hotel swarat by BookingCare

hotel swarat by BookingCare has replied on Sun Jun 08 19:00:00 IST 2025

Dear Mr. Yogesh Sharma, Thank you for sharing your feedback. We’re truly sorry to hear that your stay did not meet expectations. We sincerely apologize for the inconvenience caused by the TV and AC issues, and we understand your concern about the pricing and location. Please be assured that we are actively working to improve our facilities and guest experience. Your input is valuable, and we’ll make sure to address these points with our team to avoid similar issues in the future. We hope you'll consider giving us another chance to serve you better. Warm regards, Hotel Management Team

hotel swarat by BookingCare has replied on Sun Jun 08 19:12:28 IST 2025

Dear Mr. Basant Singh, Thank you for your excellent rating and feedback! We’re glad you had a great stay with us. Regarding the pricing and discount concerns, we continually strive to offer fair value while maintaining quality services and facilities. We appreciate your input and will keep it in mind as we review our offers. Looking forward to welcoming you again! Warm regards, Hotel Management Team

hotel swarat by BookingCare has replied on Sun Jun 08 19:01:43 IST 2025

Dear Mr. Anubhav Nigam, We’re truly sorry to hear about your disappointing experience. Please accept our sincere apologies for the condition of the room and the lack of service you encountered. Your feedback is deeply concerning and not reflective of the standards we aim to maintain. We are taking immediate steps to investigate this matter and ensure such lapses are not repeated. Guest satisfaction is very important to us, and your comments will help us make necessary improvements. We hope you might consider giving us another opportunity in the future to provide the experience you rightly expected. Warm regards, Hotel Management Team

hotel swarat by BookingCare has replied on Sun Jun 08 19:02:58 IST 2025

Dear Mr. Anubhav Nigam, Thank you for taking the time to share your feedback. We’re very sorry to hear that the cleanliness and amenities did not meet your expectations. Clean washrooms and basic hygiene essentials are a priority, and we regret that we fell short during your stay. Your comments have been shared with our housekeeping and management teams, and we are taking immediate steps to improve cleanliness standards and ensure all promised facilities are provided. We truly value your input and hope to serve you better in the future. Warm regards, Hotel Management Team

hotel swarat by BookingCare has replied on Sun Jun 08 19:05:19 IST 2025

Dear Mr. Kunal Sen, Thank you so much for your kind words and for rating us 5 stars! We're glad to hear that your father had a comfortable stay and that the location suited your needs. Your satisfaction means a lot to us. We look forward to welcoming you and your family again soon! Warm regards, Hotel Management Team

hotel swarat by BookingCare has replied on Sun Jun 08 19:06:05 IST 2025

Dear Mr. Dileep Tiwari, Thank you for your valuable feedback and for choosing our property. We're glad you found the pricing reasonable and appreciated the overall cleanliness. We sincerely apologize for the inconvenience caused by the shower and flush issues. Your comments have been shared with our maintenance team, and we are taking immediate action to resolve them. We appreciate your input and hope to provide you with a much-improved experience on your next visit. Warm regards, Hotel Management Team

hotel swarat by BookingCare has replied on Sat Feb 08 20:56:10 IST 2025

Dear Balvantji Thakor, Thank you for sharing your feedback. We sincerely apologize for not meeting your expectations during your stay. We take your comments seriously and are concerned about the issues you've raised. We continuously strive to maintain high standards of cleanliness and service, and we will investigate the water shortage and ensure that proper maintenance is carried out. Regarding the breakfast and staff cooperation, we will address these concerns with our team to ensure a better guest experience in the future. We value your feedback, and it helps us improve our services. We hope you will consider giving us another opportunity to serve you better. Warm regards, Hotel Swarat Management

hotel swarat by BookingCare has replied on Sun Jun 08 19:10:38 IST 2025

Dear Mr. Puneet Kumar Sahu, Thank you for sharing your feedback. We sincerely apologize for the inconveniences you faced during your stay, including the cleanliness issues and non-functional amenities. Your comments have been shared with our maintenance and housekeeping teams to ensure these problems are resolved promptly. We appreciate your input as it helps us improve our services. We hope to have the opportunity to provide you with a better experience in the future. Warm regards, Hotel Management Team

hotel swarat by BookingCare has replied on Fri Oct 04 20:45:33 IST 2024

Thank you for sharing your feedback. We sincerely apologize for your experience and understand how frustrating it must have been. It’s unacceptable that you faced issues with power, food quality, and room cleanliness. We strive to provide our guests with a comfortable stay, and it’s clear we fell short during your visit. Your comments regarding the pricing and breakfast service will be addressed with our team to ensure this doesn’t happen again. We appreciate you bringing this to our attention and hope you’ll consider giving us another chance in the future to provide the quality experience you deserve.

hotel swarat by BookingCare has replied on Fri Oct 04 20:48:05 IST 2024

Thank you for your feedback. We’re truly sorry to hear about your experience and understand your frustrations regarding the breakfast service and room quality. It’s disappointing to know we didn’t meet your expectations, especially with the additional charges. Your comments are valuable, and we will review our services to ensure improvements are made. We appreciate you bringing these issues to our attention, and we hope you might consider giving us another opportunity in the future to provide a better experience.

hotel swarat by BookingCare has replied on Fri Oct 04 20:48:56 IST 2024

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience and found our staff courteous and helpful. It’s great to know that you appreciated the hygiene standards as well. We strive to create a welcoming environment for our guests, and your feedback motivates us to keep up the good work. We hope to welcome you back soon for another enjoyable stay!

hotel swarat by BookingCare has replied on Fri Oct 04 20:49:52 IST 2024

Thank you for sharing your concerns. We sincerely apologize for the issues you encountered during your stay. Cleanliness, comfort, and quality service are our top priorities, and it's clear we fell short in your case. We are taking your feedback seriously and will address the problems with our team to ensure improvements are made, particularly regarding room cleanliness and food quality. Your experience is important to us, and we appreciate you bringing these matters to our attention. We hope you’ll consider giving us another chance to provide a better experience in the future.

hotel swarat by BookingCare has replied on Fri Oct 04 20:51:35 IST 2024

Thank you for your feedback. We appreciate your kind words about our staff and are glad to hear they provided good service. However, we sincerely apologize for the issues you faced with the facilities, particularly regarding the lack of a pressure washer and the hot water situation. Your comments highlight important areas for improvement, and we will address these concerns with our management team to ensure that our amenities meet the expectations of our guests. We value your insights and hope you might reconsider staying with us in the future to experience the improvements we strive to implement. Thank you again for sharing your thoughts.

hotel swarat by BookingCare has replied on Fri Oct 04 20:52:35 IST 2024

Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the service, food, and staff behavior. Our team works hard to create a positive experience for our guests, and your kind words mean a lot to us. We hope to welcome you back soon for another excellent stay!

hotel swarat by BookingCare has replied on Fri Oct 04 20:54:34 IST 2024

Thank you for your fantastic review! We’re delighted to hear that you had such an amazing stay with us. Our team takes great pride in providing friendly service and maintaining a clean environment, and we’re thrilled that you found your experience luxurious. Your kind words motivate us to keep striving for excellence. We look forward to welcoming you back to Hotel Swarat in the future!

hotel swarat by BookingCare has replied on Fri Oct 04 20:55:37 IST 2024

Thank you for bringing these issues to our attention. We sincerely apologize for the negative experience you had during your stay. It’s unacceptable that you encountered mosquitoes, a leaking tap, and a malfunctioning TV. We are committed to providing a comfortable environment for our guests, and your feedback will help us address these concerns with our maintenance team. We appreciate your input and hope you will consider giving us another chance to provide you with a much better experience in the future. Thank you again for your feedback.

hotel swarat by BookingCare has replied on Fri Oct 04 21:00:03 IST 2024

Thank you for your feedback regarding our food pricing. We apologize for any disappointment you experienced. We strive to offer quality meals that reflect the value of our service, but we understand your concerns about the rates. Your comments will be reviewed with our management team as we continuously seek to improve. We appreciate your input and hope to have the opportunity to serve you better in the future.

hotel swarat by BookingCare has replied on Fri Oct 04 21:00:50 IST 2024

Thank you for your feedback regarding our food pricing. We apologize for any disappointment you experienced. We strive to offer quality meals that reflect the value of our service, but we understand your concerns about the rates. Your comments will be reviewed with our management team as we continuously seek to improve. We appreciate your input and hope to have the opportunity to serve you better in the future.

hotel swarat by BookingCare has replied on Wed Dec 04 19:35:28 IST 2019

Thanks sir.