Hotel Dynasty

Hotel Dynasty has replied on Sun Sep 28 15:33:40 IST 2025

Dear Guest, Greetings!!! Thank you for sharing your experience with us! We’re delighted to know that you and your family had a comfortable stay at Hotel Dynasty, Guwahati. It’s wonderful to hear that our housekeeping, restaurant, and front office teams were able to make your stay enjoyable. We always strive to provide the best hospitality and are thrilled when our guests have a memorable stay. Your recommendation means a lot to us, and we’re glad to have made a positive impression on your first visit. We hope to have the pleasure of welcoming you and your family back again soon. Thank you once again for choosing Hotel.....

Hotel Dynasty

Dear Guest, Greetings!!! Thank you for choosing Dynasty Hotel and for taking the time to share your valuable feedback. We are delighted to know that you found our reception, service, and staff professionalism to your satisfaction. We truly understand your concern regarding the traffic in the wholesale market area. Being located at the heart of Guwahati city, our central location gives guests easy access to major business and shopping hubs, though it can sometimes lead to congestion. We will continue to do our best to assist our guests with smooth arrivals and departures. Your comments on food, amenities, and cleanliness are much appreciated, and we will keep working on enhancing our services further to make your next stay even more comfortable. We look forward to welcoming you again soon. Warm regards, Rashid Bhat Asst.FOM

Hotel Dynasty

Dear Terholhi Tsuha, Greetings from Hotel Dynasty. Thank you for taking the time to share your feedback. We sincerely regret to hear that your experience did not meet your expectations. Please accept our apologies for the inconvenience caused during your stay. We have taken note of your concerns regarding room service, Wi-Fi, and menu options. Your feedback has been shared with the respective departments for immediate attention and improvement. While we do have policies in place to maintain food safety standards by restricting outside food, we understand your concern and will review our menu options and pricing accordingly. We truly value your feedback as it helps us improve and serve our guests better. If given another opportunity, we would love to welcome you back and provide you with a much better experience. Warm regards, Chanchal Mohanta Hotel Manager Hotel Dynasty – Guwahati

Hotel Dynasty

Dear Mr. Ankur Sharma, Namaskar from Hotel Dynasty, Guwahati! Thank you for taking the time to share your feedback and for choosing to stay with us. We regret that your experience was only average, as we always strive to provide a comfortable and satisfying stay for all our guests. If there were any specific areas that did not meet your expectations, we would truly appreciate your suggestions so we can work on improving them. We hope to have the opportunity to serve you better on your next visit. Warm regards, Chanchal Mohanta Hotel Manager Hotel Dynasty, Guwahati

Hotel Dynasty

Dear Ms. Rishita, Namaskar from Hotel Dynasty, Guwahati. Thank you for your valuable feedback. We deeply regret that your stay did not meet expectations and apologize for the inconvenience caused due to room condition, odor, and maintenance issues. Please note, our Excellency Rooms are 425 sq. ft. in size, designed to offer spacious comfort. We’re sorry if the room did not feel adequate, and we will re-evaluate our presentation and upkeep to ensure better guest satisfaction. Your concerns have been shared with our housekeeping and engineering teams for immediate improvement. We request you to connect with us directly so we can better address your concerns. We appreciate your feedback and hope to serve you better in the future. Warm regards, Chanchal Mohanta Hotel Manager Hotel Dynasty, Guwahati

Hotel Dynasty

Dear Mr. Pradeep Dubey, Namaskar from Hotel Dynasty, Guwahati! Thank you so much for your wonderful review and for rating us 5 stars. We are delighted to know that you had an excellent stay and found our location, room quality, services, and staff to your satisfaction. Your kind words about our team's cooperation and professionalism mean a lot to us. Feedback like yours truly motivates us to keep delivering memorable hospitality experiences to our guests. We look forward to welcoming you again soon at Hotel Dynasty! Warm regards, Chanchal Mohanta Hotel Manager Hotel Dynasty, Guwahati

Hotel Dynasty

Dear Ms. Pooja Agarwal, Namaskar from Hotel Dynasty, Guwahati! Thank you for choosing to stay with us and for sharing your valuable feedback. We are glad to know that you appreciated our location and found our executives and staff courteous and helpful. We sincerely regret the inconvenience you experienced due to the condition of the bath fittings, carpets, and furniture. Please be assured that we have noted your observations, and necessary steps will be taken to address these areas as part of our ongoing property maintenance and improvement efforts. Your feedback is important to us, and we hope to welcome you again with a more refreshed and enhanced experience. Warm regards, Chanchal Mohanta Hotel Manager Hotel Dynasty, Guwahati

Hotel Dynasty has replied on Tue Jul 22 09:46:13 IST 2025

Dear Mr. Dinesh B Parmar, Thank you for taking the time to share your feedback about your recent stay at Dynasty Hotel. We sincerely apologize for the inconvenience you experienced. We understand your concerns regarding the congested location, the unavailability of taxis, and the lack of proper parking facilities. Please be assured that we are taking your comments seriously and are actively working on improving these aspects to ensure a better experience for all our guests. We also appreciate your ratings on cleanliness and food. Your feedback helps us identify areas where we can do better. Thank you once again for bringing this to our attention. We hope to have the opportunity to serve you again with a more comfortable and seamless experience. Warm regards, Ms. Chanchal Mohanta Hotel Manager Dynasty Hotel

Hotel Dynasty

Dear Mr. Ramanjeet Ahluwalia, Thank you for sharing your valuable feedback. We are truly sorry to hear that your recent experience at Dynasty Hotel fell short of expectations, especially during a family trip. While we are pleased to know you found the property appealing and food decent, we deeply regret the delays in service and the inconvenience it caused. Please accept our sincere apologies for the frustration this created. We understand how important prompt service is, particularly during family vacations. We also acknowledge your concerns about staff shortages—though not an excuse, we are actively addressing these challenges to ensure that every guest receives the quality of service we are committed to providing. Your experience is not reflective of the standards we aim to uphold. We would be grateful for the opportunity to welcome you back and provide the seamless, attentive service you rightfully expect and deserve. Please feel free to reach out directly for any future bookings—I will personally ensure your next stay is far more pleasant and memorable. Warm regards, Ms. Chanchal Mohanta Hotel Manager Dynasty Hotel

Hotel Dynasty has replied on Tue Jul 22 09:51:31 IST 2025

Dear Ms. Riya Saha, Thank you so much for your wonderful feedback and for rating your stay at Dynasty Hotel with 5 stars! We’re delighted to hear that you enjoyed the spacious, well-maintained rooms, modern amenities, and delicious food. Your kind words mean a lot to our team and serve as a great motivation to continue delivering exceptional experiences to all our guests. We look forward to welcoming you back soon for another comfortable and memorable stay. Warm regards, Ms. Chanchal Mohanta Hotel Manager Dynasty Hotel

Hotel Dynasty has replied on Tue Jul 22 09:51:58 IST 2025

Dear Ms. Nandita Ghosh, Thank you for your kind words and for rating your stay at Dynasty Hotel with 4 stars! We’re thrilled to hear that you felt “home away from home” during your visit. It’s wonderful to know you enjoyed the food, the friendly staff, the pleasant outside view, and the convenience of our location and connectivity. Your appreciation means a lot to us, and we look forward to welcoming you back for another comfortable and memorable stay. Warm regards, Ms. Chanchal Mohanta Hotel Manager Dynasty Hotel

Hotel Dynasty has replied on Tue Jul 22 09:59:17 IST 2025

Dear Mr. Dipjyoti Bose, Thank you for your wonderful 5-star review and for choosing to stay at Dynasty Hotel! We’re delighted to know you had an excellent stay and enjoyed our convenient location near Paltan Bazar, good food, and overall facilities. Your appreciation for the value and cleanliness is truly encouraging for our team. We look forward to welcoming you again for another pleasant and comfortable experience. Warm regards, Ms. Chanchal Mohanta Hotel Manager Dynasty Hotel

Hotel Dynasty

Dear Mr. Raj Baruah, Thank you for taking the time to share your detailed feedback regarding your recent stay at Dynasty Hotel. We sincerely apologize for the many inconveniences you faced and regret that your experience did not meet your expectations. We understand your concerns regarding the mismatch between expectations and actual offerings, and we take full responsibility for the service lapses you encountered—from the repeated checkout calls to the lack of room service, minibar items, and basic in-room amenities. This is not the level of hospitality we aim to deliver, and your feedback highlights several areas in urgent need of improvement. We’re especially concerned about your experience with our staff and the absence of warmth in their interactions. Please rest assured that immediate steps are being taken to enhance staff training, guest communication, and overall guest services. We’re grateful that you acknowledged the room size and cleanliness, and we sincerely hope you'll consider giving us another opportunity to provide a stay that better reflects the standards you expect—and that we strive for. Should you choose to visit again, please do not hesitate to reach out