Purnkuti Guest House

Purnkuti Guest House has replied on Wed Apr 03 15:31:35 IST 2024

We're sincerely sorry for your experience. We're addressing cleanliness issues immediately and retraining staff. Safety is paramount; our electrical systems undergo regular checks. We're providing gas cylinder-based heater which is perfectly safe and is used commonly in household purposes also. It's completely safe. Your feedback helps us improve. We hope to welcome you back for a better stay.

Purnkuti Guest House has replied on Wed Apr 03 15:33:08 IST 2024

We're deeply sorry for your unpleasant experience. We take your concerns seriously. Immediate actions are being taken to address cleanliness issues, repair gates, and improve staff training. Regarding amenities, we'll explore options to enhance guest comfort, including water facilities. Still, paid mineral water is available. Your feedback is invaluable as we strive for improvement.

Purnkuti Guest House has replied on Sat Jul 29 08:56:23 IST 2023

I am truly sorry to hear about your disappointing experience during your recent visit to our hotel. Please accept our sincerest apologies for the cleanliness issues you encountered in your room. Maintaining a clean and inviting environment for our guests is of the utmost importance to us, and we are deeply sorry that we fell short of your expectations on this occasion. Your feedback is taken very seriously, and we are already taking immediate steps to address the cleanliness concerns you have highlighted. We have conducted a thorough review of our housekeeping procedures and will be implementing additional training to ensure our staff adheres to the highest standards of cleanliness and hygiene. Our team is committed to making the necessary improvements to prevent such issues from recurring in the future.

Purnkuti Guest House has replied on Sat Jul 29 08:57:00 IST 2023

I am truly sorry to hear about your disappointing experience during your recent visit to our hotel. Please accept our sincerest apologies for the cleanliness issues you encountered in your room. Maintaining a clean and inviting environment for our guests is of the utmost importance to us, and we are deeply sorry that we fell short of your expectations on this occasion. Your feedback is taken very seriously, and we are already taking immediate steps to address the cleanliness concerns you have highlighted. We have conducted a thorough review of our housekeeping procedures and will be implementing additional training to ensure our staff adheres to the highest standards of cleanliness and hygiene. Our team is committed to making the necessary improvements to prevent such issues from recurring in the future.

Purnkuti Guest House has replied on Sat Jul 29 08:57:19 IST 2023

I am truly sorry to hear about your disappointing experience during your recent visit to our hotel. Please accept our sincerest apologies for the cleanliness issues you encountered in your room. Maintaining a clean and inviting environment for our guests is of the utmost importance to us, and we are deeply sorry that we fell short of your expectations on this occasion. Your feedback is taken very seriously, and we are already taking immediate steps to address the cleanliness concerns you have highlighted. We have conducted a thorough review of our housekeeping procedures and will be implementing additional training to ensure our staff adheres to the highest standards of cleanliness and hygiene. Our team is committed to making the necessary improvements to prevent such issues from recurring in the future.

Purnkuti Guest House has replied on Sat Jul 29 08:58:20 IST 2023

Thank you for taking the time to share your feedback with us. We deeply regret that your recent stay at our hotel did not meet your expectations, and we apologize for any inconveniences you experienced. We understand the importance of offering fair and competitive pricing to our guests, and we apologize if you found our rates to be higher than expected. We continuously review our pricing to ensure it aligns with the quality of services and amenities we provide. Regarding the lack of air conditioning and power backup, we apologize for the discomfort this caused you during your stay. Your comfort is our top priority, and we regret that we were unable to provide you with the expected facilities. We are actively exploring options to improve our infrastructure, including the installation of air conditioning and a reliable power backup system to ensure a more pleasant and uninterrupted stay for all our guests. Your feedback regarding the rooms' discomfort and security is essential to us, and we take it seriously. We will assess the rooms thoroughly to identify areas where improvements can be made to enhance the overall guest experience. Additionally, we will review our security measures to ensure the safety and peace of mind of our guests at all times. We have active CCTV cameras and staff for security.

Purnkuti Guest House has replied on Sat Jul 29 09:06:28 IST 2023

We are sorry for the inconvenience cause to you but few things we'll like to clarify. Since have have mentioned only one bulb and one fan, we have a wide variety of rooms available . We have AC , No Ac , Double bed , single bed , four beds rooms available. Also prices are according to facilities. Please check amenities before booking a room. We are consistently working to improve power supply and power backup.

Purnkuti Guest House has replied on Sat Jul 29 09:08:33 IST 2023

Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you found your room neat and clean during your stay at our hotel. Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we are glad to know that our efforts in this regard were appreciated. While our hotel is located at a distance of 300mt from main road that connects to some prominent temples of Vrindavan like Bihariji , Prem Mandir, we are pleased that you still enjoyed your stay with us. Our aim is to provide a peaceful and relaxing atmosphere, away from the hustle and bustle of city life. Should your future travel plans bring you back to this area, we would be more than happy to welcome you again. Whether for a visit to Vrindavan or simply for a peaceful getaway, we will strive to ensure your stay with us continues to be a pleasant and enjoyable experience.

Purnkuti Guest House has replied on Sat Jul 29 09:09:46 IST 2023

I am deeply sorry to hear about the negative experience you had during your stay with us. Please accept our sincerest apologies for not meeting your expectations. We take guest feedback seriously, and we regret that we fell short in providing you with a satisfactory experience. Your comfort and satisfaction are of the utmost importance to us, and we are truly disappointed that we were unable to meet your needs. We would greatly appreciate it if you could share specific details of the issues you encountered during your stay so that we can address them promptly and make the necessary improvements to prevent such situations in the future. Your feedback is invaluable to us, and it helps us identify areas where we can enhance our services and amenities to ensure a better experience for all our guests. Once again, I apologize for the inconvenience you experienced, and I hope you would reconsider giving us another chance to provide you with the exceptional stay we strive to offer to all our guests.

Purnkuti Guest House has replied on Thu Jan 12 11:40:43 IST 2023

Sir, you booked a single bed room. We have already mentioned there is no tv or geyser available in a single bed room. So it is needless to say that customers should check provided amenities first before booking a room. Single bed rooms are the cheapest rooms with low amenities. We have deluxe rooms where there are greater amenities and very obviously the price is higher. So we request you to please check for amenities available in the room before booking any hotel. We regret to listen the inconvenience caused to you. Your negative review and negligence makes wrong perception in other customers while there is no fault of the hotel.

Purnkuti Guest House has replied on Mon Mar 06 13:45:02 IST 2023

Thx for 3* baki room hamare yaha bade bhi hai

Purnkuti Guest House has replied on Thu Jan 12 11:45:00 IST 2023

Thanks chitra ! since the booking of your room was 25th december, hotel prices of all tourist placesare obviously higher

Purnkuti Guest House has replied on Tue Nov 29 19:50:08 IST 2022

Thanks sir

Purnkuti Guest House has replied on Tue Nov 29 19:51:40 IST 2022

Thx. Ab sab kuch actually hai

Purnkuti Guest House has replied on Fri Oct 21 12:04:23 IST 2022

Glad to know you liked our service!

Purnkuti Guest House has replied on Thu Sep 29 19:04:35 IST 2022

We are sorry to hear about the inconveniences caused to you. We have active power backup and room service available.

Purnkuti Guest House has replied on Wed Aug 24 19:07:43 IST 2022

We are sorry to hear inconvenience caused to you. We always ensure the best service and staying quality at our premises. Since you have mentioned suffocated rooms, we'll like to say that none of our rooms is suffocated. All rooms are given proper ventilation. Higher the price of the room better the amenities like air conditioning you get. You didn't book an ac room. The discomfort you faced may be due to natural humidity and heat. We also ensure proper cleanliness and hygiene in our guest house. Room service is also available in case you find it not clean enough.