Hotel Shagun Residency

Rooms are filled with musty smell and cockroaches no hygiene maintenance sockets in headboard risking for current

Value for Money and well behaved staff. Avoid ordering food from the hotel joint restaurant. Over all it was a nice experience

VERY BAD EXPERIENCE ALL SERVICE AND STAFF BEHAVIOUR IS SO ROOD I REQUEST TO MMT PLEASE TAKE DISCIPLINARY ACTION AGAINST THIS HOTEL

nice hotel on main road,clean bathrooms,ac.bht room maintenance, beddings, clothings need upgrading..food is really bad,bad smelly oil from food,asked to change from different food but served same..eat from outside.. Rest staffs behaviour was nice.. recommended

This hotel is very bad. Not suitable for families or couples. The hotel looks old and damaged. Rooms smell like trash, and mattresses have bugs and a bad odor. Balconies are flooded and can't be accessed due to broken doors. The bar area is worn out. Cleaning is very poor. The manager is rude and behaves badly. Staff are unprofessional. I don't recommend this hotel - it's dirty and unhealthy. Staying here is dangerous.

property requires maintenance, bathrooms were not clean . maintenance is strictly required. linens were dirty, pillow covers were dirty, ac was working, water was hot.

The location is fine. The hotel is not maintained properly. The maintenance is not proper and very poor. The maintenance was quite poor. There was dust in rooms. The bathrooms were not clean . Water problem in washroom

Room was full of cockroaches and bed linings was very dirty. Bathroom drainage also choked condition.

Tv not working, suffocating environment plus not so good restaurant. Less space in rooms at this price.

Weird room, smelling, major all things are in broken form, balcony was like kachra peti. Waste of money

1 hour stay only not comfortable hotal very bed hotal very bed staff 9. 00 pm check in or 10. 00pm cheek out not refund rupees

Specially for hygine. Very poor matinence and unhygienic room and bathroom

I and my family come in vrindavan and mathura on the festival of janmastmi. I stay 1 night in vrindavan and 1 night in mathura. Vrindavan experience in hotel are good but my experience in ****un residency is little bit good bcz the water of washroom very salty and kettle of this hotel not working. I give 4 star out of 5

I book this hotal for 2 night, and the total cost of bookings is 3500/- . don't stay on this hotal wast of money, room is not good, service is also very bad. totally very bad experience. 😡😡

Excellent location, excellent service, room experience is too good, bathroom was cleaned, excellent interiors, lobby is good

I was staying in another hotel in the destination city. But since i was not happy with it, i booked another room with this hotel. I called the hotel 3 hours in advance and asked if i can come to the hotel before the check-in time and the receptionist said yes. So, i reached the hotel. On reaching the hotel, the management said, since i wanted to do an early check-in i need to pay extra amount for early check-in otherwise wait there. I tried to explain that i reached the hotel early only after consulting the receptionist otherwise i would have stayed in the previous hotel itself. But they were not ready to listen to it. They didn't agree to that fact and kept on insisting for extra amount. So, i had to pay extra amount. On top of it, the manager was very rude and used harsh language when i questioned the hotel management's policy. They argued and shouted for some time. Such kind of behaviour is totally unacceptable. This resulted in not only monetary loss but had to face totally disrespectful management.

Worth the price

Interior room smell was bad. Bathroom were not clean. Heavy borewell water supply was there. Not hygienic

food is not available Manny out side this hotel not it good worth of money I was recommended this hotel is not properly for family😭

Poor service and the room was small even though it was mentioned deluxe room. At this price there are other better options.