Resort Royal Bengal

The Location of the property is appreciated by many guests as it is situated near the river and surrounded by rice fields. However, some guests found it difficult to reach the property due to the water body that needs to be crossed. The Cleanliness of the property is a mixed bag with some guests finding the rooms and bathrooms clean and well-maintained while others found them dirty and poorly maintained. The Food & Dining options are limited with poor quality food being served daily. Some guests found the food to be monotonous and lacking variety. The Amenities of the property are basic with no Wi-Fi and limited availability of hot water. The staff is appreciated by many guests for their helpful and friendly nature, while some guests found their attitude to be bad and the service to be poor.

• Location

  The property's location was a highlight for many guests, with its serene and peaceful surroundings. Guests enjoyed being close to the river and rice fields, and appreciated the property's direct connection with waterways. Some guests also mentioned that the property's location made it a great place for wildlife experiences and activities.

• Cleanliness

  Cleanliness was a highlight for many guests, with several mentioning that the rooms and bathrooms were well-maintained and tidy. However, a few guests did mention that the toilets were not very well-maintained and had a bad smell. Overall, guests appreciated the efforts made by the staff to keep the property clean.

• Food & Dining

  Food and dining received mixed reviews from guests. Some guests enjoyed the food and found it tasty and healthy, while others found the quality of food to be very bad with limited options for vegetarians. A few guests also mentioned that the food was monotonous and of poor quality. However, guests appreciated the efforts made by the staff to provide good service during meal times.

• Amenities

  Amenities at the property were appreciated by guests, with some mentioning the excellent cottages and outstanding atmosphere. Guests also enjoyed the peaceful nights and the availability of boats for nearby activities. However, a few guests did mention that there were limitations with the AC and hot water availability in the rooms.

• Staff

  The staff at the property received mixed reviews from guests. Some guests found the staff to be well-behaved, friendly, and helpful, while others mentioned that the staff had a very bad attitude and were uncooperative. A few guests also mentioned that the service was not up to the mark and that basic services like drinking water and electricity were not always available.