Web check-in and verification
Passengers can check-in through their mobiles or web check-in while flying with SriLankan Airlines. Mobile and web check-in can be done between 24 hours to 2 hours before departure, until the check-in deadline. This service is only available in English.
Boarding passes will be sent on the passenger’s phone by email or SMS, or they can print the same at an airport kiosk. They can directly report to the gate with their e-boarding pass 45 minutes prior to the flight departure also. Passengers can choose the seat of their choice too and print their boarding pass right at home.
Baggage Allowance
Each piece of hand baggage must weigh no more than 7 kg and measure no more than 56 x 36 x 23 cm or a total of 115cm. In Economy Class, passengers are allowed one piece of hand baggage. In Business Class, passengers are allowed 2 pieces of hand baggage. The free carry-on items that are permitted in addition to the above hand luggage in all cabin classes are: 1 Laptop, 1 lady's hand bag, purse, 1 overcoat, wrap or blanket, 1 umbrella or walking stick and 1 small camera and/or one pair of binoculars.
For passengers travelling with infants, 1 Cabin Bag with dimensions of 56cm x 36cm x 23cm and weight of 5 kg containing the infant's food for consumption in flight together with infant's toiletries and disposable items such as nappies are allowed.
Checked baggage can be of maximum 30 kg, however, the same could change with the destinations as well. For More details visit SriLankan Airlines Baggage Allowance.
Customer Support
Passengers boarding SriLankan Airlines flights can call on 91 2271279158.
Flight schedule
The flight schedule for SriLankan Airlines can be checked at https://www.SriLankan.com/en_uk/plan-and-book/flight-status, where passengers simply have to fill in the particulars of the places of departure and arrival.
Passport and Visa Information
A valid passport and visa for the country of destination is required for the duration of the trip and the expiry date of these documents must be in accordance with the countries the passenger is travelling to. Certain countries require a 6-month passport validity period in order for passengers to travel. Also, a transit visa may be required as per the immigration laws of that transit country of destination (for example if a passenger is switching airline carriers at a transit destination or if the period of transit exceeds a certain time period or where the main checked baggage has not been interlined to the final destination and needs to be re-checked in).
In-flight service
SriLankan Airlines allows passengers to stay productive while they fly. Passengers can answer their emails, surf the internet or chat with friends online - just as they would do on ground. The in-flight Wi-Fi facility is available for purchase on new A330-300 and A320/321 Neo fleets.
The airlines’ delicious in-flight meals prepared by their special team of chefs take passengers on a culinary journey. To reduce the effects of dehydration during long flights, they also serve refreshments every 45 minutes. Passengers with special dietary requirements can pre-order their meals at the time of booking.
SriLankan Airlines’ selection of movie, TV and radio channels is sure to keep passengers glued to their seats throughout the flight. On certain short sectors where headsets are not offered due to limited flight time, passengers can expect a selection of silent movie classics or a wide selection of video games to keep them entertained. Passengers can also chart their flight's progress with 'Air Show', a moving map that indicates exactly where they are at any given time.
Fleet information
SriLankan Airlines currently has an all-Airbus fleet of 27 modern, sophisticated aircrafts which include: thirteen A330 (long haul) and fourteen A320/A321 aircrafts (medium haul). With unique Sri Lankan motifs adorning the cabin interiors, the all new A320/A321 neo cabins are equipped with all modern comforts to provide passengers a blissful flight journey.
Network
SriLankan Airlines currently provides services to a total of 105 cities in 47 countries. Its interline partnerships and membership with Oneworld alliance allows it to offer passengers connectivity to over 1,000 cities in 160 countries. SriLankan Airlines is currently the largest foreign airline operating service to India, in terms of destinations, serving 14 cities. It is also the largest foreign airline into the Maldives, serving 2 cities.
