Web check-in and verification
It is convenient for passengers to check-in online or through mobiles to avoid the long queues at airport counters.
Passengers simply have to visit https://www.thaiairways.com/en/manage/i_checkin.page and enter details such as last name, booking reference number and the form of identification, which can be the booking reference, electronic ticket or the Frequent Flyer Program Number, and click on the ‘submit’ button.
With web check-in, passengers can view the booking details, change the seats, and opt for special meals.
Baggage Allowance
Passengers travelling within Asia, Australia and New Zealand in the Royal First Class of Thai Airways can carry up to 50 kg of baggage. For passengers travelling in the Royal Silk Class and Premium Economy Class can carry up to 40 kg of baggage and for passengers travelling in the Economy Class can carry up to 30 kg. Infants who do not have seats are allowed to carry 10 kg of baggage.
The carryon baggage items for passengers should not exceed the dimensions in 56 cm in length, 45 cm in width, and 25 cm in thickness and should not exceed 15 kg. Passengers are allowed to bring handbags, laptops, wallets, etc., not exceeding 37.5 cm in length, 25 cm in width, and 12.5 cm in depth and also not exceeding more than 1.5 kg. Elderly and handicapped passengers can also bring crutches. Passengers can carry cameras and infant food on board. Check out more on Baggage Allowance.
Customer Support
Passengers travelling from New Delhi can call on +91 11 4149 7777 for reservation and ticketing. For passengers travelling from Bengaluru, the number is +91 80 46633500. If passengers are travelling from Mumbai, they can call on 1800 102 1225. From Kolkata, passengers can call on +91 33 3982 7150. From Hyderabad, passengers can call on +91 40 2333 3030 and for reservations they can call on 1800 102 1225. Passengers from Chennai can also call on the toll free number 1800 102 1225.
Flight Schedule
To check the flight schedule for Thai Airways, passengers can simply visit https://www.thaiairways.com/en_IN/flight/flight_schedule.page and get the detailed list with the flight number, route, days, time of departure, and time of arrival.
Passport and Visa Information
Passengers travelling to Thailand must have passports that are valid for more than six months. Indian citizens can apply for Visa on Arrival for tourism purposes for a period of 15 days. They must provide the proof of living expenses with the amount 10000 Baht per person or 20000 Baht per family. Apart from providing passports, they also have to provide the travel tickets that include the return tickets within 15 days.
The online application for Visa on Arrival can be made at http://www.immigration.go.th and passengers must provide a passport photo. Passengers arriving at Suvarnabhumi Airport in Thailand can obtain Visa on Arrival.
In-flight Services
There is wide range of inflight entertainment services for passengers on Thai Airways. Passengers travelling in the Royal First Class and Royal Silk Class cabins get designer toiletries and items in the travel kits, slippers, pillows, blankets as well as fine multi cuisine dining along with a fine collection of alcoholic and non-alcoholic beverages. Passengers travelling in Economy Class cabins get personal pillows, ear plugs, blankets and they can enjoy authentic Thai cuisine from the local produce of farmers in Thailand.
There are onboard entertainment services for children under 3 years to 12 years of age with dedicated Thai cabin crews. Passengers also get to watch the latest Hollywood blockbusters and can also enjoy the inflight magazine Sawasdee. Passengers can also enjoy duty free shopping onboard and can use the onboard Wi-Fi at nominal prices.
Fleet Information
Thai Airways has a fleet of 4 Boeing 787-8, 6 Airbus 380-800, 13 Boeing 747, 6 Airbus 340-600, 6 Boeing 777-300, 8 Boeing 700-300ER, 8 Boeing 777-200, 6 Boeing 777-200ER, 27 Airbus 330, and 5 Boeing 737-400 aircraft.
Network
Thai Airways connects to 48 destinations in 18 countries in the Asia Pacific region that include India, Bangladesh, Laos, New Zealand, Australia, Cambodia, and Singapore, among others. Thai Airways also connects to 13 destinations in 11 countries in Europe that include Germany, Sweden, Russia, Denmark, Austria, Norway and Switzerland, among others and 2 countries in Middle East that include Oman and United Arab Emirates.
