THE FOUR SEASONS HOTEL AND RESTAURANTS

New property/excellent room/tasty food/but slow service/pls check lights fan ac & most important led tv is working or not. Stayed 3 night without non working tv. Requested many a times, they also arranged technician but could not do so. Most important - pols do not talk to the so called manager - naresh das. First of all the night manager & most helpful person mr jay singh has done his job about my booking a day before, when i reached early morning at THE FOUR SEASONS HOTEL AND RESTAURANTS for my room he denied that the room is occupied & i have not received any booking. Later he has shown as he is doing murcy on me & my family & allocated room. After staying 3 days i requested for 2 hours of extension he completely ignored my request & denied even not looking at me. He is very arrogant & egoistic also talk to his staff in a rough manner. In the hospitality industry we need managers like jay singh not like mr naresh das.

I stayed for 2 days in four seasons, it is located just near to katihar junction, the location is very easy to reach out. The receptionist of the THE FOUR SEASONS HOTEL AND RESTAURANTS is very helpful, i reached there almost 2 hours before check-in and he allowed me early access. The was clean, stylish, and well equipped with excellent service.

2. Veer very bad response in THE FOUR SEASONS HOTEL AND RESTAURANTS

Convinient check in & check out process, but it could be more pleasurable with a cold welcome drink on such a hot day. Overall comfortable stay in clean & cozy lightening dual bed room. Well cleaned & sanitized washroom.

Stay at THE FOUR SEASONS HOTEL AND RESTAURANTS was very nice, staff were very helpful and pleasant, cleaning was very good, room service was good, reception counter and service manager and staff were very comfortable, sincere and cooperative thanks to all managing and supervising officer of THE FOUR SEASONS HOTEL AND RESTAURANTS.

FOOD WAS AMAZING & FRONT OFFICE STAFF BEHAVIOUR WAS VERY GOOD EVEN THE ROOM SERVICE BOY WAS VERY HELPFULL

Very good location next to railway station. Nice and maintained rooms well behaved staffs. Good restaurant in same apartments