienced during your stay with us. We deeply regret the delay in addressing the defective AC in your room and the discomfort it caused you. We understand how frustrating it must have been to wait for a room change in such conditions, and we truly empathize with the situation. I am also very concerned to hear about your experience with our front desk staff. Please be assured that this is not reflective of the service standards we strive to maintain. We are addressing this matter internally to ensure better training and improved guest interactions moving forward. Your feedback is extremely valuable to us, and we are taking it seriously to prevent such issues in the future. I hope you will consider giving us another opportunity to serve you better in the future. If you have any further concerns, or if there’s anything we can do to make it right, please feel free to reach out to me directly. Warm regards, Suraj Kumar Front Office Manager Hotel Clarion Bella Casa, Jaipur

Clarion Bella Casa By Choice Hotels

Dear Sir, Thank you for taking the time to share your experience with us. We are glad to know that your overall stay was good and appreciate your kind words. However, we are equally sorry to hear about the concerns you faced regarding the room size and the swimming pool facilities. Please accept our sincere apologies for the inconvenience caused. We acknowledge the issues you highlighted — particularly the lack of proper maintenance, absence of a poolside attendant, and unavailability of towels at the pool. This is certainly not the standard we aim to uphold, and I have personally shared your feedback with the concerned departments for immediate corrective action. Your comments are extremely valuable to us in our continuous efforts to improve the guest experience. We hope to welcome you back soon and offer you a much more seamless and comfortable stay. Warm regards, Suraj Kumar Front Office Manager Hotel Clarion Bella Casa Jaipur

Clarion Bella Casa By Choice Hotels has replied on Sat Oct 18 17:58:54 IST 2025

Dear Sir, Thank you for your feedback. I’m truly sorry to hear that you found our facilities and services below your expectations. At Clarion Bella Casa Jaipur, we strive to provide every guest with a comfortable and pleasant experience, and I regret that we fell short in your case. Please rest assured that your concerns have been taken seriously and will be addressed with the respective teams for immediate improvement. We value your input and hope to have the opportunity to welcome you again and offer a much better experience. Warm regards, Suraj Kumar Front Office Manager Hotel Clarion Bella Casa Jaipur

Clarion Bella Casa By Choice Hotels has replied on Wed Oct 08 18:29:03 IST 2025

Dear Guest, Thank you so much for sharing your wonderful feedback! We are delighted to know that you had a great stay with us and appreciated our ambience, well-appointed rooms, and prompt service. Your kind words for our team truly mean a lot and will serve as great motivation. We look forward to welcoming you back soon for another pleasant and comfortable experience at Hotel Clarion Bella Casa, Jaipur. Warm regards, Suraj Kumar Front Office Manager Hotel Clarion Bella Casa, Jaipur

Clarion Bella Casa By Choice Hotels

Dear Guest, Thank you for sharing your detailed feedback. I sincerely regret the inconvenience you and your family experienced during your stay with us. Please accept my heartfelt apologies for the issues you faced with the air conditioning, washroom lock, and telephone — this is certainly not the standard of service we strive to maintain at Hotel Clarion Bella Casa, Jaipur. Your feedback has been shared with the concerned departments for immediate rectification to ensure such lapses are not repeated. We also note your concern regarding the breakfast variety. Your suggestion for adding more North Indian options is well taken, and we will review this with our culinary team to enhance our buffet spread. I do, however, appreciate your kind acknowledgment of our team’s effort in arranging the extra mattress promptly for your comfort. We truly value your patronage and hope you will give us another opportunity to serve you better in the future. Warm regards, Suraj Kumar Front Office Manager Hotel Clarion Bella Casa, Jaipur

Clarion Bella Casa By Choice Hotels has replied on Wed Oct 08 18:32:34 IST 2025

Dear Guest, Thank you for sharing such wonderful feedback about your stay with us. We’re truly delighted to know that you found our location convenient, rooms spacious and comfortable, and appreciated the cleanliness, food quality, and hospitality of our team. Your kind words mean a lot to us and serve as great motivation for the entire staff. We’re glad to know you had a perfect and comfortable stay experience at Hotel Clarion Bella Casa, Jaipur, and we look forward to welcoming you and your family again soon. Warm regards, Suraj Kumar Front Office Manager Hotel Clarion Bella Casa, Jaipur